[asterisk-users] Polycom voicemail menu and alarm as beep with light

2013-09-11 Thread bilal ghayyad
Hello;

I am using vicidial which is using asterisk 1.8, mean while when the extension 
has voicemail, I always see the red light on the Polycom and hear the beep 
sound (toot toot) in period time. Also, I can see at the LCD an option to 
select it for accessing the voicemail  but I am facing the following problems:

1) The red light and the beep: How I can let the Phone only have the red light 
without the beep sound that keep hearing it periodically and it is bothering? 
Because I tried from the Polycom web based settings but nothing related to this 
.. Maybe, it is settings need to be from the setting file that we have to place 
it in the TFTP Server? Any advise?

2) Regarding to accessing the voicemail from the phone (this option that is 
existed at the Polycom IP Phone as long the voice mail is existed), when 
clicking on this button, it is not accessing the voicemail main menu .. How I 
can do this?

Regards
Bilal--
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Re: [asterisk-users] Polycom voicemail menu and alarm as beep with light

2013-09-11 Thread Doug Lytle
 1) The red light and the beep: How I can let the Phone only have the red 
 light without the beep sound that keep hearing it periodically and it is 
 bothering? Because I tried from the Polycom web based settings but nothing 
 related to this .. Maybe, it is settings need to be from the setting file 
 that we have to place it in the TFTP Server? Any advise? 

http://www.voip-connections.com/howto/how-to-stop-annoying-beep-sounds-on-polycom-phones-voice-mail-notification/
 


2) Regarding to accessing the voicemail from the phone (this option that is 
existed at the Polycom IP Phone as long the voice mail is existed), when 
clicking on this button, it is not accessing the voicemail main menu .. How 
I can do this? 

It depends on the model of Polycom phone. 

On the IP500 series it's defined in the sip.cfg by: 

mwi msg.mwi.1.subscribe=4190@sip msg.mwi.1.callBackMode=contact 
msg.mwi.1.callBack=4181 

The calling extension is 4190, the callback extension for voicemail is 4181. 
It's different on the 550 series. 

Doug 
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