Re: [asterisk-users] Re: Wrong account code from iax_buddies
Trixbox is only used as the client to simulate what we already saw happening with a customer. I don't think the fact that we used a Trixbox on the client side has anything to do with the problem on the server side which is not using Trixbox. The on the server side Asterisk only sees the Trixbox as a client coming in under an iax_buddies record which has an accountcode assigned to it. The server side is taking the call, then inserting the CDR with a correct account code, dst, src and so on but the channel is wrong. On 7/15/06, Tim Panton [EMAIL PROTECTED] wrote: On 15 Jul 2006, at 19:26, voiplist wrote: On 7/15/06, Tim Panton [EMAIL PROTECTED] wrote: On 15 Jul 2006, at 17:24, voiplist wrote: After further testing, here is what we found.. The account code was actually right after all, what made us think it was incorrect was the fact that * was reporting the wrong channel for the call. Test 2: We turned off the softphones mentioned above. We then setup a test Asterisk box with the same IAX accounts mentioned above. Each account registered to our server remotely just as the softphones did. We then made 10 phone calls with each account dialing totally different phone numbers so we could identify the records from each IAX account. Results (Test 2): We found that the majority of calls now had wrong/mismatched channels in the CDR. Basically we would show a channel like IAX2/user2 for a call that we are certain came from the IAX user user1. And... That's my story and I'm stickin' to it :) Hmm, I'd like to know more about this, as it is likely to bite me too :-( Can you describe the setup of the 'originating' asterisk in your second test? If possible please share the relevant bits of extensions.conf and iax.conf. Thanks. Tim. Tim Panton [EMAIL PROTECTED] Sure it was TrixBox 1.1 running on a VmWare virtual machine (great for testing). We basically setup two Trunks as they are known is TrixBox ([EMAIL PROTECTED]), one with each of the IAX accounts we setup on the server end. Just to keep the confusion to a minimum, the TrixBox was the client which was sending the calls to the Asterisk Server which was terminating the calls to the PSTN. If you are familiar with TrixBox Trunk Configs I can send you the basic details of the settings in the GUI Trunk screen. Ah, no, I am using the base asterisk facilities, plus a bit of AGI magic. You would need to strip the test case down to just asterisk before you could be sure where the problem is. Tim Panton www.mexuar.com ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Re: Wrong account code from iax_buddies
On 16 Jul 2006, at 19:00, voiplist wrote: Trixbox is only used as the client to simulate what we already saw happening with a customer. I don't think the fact that we used a Trixbox on the client side has anything to do with the problem on the server side which is not using Trixbox. The on the server side Asterisk only sees the Trixbox as a client coming in under an iax_buddies record which has an accountcode assigned to it. The server side is taking the call, then inserting the CDR with a correct account code, dst, src and so on but the channel is wrong. I still think that if you want your problem fixed, you'll need to reduce it to a test case that an asterisk maintainer can reproduce, without using trixbox. (or fix it yourself) The other alternative would be to capture some IAX traces either with ethereal or asterisk's iax2 debug of a call where this goes wrong. This might give clues as to how your problem happens. If you do produce IAX traces I'd be happy to look them over as I'm going to likely run into this problem myself in a couple of weeks. Tim Panton www.mexuar.com ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Re: Wrong account code from iax_buddies
Actually, at this point this info was more for the community as a whole. We don't need to fix this now because the account code is right and that's what is important. On 7/16/06, Tim Panton [EMAIL PROTECTED] wrote: On 16 Jul 2006, at 19:00, voiplist wrote: Trixbox is only used as the client to simulate what we already saw happening with a customer. I don't think the fact that we used a Trixbox on the client side has anything to do with the problem on the server side which is not using Trixbox. The on the server side Asterisk only sees the Trixbox as a client coming in under an iax_buddies record which has an accountcode assigned to it. The server side is taking the call, then inserting the CDR with a correct account code, dst, src and so on but the channel is wrong. I still think that if you want your problem fixed, you'll need to reduce it to a test case that an asterisk maintainer can reproduce, without using trixbox. (or fix it yourself) The other alternative would be to capture some IAX traces either with ethereal or asterisk's iax2 debug of a call where this goes wrong. This might give clues as to how your problem happens. If you do produce IAX traces I'd be happy to look them over as I'm going to likely run into this problem myself in a couple of weeks. Tim Panton www.mexuar.com ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Re: Wrong account code from iax_buddies
After further testing, here is what we found.. The account code was actually right after all, what made us think it was incorrect was the fact that * was reporting the wrong channel for the call. For example we may have a call from iaxuser1 which comes in with the correct account code but it seems that the channel that shows for the call is something like IAX2/user2. In our testing we made 10 calls each to two separate IAX accounts to two different phone numbers. We did this so we could identify the records in the CDR with certainty. What we found is that we would have records with the correct to and from numbers, correct account code and so on but the channel column was many times flat out wrong and didn't match the iax account which to call came in on. We set two test and I will explain both below. We have only seen this bahavior when the IAX accounts in question are coming from the same IP address. So for example a NAT setup with either multiple IAX softphones, multiple Asterisk servers or one Asterisk server with multiple IAX accounts to our server. Test 1: We setup two IAX softphones (Diax) behind a NAT. Each softphone had a totally different account code in their configuration (on the server side in iax.conf). Each phone registered using their respective usernames/secrets.. Results (Test 1): When calls were made each call was correctly inserted into the CDR with the correct channel account code etc. Test 2: We turned off the softphones mentioned above. We then setup a test Asterisk box with the same IAX accounts mentioned above. Each account registered to our server remotely just as the softphones did. We then made 10 phone calls with each account dialing totally different phone numbers so we could identify the records from each IAX account. Results (Test 2): We found that the majority of calls now had wrong/mismatched channels in the CDR. Basically we would show a channel like IAX2/user2 for a call that we are certain came from the IAX user user1. And... That's my story and I'm stickin' to it :) On 7/14/06, Matt Riddell (NZ) [EMAIL PROTECTED] wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 voiplist wrote: I wish it were that simple.. We see the username coming in, it's in the channel etc.. We see the call come into one account and we see * set an account code for another account.. Really.. It seems that it has something to do with the fact that accounts registering from the same IP get mixed up. Anyone else experience this? We are using 1.2.4 on this particular box. Are you sure you don't have an account with no password or something? - -- Cheers, Matt Riddell ___ http://www.sineapps.com/news.php (Daily Asterisk News - html) http://freevoip.gedameurope.com (Free Asterisk Voip Community) http://www.sineapps.com/rssfeed.php (Daily Asterisk News - rss) -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.2 (MingW32) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFEuG+NS6d5vy0jeVcRAh/vAJ0cArD+Zs2fmKYmZZf+VumBVh0CUwCfRYa4 rywZhhYMlLFNWRCMc/4nrkw= =9gIG -END PGP SIGNATURE- ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Re: Wrong account code from iax_buddies
On 15 Jul 2006, at 17:24, voiplist wrote: After further testing, here is what we found.. The account code was actually right after all, what made us think it was incorrect was the fact that * was reporting the wrong channel for the call. Test 2: We turned off the softphones mentioned above. We then setup a test Asterisk box with the same IAX accounts mentioned above. Each account registered to our server remotely just as the softphones did. We then made 10 phone calls with each account dialing totally different phone numbers so we could identify the records from each IAX account. Results (Test 2): We found that the majority of calls now had wrong/mismatched channels in the CDR. Basically we would show a channel like IAX2/user2 for a call that we are certain came from the IAX user user1. And... That's my story and I'm stickin' to it :) Hmm, I'd like to know more about this, as it is likely to bite me too :-( Can you describe the setup of the 'originating' asterisk in your second test? If possible please share the relevant bits of extensions.conf and iax.conf. Thanks. Tim. Tim Panton [EMAIL PROTECTED] ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Re: Wrong account code from iax_buddies
On 7/15/06, Tim Panton [EMAIL PROTECTED] wrote: On 15 Jul 2006, at 17:24, voiplist wrote: After further testing, here is what we found.. The account code was actually right after all, what made us think it was incorrect was the fact that * was reporting the wrong channel for the call. Test 2: We turned off the softphones mentioned above. We then setup a test Asterisk box with the same IAX accounts mentioned above. Each account registered to our server remotely just as the softphones did. We then made 10 phone calls with each account dialing totally different phone numbers so we could identify the records from each IAX account. Results (Test 2): We found that the majority of calls now had wrong/mismatched channels in the CDR. Basically we would show a channel like IAX2/user2 for a call that we are certain came from the IAX user user1. And... That's my story and I'm stickin' to it :) Hmm, I'd like to know more about this, as it is likely to bite me too :-( Can you describe the setup of the 'originating' asterisk in your second test? If possible please share the relevant bits of extensions.conf and iax.conf. Thanks. Tim. Tim Panton [EMAIL PROTECTED] Sure it was TrixBox 1.1 running on a VmWare virtual machine (great for testing). We basically setup two Trunks as they are known is TrixBox ([EMAIL PROTECTED]), one with each of the IAX accounts we setup on the server end. Just to keep the confusion to a minimum, the TrixBox was the client which was sending the calls to the Asterisk Server which was terminating the calls to the PSTN. If you are familiar with TrixBox Trunk Configs I can send you the basic details of the settings in the GUI Trunk screen. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Re: Wrong account code from iax_buddies
On 15 Jul 2006, at 19:26, voiplist wrote: On 7/15/06, Tim Panton [EMAIL PROTECTED] wrote: On 15 Jul 2006, at 17:24, voiplist wrote: After further testing, here is what we found.. The account code was actually right after all, what made us think it was incorrect was the fact that * was reporting the wrong channel for the call. Test 2: We turned off the softphones mentioned above. We then setup a test Asterisk box with the same IAX accounts mentioned above. Each account registered to our server remotely just as the softphones did. We then made 10 phone calls with each account dialing totally different phone numbers so we could identify the records from each IAX account. Results (Test 2): We found that the majority of calls now had wrong/mismatched channels in the CDR. Basically we would show a channel like IAX2/user2 for a call that we are certain came from the IAX user user1. And... That's my story and I'm stickin' to it :) Hmm, I'd like to know more about this, as it is likely to bite me too :-( Can you describe the setup of the 'originating' asterisk in your second test? If possible please share the relevant bits of extensions.conf and iax.conf. Thanks. Tim. Tim Panton [EMAIL PROTECTED] Sure it was TrixBox 1.1 running on a VmWare virtual machine (great for testing). We basically setup two Trunks as they are known is TrixBox ([EMAIL PROTECTED]), one with each of the IAX accounts we setup on the server end. Just to keep the confusion to a minimum, the TrixBox was the client which was sending the calls to the Asterisk Server which was terminating the calls to the PSTN. If you are familiar with TrixBox Trunk Configs I can send you the basic details of the settings in the GUI Trunk screen. Ah, no, I am using the base asterisk facilities, plus a bit of AGI magic. You would need to strip the test case down to just asterisk before you could be sure where the problem is. Tim Panton www.mexuar.com ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Re: Wrong account code from iax_buddies
Anyone have any thoughts on this? On 7/13/06, voiplist [EMAIL PROTECTED] wrote: We have a situation where the wrong account code is being passed from Asterisk to our AGI and then on into the accountcode field in the CDR. Here is the situation, best I can explain it.. We have 3 user records in the iax_buddies table which all come from the same IP address and possibly the same Asterisk server (client side). The accountcode field in the iax_buddies records look like this: name accountcode ipaddr user1 155112.223.225.114 user2 156112.223.225.114 user3 157112.223.225.114 When user1, user2 or user3 terminates a call through the * box the account code doesn't match the accountcode assigned to that user in iax_buddies most of the time. As far as we can tell it only gets mixed up with iax users coming from the same IP. We have lots of other records which show the correct account code on every call. We have searched around and tried for hours to understand how this is possible. All we can come up with is that Asterisk is somehow associating the IP with any of the users names sort of willy nilly regardless of the IAX user the call comes in as. Any help would be appreciated. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Re: Wrong account code from iax_buddies
Sounds to me that the incoming call is providing the wrong userid/password. voiplist wrote: Anyone have any thoughts on this? On 7/13/06, voiplist [EMAIL PROTECTED] wrote: We have a situation where the wrong account code is being passed from Asterisk to our AGI and then on into the accountcode field in the CDR. Here is the situation, best I can explain it.. We have 3 user records in the iax_buddies table which all come from the same IP address and possibly the same Asterisk server (client side). The accountcode field in the iax_buddies records look like this: name accountcode ipaddr user1 155112.223.225.114 user2 156112.223.225.114 user3 157112.223.225.114 When user1, user2 or user3 terminates a call through the * box the account code doesn't match the accountcode assigned to that user in iax_buddies most of the time. As far as we can tell it only gets mixed up with iax users coming from the same IP. We have lots of other records which show the correct account code on every call. We have searched around and tried for hours to understand how this is possible. All we can come up with is that Asterisk is somehow associating the IP with any of the users names sort of willy nilly regardless of the IAX user the call comes in as. Any help would be appreciated. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Now accepting new clients in Birmingham, Atlanta, Huntsville, Chattanooga, and Montgomery. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Re: Wrong account code from iax_buddies
I wish it were that simple.. We see the username coming in, it's in the channel etc.. We see the call come into one account and we see * set an account code for another account.. Really.. It seems that it has something to do with the fact that accounts registering from the same IP get mixed up. Anyone else experience this? We are using 1.2.4 on this particular box. On 7/14/06, Eric ManxPower Wieling [EMAIL PROTECTED] wrote: Sounds to me that the incoming call is providing the wrong userid/password. voiplist wrote: Anyone have any thoughts on this? On 7/13/06, voiplist [EMAIL PROTECTED] wrote: We have a situation where the wrong account code is being passed from Asterisk to our AGI and then on into the accountcode field in the CDR. Here is the situation, best I can explain it.. We have 3 user records in the iax_buddies table which all come from the same IP address and possibly the same Asterisk server (client side). The accountcode field in the iax_buddies records look like this: name accountcode ipaddr user1 155112.223.225.114 user2 156112.223.225.114 user3 157112.223.225.114 When user1, user2 or user3 terminates a call through the * box the account code doesn't match the accountcode assigned to that user in iax_buddies most of the time. As far as we can tell it only gets mixed up with iax users coming from the same IP. We have lots of other records which show the correct account code on every call. We have searched around and tried for hours to understand how this is possible. All we can come up with is that Asterisk is somehow associating the IP with any of the users names sort of willy nilly regardless of the IAX user the call comes in as. Any help would be appreciated. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Now accepting new clients in Birmingham, Atlanta, Huntsville, Chattanooga, and Montgomery. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Re: Wrong account code from iax_buddies
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 voiplist wrote: I wish it were that simple.. We see the username coming in, it's in the channel etc.. We see the call come into one account and we see * set an account code for another account.. Really.. It seems that it has something to do with the fact that accounts registering from the same IP get mixed up. Anyone else experience this? We are using 1.2.4 on this particular box. Are you sure you don't have an account with no password or something? - -- Cheers, Matt Riddell ___ http://www.sineapps.com/news.php (Daily Asterisk News - html) http://freevoip.gedameurope.com (Free Asterisk Voip Community) http://www.sineapps.com/rssfeed.php (Daily Asterisk News - rss) -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.2 (MingW32) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFEuG+NS6d5vy0jeVcRAh/vAJ0cArD+Zs2fmKYmZZf+VumBVh0CUwCfRYa4 rywZhhYMlLFNWRCMc/4nrkw= =9gIG -END PGP SIGNATURE- ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
