Re: [asterisk-users] Refund from SellVoip?
Now I know where they've been spending my remaining balance... On 3/21/07, Ira [EMAIL PROTECTED] wrote: At 09:08 AM 3/21/2007, you wrote: Does anybody know Jed Stafford? As far as I can tell this ended up being a one-man or two-man operation. It's just sad. I got a marketing email from them last week telling me about all their cool new features. Ira ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Refund from SellVoip?
This is probably why they don't use PayPal anymore. Now, there is no resolution process that I can pursue, other than complaining to the Gov't., which I have. On 3/20/07, Vicky [EMAIL PROTECTED] wrote: I got money back around 6 months ago . It was a via paypal claim and hey didn't reply till paypal's deadline so i got $30 back . On 17/03/07, Ira [EMAIL PROTECTED] wrote: At 02:32 PM 3/16/2007, you wrote: You were able to cancel service with Sellvoip? That's impressive, that Actually, it's Voxee I tried to cancel and failed. I still use SellVOIP and it mostly works but support is a problem. I'm starting to use using Telasip more though as they work and have a POP only 19ms from here, a big advantage. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Refund from SellVoip?
Brad Templeton wrote: On Fri, Mar 16, 2007 at 04:16:21PM -0700, Tom Lynn wrote: At this point, I'm simply contacting the State of Washington Attorney General's office. They're ignoring my e-mails and I'm done monkeying around. It makes no sense. The put together a good system on the tech end, Asterisk based, decent call quality and faster call completions than any of the other folks I have been trying, at good prices. And then dropped it all on the floor, not responding to calls, emails or tickets often for weeks and months, if at all. Their interface needed work but that I can tolerate. Not being able to reach somebody for an urgent problem makes no sense. Does anybody know Jed Stafford? As far as I can tell this ended up being a one-man or two-man operation. It's just sad. Just like 90% of the VoIP outfits out there. Lately, it seems it's either our way or the highway outfits like Vonage, or a couple of dudes in their gonch in a basement. There's very little in between :( -Stephen- ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Refund from SellVoip?
At 09:08 AM 3/21/2007, you wrote: Does anybody know Jed Stafford? As far as I can tell this ended up being a one-man or two-man operation. It's just sad. I got a marketing email from them last week telling me about all their cool new features. Ira ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Refund from SellVoip?
I got money back around 6 months ago . It was a via paypal claim and hey didn't reply till paypal's deadline so i got $30 back . On 17/03/07, Ira [EMAIL PROTECTED] wrote: At 02:32 PM 3/16/2007, you wrote: You were able to cancel service with Sellvoip? That's impressive, that Actually, it's Voxee I tried to cancel and failed. I still use SellVOIP and it mostly works but support is a problem. I'm starting to use using Telasip more though as they work and have a POP only 19ms from here, a big advantage. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Refund from SellVoip?
At 02:32 PM 3/16/2007, you wrote: You were able to cancel service with Sellvoip? That's impressive, that Actually, it's Voxee I tried to cancel and failed. I still use SellVOIP and it mostly works but support is a problem. I'm starting to use using Telasip more though as they work and have a POP only 19ms from here, a big advantage. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Refund from SellVoip?
Has anyone been successful in getting a refund from SellVoip when you've cancelled service? Tom Lynn ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Refund from SellVoip?
On Fri, Mar 16, 2007 at 11:32:31AM -0700, Tom Lynn wrote: Has anyone been successful in getting a refund from SellVoip when you've cancelled service? You were able to cancel service with Sellvoip? That's impressive, that implies they actually responded to a request you made to cancel service. It was rare I could get them to respond to any request or ticket before I gave up. Their service (as in call quality) was pretty good. It's a shame they could not, while I was using them, afford to provide customer service. It's one of the few companies I ever wrote to to say, Could you please raise your prices, so that you can afford to hire a customer service rep? ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Refund from SellVoip?
At 11:32 AM 3/16/2007, you wrote: Has anyone been successful in getting a refund from SellVoip when you've cancelled service? No, I'm just using the credit up slowly whenever their network works. Ira ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Refund from SellVoip?
At this point, I'm simply contacting the State of Washington Attorney General's office. They're ignoring my e-mails and I'm done monkeying around. On 3/16/07, Ira [EMAIL PROTECTED] wrote: At 11:32 AM 3/16/2007, you wrote: Has anyone been successful in getting a refund from SellVoip when you've cancelled service? No, I'm just using the credit up slowly whenever their network works. Ira ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Refund from SellVoip?
On Fri, Mar 16, 2007 at 04:16:21PM -0700, Tom Lynn wrote: At this point, I'm simply contacting the State of Washington Attorney General's office. They're ignoring my e-mails and I'm done monkeying around. It makes no sense. The put together a good system on the tech end, Asterisk based, decent call quality and faster call completions than any of the other folks I have been trying, at good prices. And then dropped it all on the floor, not responding to calls, emails or tickets often for weeks and months, if at all. Their interface needed work but that I can tolerate. Not being able to reach somebody for an urgent problem makes no sense. Does anybody know Jed Stafford? As far as I can tell this ended up being a one-man or two-man operation. It's just sad. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
