Re: [asterisk-users] Sangoma Card Issue

[Moises Silva]

On Wed, May 30, 2012 at 2:34 PM, Eric Wieling  wrote:

> Has anyone experienced an issue with Sangoma analog cards where the card
> suddenly stops working?  Trying to dial out shows the channel as busy, even
> though there is no active call on that port?
>

I'd like to see the output of wanpipemon -i  -c astats -m


You should run that command when chan_dahdi is reporting the channel as
busy.

If you have not contacted techd...@sangoma.com I very much advice you to,
that way we can take care of you and get a clear history of your issues on
our tracker.

*Moises Silva
**Manager, Software Engineering***

msi...@sangoma.com

Sangoma Technologies

100 Renfrew Drive, Suite 100, Markham, ON L3R 9R6 Canada


t.   +1 800 388 2475 (N. America)

t.   +1 905 474 1990 x128

f.   +1 905 474 9223



**

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Re: [asterisk-users] Sangoma Card Issue SOLVED

[Kevin P. Fleming]

On 06/06/2012 09:46 AM, Eric Wieling wrote:

For some reason 1.4.4.x was not reading chan_dahdi.conf.  When I symlinked it 
to zapata.conf it worked.


That means Asterisk (1.4.4.x?) was built against Zaptel, not DAHDI.

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445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
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Re: [asterisk-users] Sangoma Card Issue SOLVED

[Eric Wieling]

For some reason 1.4.4.x was not reading chan_dahdi.conf.  When I symlinked it 
to zapata.conf it worked.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Wednesday, May 30, 2012 2:35 PM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Sangoma Card Issue

Has anyone experienced an issue with Sangoma analog cards where the card 
suddenly stops working?  Trying to dial out shows the channel as busy, even 
though there is no active call on that port?

This happened to us often when we used Digium cards (in fact this issue is why 
we stopped using Digium).

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Re: [asterisk-users] Sangoma Card Issue

[Shaun Ruffell]

On Wed, May 30, 2012 at 04:35:25PM -0400, Eric Wieling wrote:
> 
> I did not mean to imply that we had issues with current Digium
> cards, but re-reading my original message, I can see how I might
> have given that impression.

Ahh, ok. Then that makes sense.

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Digium, Inc. | Linux Kernel Developer
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
Check us out at: www.digium.com & www.asterisk.org

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Re: [asterisk-users] Sangoma Card Issue

[Eric Wieling]

I switched to using Sangoma cards around 2003 or 2004 at my previous employer. 
My current employer was using Digium cards up to 2008 and had the issue.   We 
have no interest in switching back to Digium.  

I did not mean to imply that we had issues with current Digium cards, but 
re-reading my original message, I can see how I might have given that 
impression.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Shaun Ruffell
Sent: Wednesday, May 30, 2012 4:05 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Sangoma Card Issue

On Wed, May 30, 2012 at 02:34:55PM -0400, Eric Wieling wrote:
> Has anyone experienced an issue with Sangoma analog cards where the 
> card suddenly stops working?  Trying to dial out shows the channel as 
> busy, even though there is no active call on that port?
> 
> This happened to us often when we used Digium cards (in fact this 
> issue is why we stopped using Digium).

Odd, I'm not aware of any current issues with Digium's cards or drivers which 
would leave it in an alarm state that wasn't attributable to an intermittent 
cabling issue. I've seen a loss of voltage between the tip and ring (assuming 
you're talking about FXO
ports) due to cabling issues that would leave the card in alarm. If it's 
something marginal you could sometimes play with the battery threshold.

I had seen some issues with the newer analog cards and stuck alarm states that 
were addressed in r7517 "voicebus: send 'idle' buffers when the transmit 
descriptor underruns" [1] which was first released in dahdi-linux 2.3.0.

[1] http://svnview.digium.com/svn/dahdi?view=revision&revision=7517

If you still have the cards with which this problem occurred often, are able to 
reproduce it with the dahdi-linux 2.6.1, I would be interested in determining 
what the problem is. If you are interested and able as well, shoot me an email 
off-list.

--
Shaun Ruffell
Digium, Inc. | Linux Kernel Developer
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA Check us out at: 
www.digium.com & www.asterisk.org

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Re: [asterisk-users] Sangoma Card Issue

[Shaun Ruffell]

On Wed, May 30, 2012 at 02:34:55PM -0400, Eric Wieling wrote:
> Has anyone experienced an issue with Sangoma analog cards where
> the card suddenly stops working?  Trying to dial out shows the
> channel as busy, even though there is no active call on that port?
> 
> This happened to us often when we used Digium cards (in fact this
> issue is why we stopped using Digium).

Odd, I'm not aware of any current issues with Digium's cards or
drivers which would leave it in an alarm state that wasn't
attributable to an intermittent cabling issue. I've seen a loss of
voltage between the tip and ring (assuming you're talking about FXO
ports) due to cabling issues that would leave the card in alarm. If
it's something marginal you could sometimes play with the battery
threshold.

I had seen some issues with the newer analog cards and stuck alarm
states that were addressed in r7517 "voicebus: send 'idle' buffers
when the transmit descriptor underruns" [1] which was first released
in dahdi-linux 2.3.0.

[1] http://svnview.digium.com/svn/dahdi?view=revision&revision=7517

If you still have the cards with which this problem occurred often,
are able to reproduce it with the dahdi-linux 2.6.1, I would be
interested in determining what the problem is. If you are interested
and able as well, shoot me an email off-list.

-- 
Shaun Ruffell
Digium, Inc. | Linux Kernel Developer
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
Check us out at: www.digium.com & www.asterisk.org

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Re: [asterisk-users] Sangoma Card Issue

[Andres]

On 5/30/2012 2:34 PM, Eric Wieling wrote:

Has anyone experienced an issue with Sangoma analog cards where the card 
suddenly stops working?  Trying to dial out shows the channel as busy, even 
though there is no active call on that port?

This happened to us often when we used Digium cards (in fact this issue is why 
we stopped using Digium).

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I have seen this happen when you have a remora card and did not connect 
the molex power adapter, even if you only use FXO ports.  Sometimes it 
works and sometimes it does not.  Its better to always connect it to power.


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Re: [asterisk-users] Sangoma Card Issue

[Andrew McRory]

Post more regarding your hardware and software configuration.

Andrew McRory
Sayso Communications, Inc.
2850 Industrial Plaza
Tallahassee, Florida 32301
Office) 850-224-5737
Mobile) 850-778-3206


On 5/30/2012 2:34 PM, Eric Wieling wrote:

Has anyone experienced an issue with Sangoma analog cards where the card 
suddenly stops working?  Trying to dial out shows the channel as busy, even 
though there is no active call on that port?

This happened to us often when we used Digium cards (in fact this issue is why 
we stopped using Digium).

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[asterisk-users] Sangoma Card Issue

[Eric Wieling]

Has anyone experienced an issue with Sangoma analog cards where the card 
suddenly stops working?  Trying to dial out shows the channel as busy, even 
though there is no active call on that port?

This happened to us often when we used Digium cards (in fact this issue is why 
we stopped using Digium).

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