Re: [asterisk-users] Sangoma Remora A202

2007-01-04 Thread Todd H
For those following this discussion, below is my original message to  
the list and a reply from Sangoma Tech Support.

  -t-

On Jan 3, 2007, at 8:43 AM, Todd H wrote:

Hi - I just got a Sangoma A200 card with a single 2FXO module and  
what appears to be an empty module. I put the card in my Dell  
GX260, but the power light on the front of the box just blinks and  
won't power up.  I did take the power cable from the CDROM to put  
on the card - I don't need the CDROM right now..


I'm looking for direction in getting this card working - I  
currently have a new Trixbox, hoping it'll have the software for  
this card already.  If not, I'll be back asking what drivers I  
need.  Sangoma seems to have a lack of documentation, but it may  
just be me

 thanks
Todd





On Jan 4, 2007, at 3:03 PM, David Yat Sin wrote:

Hi Todd,

We just looked at the blank modules that we usually ship to insert  
in the empty slots of the A200, and there is a small trace that  
connects two pins.


These two pins have been switched to a different function in our  
newer A200 builds and this is causing a short.


Please do not use the blank module. We will either make new blank  
modules or stop shipping the blank modules.


I guess this was not an issue with the FXO module in 2nd slot, but  
rather an issue with the blank module.


Regards,
David Yat Sin
tel: 905.474.1990 x119
tel: 800.388.2475 x119
fax: 905.474.9223
msn: [EMAIL PROTECTED]
wiki: wiki.sangoma.com





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[asterisk-users] Sangoma Remora A202

2007-01-03 Thread Todd H
Hi - I just got a Sangoma A200 card with a single 2FXO module and  
what appears to be an empty module. I put the card in my Dell GX260,  
but the power light on the front of the box just blinks and won't  
power up.  I did take the power cable from the CDROM to put on the  
card - I don't need the CDROM right now..


I'm looking for direction in getting this card working - I currently  
have a new Trixbox, hoping it'll have the software for this card  
already.  If not, I'll be back asking what drivers I need.  Sangoma  
seems to have a lack of documentation, but it may just be me

 thanks
Todd
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Re: [asterisk-users] Sangoma Remora A202

2007-01-03 Thread Tom
It sounds like a bad card.  Call Sangoma and ask them to replace 
it.  You don't need to use the drive power cable for just a single 
fxo module.  You only need it for the fxs or if you go over 2 fxo cards.


In any case, it should not stop your computer from booting.

Tom

At 07:43 AM 1/3/2007, you wrote:

Hi - I just got a Sangoma A200 card with a single 2FXO module and
what appears to be an empty module. I put the card in my Dell GX260,
but the power light on the front of the box just blinks and won't
power up.  I did take the power cable from the CDROM to put on the
card - I don't need the CDROM right now..

I'm looking for direction in getting this card working - I currently
have a new Trixbox, hoping it'll have the software for this card
already.  If not, I'll be back asking what drivers I need.  Sangoma
seems to have a lack of documentation, but it may just be me
 thanks
Todd


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Re: [asterisk-users] Sangoma Remora A202

2007-01-03 Thread Time Bandit

Hi - I just got a Sangoma A200 card with a single 2FXO module and
what appears to be an empty module. I put the card in my Dell GX260,
but the power light on the front of the box just blinks and won't
power up.

Maybe your card is not properly seated.


seems to have a lack of documentation, but it may just be me

It is just you ;)

http://wiki.sangoma.com/

If you still have problems with the card, contact Sangoma, they have
very good customer support : http://www.sangoma.com/main/contact

hth
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Re: [asterisk-users] Sangoma Remora A202

2007-01-03 Thread Rob Schall
If the light on the dell is blinking amber... that typically means you
have a power issue.

Rob


Time Bandit wrote:
 Hi - I just got a Sangoma A200 card with a single 2FXO module and
 what appears to be an empty module. I put the card in my Dell GX260,
 but the power light on the front of the box just blinks and won't
 power up.
 Maybe your card is not properly seated.

 seems to have a lack of documentation, but it may just be me
 It is just you ;)

 http://wiki.sangoma.com/

 If you still have problems with the card, contact Sangoma, they have
 very good customer support : http://www.sangoma.com/main/contact

 hth
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Re: [asterisk-users] Sangoma Remora A202

2007-01-03 Thread Bruce Reeves

Try switching the order of the blank module and the FXO or remove the blank,
I had a similar Dell do the same and after some experimenting found that the
removing the blank solved the problem.


On 1/3/07, Rob Schall [EMAIL PROTECTED] wrote:


If the light on the dell is blinking amber... that typically means you
have a power issue.

Rob


Time Bandit wrote:
 Hi - I just got a Sangoma A200 card with a single 2FXO module and
 what appears to be an empty module. I put the card in my Dell GX260,
 but the power light on the front of the box just blinks and won't
 power up.
 Maybe your card is not properly seated.

 seems to have a lack of documentation, but it may just be me
 It is just you ;)

 http://wiki.sangoma.com/

 If you still have problems with the card, contact Sangoma, they have
 very good customer support : http://www.sangoma.com/main/contact

 hth
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--
Bruce
Nortex Networks
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Re: [asterisk-users] Sangoma Remora A202

2007-01-03 Thread Pierre Marceau
Just a thought, maybe it won't boot because there is no power to the CD ROM 
drive

 [EMAIL PROTECTED] 01/03/07 8:43 AM 
Hi - I just got a Sangoma A200 card with a single 2FXO module and  
what appears to be an empty module. I put the card in my Dell GX260,  
but the power light on the front of the box just blinks and won't  
power up.  I did take the power cable from the CDROM to put on the  
card - I don't need the CDROM right now..

I'm looking for direction in getting this card working - I currently  
have a new Trixbox, hoping it'll have the software for this card  
already.  If not, I'll be back asking what drivers I need.  Sangoma  
seems to have a lack of documentation, but it may just be me
  thanks
 Todd
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Re: [asterisk-users] Sangoma Remora A202

2007-01-03 Thread Todd H
Thanks - that turned out to be the problem.  Well- one of those  
solutions.  I removed the blank and swapped the FXO module to the  
other port.  I don't know if it was a bad port on the A200, but since  
I don't plan on using it, I won't worry about it- just regret it in a  
year when I get a second FXO module ;)


As for documentation, I did find the info on WanPipe, but am not sure  
what Wanpipe is..   I'll do some more reading tonight.  Thanks for  
the info.

  Todd

On Jan 3, 2007, at 11:40 AM, Bruce Reeves wrote:

Try switching the order of the blank module and the FXO or remove  
the blank, I had a similar Dell do the same and after some  
experimenting found that the removing the blank solved the problem.



On 1/3/07, Rob Schall [EMAIL PROTECTED] wrote:
If the light on the dell is blinking amber... that typically means you
have a power issue.

Rob


Time Bandit wrote:
 Hi - I just got a Sangoma A200 card with a single 2FXO module and
 what appears to be an empty module. I put the card in my Dell  
GX260,

 but the power light on the front of the box just blinks and won't
 power up.
 Maybe your card is not properly seated.

 seems to have a lack of documentation, but it may just be me
 It is just you ;)

 http://wiki.sangoma.com/

 If you still have problems with the card, contact Sangoma, they have
 very good customer support : http://www.sangoma.com/main/contact

 hth
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--
Bruce
Nortex Networks
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Re: [asterisk-users] Sangoma Remora A202

2007-01-03 Thread Time Bandit

Thanks - that turned out to be the problem.  Well- one of those solutions.
I removed the blank and swapped the FXO module to the other port.  I don't
know if it was a bad port on the A200, but since I don't plan on using it, I
won't worry about it- just regret it in a year when I get a second FXO
module ;)


No you won't, since Sangoma cards come with a 5 year warranty ;)

Glad you fixed it
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