Re: [asterisk-users] USB Cordless
Am Montag, den 16.07.2007, 09:44 -0500 schrieb Jeremy Mann:
Does anyone know if X-Ten or SJPhone support multiple cordless
handsets for multiple lines? I have an office with multiple roaming
users(nurses) that are in and out. I’d like to provide them
telephones, and my idea is to have a PC sitting in a corner somewhere
running a softphone client. When a nurse comes in she just picks up
any available handset(anywhere from 2-5 per office) and starts
calling. Each handset would be labeled with their extension so that
if any inbound calls came to them they’d be able to let the
receptionist know their extension.
Any ideas?
I personally would prefer giving them real phones, be that a
combination DECT/ATA or WLAN phones. If you shop around, DECT/ATA will
probably be the less steep pricing. In the long run this would probably
be easier to keep running. If you talk 4 phones, you might calculate 2
ATAs of 2 ports each, plus 4 DECT thingies, summing up about 2*75€ +
4*25€, which means the rather cheap devices, which expectedly will
nevertheless look better than the wireless USB things. And then, get a
PC and 4 wireless sound devices for 250 bucks...
But I do not want to lack answering your question: I know for sure that
some softphones allow to select a certain sound channel / sound
controller. Take the Linux softphone ekiga as example. If you run
several of those with different configuration files and on different
port numbers (this will most probably be possible, although it might
turn out a nightmare to configure), that might get the job done.
I do not know wether there is a softphone that uses different sound
channels for different lines, but I doubt it - it would be rather
counterintuitive to have a single phone software, but several
handsets; rather several instances would fulfill the multiple phone on
one desk computer screen analogy.
You might also have some trouble with the keys on your wireless phones
in a multiple-softphone scenario - depending on how the OS handles
those, they might be handed to the window in focus. I have plainly no
idea how this could possibly work with a phone hardware - softphone
mapping without royally screwing up.
Also, is it possible to transfer a call directly to someone’s VM(if
they are out of the office) bypassing their extension? If so, could
someone post the asterisk logic behind the extension setup? I don’t
want anything too complex(like setting the DND or phone to busy).
I want to describe a scenario, and you can decide wether that is too
complex ;-)
Let us assume your asterisk has two internal number plan ranges
available for the project, being 23XX and 4XXX. Let us further assume
that all the ATAs live in the 23XX range and will be called out of the
context [internal], like
[internal]
exten = 2300,1,Dial(SIP/device2300,60)
exten = 2300,2,Hangup()
exten = 2301,1,Dial(SIP/device2301,60)
...
(or, if your devices are named reasonably in sip.conf, you might get
away with)
exten = _23XX,1,Dial(SIP/device${EXTEN},60)
exten = _23XX,2,Hangup()
So those numbers end up calling a specific DECT phone, but you would not
know which nurse to reach on which phone, unless she told you beforehand
that she just picked up phone 56 resulting in phone number 2356.
To get around that, every nurse gets assigned a personal number from the
4XXX range that will follow her or go to voicemail. You could make use
of the Asterisk Database, like this:
[internal]
exten = _4XXX,1,Set(CURRENTPHONE=${DB(nurse/${EXTEN})})
exten = _4XXX,2,GotoIf($[${CURRENTPHONE:1} = ]?4)
exten = _4XXX,3,Dial(SIP/device${CURRENTPHONE},60)
exten = _4XXX,4,VoiceMail(${EXTEN})
exten = _4XXX,5,Hangup
So if the nurse is not logged in the call will go to voicemail
immediately.
Instead of calling the receptionist Hi Linda, I'm on phone 56 today
she would keep her 4113 for all times.
The reason I chose two-digit DECT phone numbers and three-digit nurse
numbers is that there are usually more nurses than phones :-) Anyway
a somehow competent receptionist would be able to deal with a static
personell number list better than dynamic phone numbers changing twice
every day.
Of course the nurse would need to tell the phone system where she
currently is, like by picking a phone and dialling her own code number,
plus *1 (provided CALLERID is working correctly) - or her own number
plus *0 to log off. Mind, you could also have an IVR available (on 777
or whatever internal number suits you) that greets the caller, asks for
the nurse's number and her PIN and wether she is coming or going.
[internal]
exten = _4XXX*1,1,GotoIf($[${CALLERID(num):0:2} = 23]?2:100)
exten = _4XXX*1,2,Set(DB(nurse/${EXTEN:0:4})=${CALLERID(num)})
exten = _4XXX*1,3,Playback(nurse-registered-thank-you)
exten = _4XXX*1,4,Hangup
exten = _4XXX*1,100,Playback(not-possible-from-this-phone)
exten = _4XXX*1,101,Hangup
exten = _4XXX*0,1,Set(DB(nurse/${EXTEN:0:4})=0)
exten = _4XXX*0,2,Playback(thanks-have-a-nice-time-we-will-miss-you)
[asterisk-users] USB Cordless
Does anyone know if X-Ten or SJPhone support multiple cordless handsets for multiple lines? I have an office with multiple roaming users(nurses) that are in and out. I'd like to provide them telephones, and my idea is to have a PC sitting in a corner somewhere running a softphone client. When a nurse comes in she just picks up any available handset(anywhere from 2-5 per office) and starts calling. Each handset would be labeled with their extension so that if any inbound calls came to them they'd be able to let the receptionist know their extension. Any ideas? Also, is it possible to transfer a call directly to someone's VM(if they are out of the office) bypassing their extension? If so, could someone post the asterisk logic behind the extension setup? I don't want anything too complex(like setting the DND or phone to busy). Thanks. This e-mail, facsimile, or letter and any files or attachments transmitted with it contains information that is confidential and privileged. This information is intended only for the use of the individual(s) and entity(ies) to whom it is addressed. If you are the intended recipient, further disclosures are prohibited without proper authorization. If you are not the intended recipient, any disclosure, copying, printing, or use of this information is strictly prohibited and possibly a violation of federal or state law and regulations. If you have received this information in error, please notify Texas Health Management Group immediately at 1-817-310-4999. Texas Health Management Group, its subsidiaries, and affiliates hereby claim all applicable privileges related to this information. -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] USB Cordless
Jeremy Mann wrote: Does anyone know if X-Ten or SJPhone support multiple cordless handsets for multiple lines? I have an office with multiple roaming users(nurses) that are in and out. I’d like to provide them telephones, and my idea is to have a PC sitting in a corner somewhere running a softphone client. When a nurse comes in she just picks up any available handset(anywhere from 2-5 per office) and starts calling. Each handset would be labeled with their extension so that if any inbound calls came to them they’d be able to let the receptionist know their extension. Any ideas? Also, is it possible to transfer a call directly to someone’s VM(if they are out of the office) bypassing their extension? If so, could someone post the asterisk logic behind the extension setup? I don’t want anything too complex(like setting the DND or phone to busy). Thanks. This e-mail, facsimile, or letter and any files or attachments transmitted with it contains information that is confidential and privileged. This information is intended only for the use of the individual(s) and entity(ies) to whom it is addressed. If you are the intended recipient, further disclosures are prohibited without proper authorization. If you are not the intended recipient, any disclosure, copying, printing, or use of this information is strictly prohibited and possibly a violation of federal or state law and regulations. If you have received this information in error, please notify Texas Health Management Group immediately at 1-817-310-4999. Texas Health Management Group, its subsidiaries, and affiliates hereby claim all applicable privileges related to this information. -- This message has been scanned for viruses and dangerous content by *MailScanner* http://www.mailscanner.info/, and is believed to be clean. ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users Aastra makes an awesome wireless solution that is cellular in design that you may want to check out for this situation, then your nurses can just carry the phones with them. The product is calls SIP DEC. ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] USB Cordless
On Mon, 16 Jul 2007, Jeremy Mann wrote: Does anyone know if X-Ten or SJPhone support multiple cordless handsets for multiple lines? I have an office with multiple roaming users(nurses) that are in and out. I'd like to provide them telephones, and my idea is to have a PC sitting in a corner somewhere running a softphone client. When a nurse comes in she just picks up any available handset(anywhere from 2-5 per office) and starts calling. Each handset would be labeled with their extension so that if any inbound calls came to them they'd be able to let the receptionist know their extension. Any ideas? You might get away with running multiple copies of the soft-phone, telling each copy which USB sound device to use (and a different local port, probably) But since you'll then have 2-5 base stations, why don't you just get 2-5 SIP DECT phones + base stations such as the Siemens C460IP? then you can do-away with the PC altogether, and with clever dial-plan programming, each nurse could grab a phone, log on to the system, entering their real extension number via some star code on the phone they've just picked up, which the system then directs to the phone they are carrying. So each nurse gets their own real extension and each phone also has a real extension number, and they keep it all the time, and just tell the system which phone they are on. Sort of like a divert which you initiate from the remote phone rather than your normal desk phone, or a follow-me type of application. I implement this so that people can work anywhere where there is a phone connected to the system - they pick up a handset, key in the star code, then their voicemail PIN, then all calls to their own extension are diverted to the extension of the phone in their hand. They don't even need to know the extension number of the phone they are holding. Great for hot-desking. Also, is it possible to transfer a call directly to someone's VM(if they are out of the office) bypassing their extension? If so, could someone post the asterisk logic behind the extension setup? I don't want anything too complex(like setting the DND or phone to busy). Have the Dial instruction with a time-out, followed by a call to Voicemail. Or implement a code that the extension user can key in to activate a permenent divert to VM which is then checked in the dial-plan. So at it's simplest, go to VM after 15 seconds: exten = 123,1,Dial(SIP/123,15) exten = 123,n,Voicemail(123,us) To get the effect you're after, assimng some receptionist knows the otherperson is out of the office, then you might want to add an extra digit to the dialplan to immediately sent to VM, so: exten = 123#,1,Voicemail(123,us) and the operator would transfer the caller to 123# ... (make sure the operators phone can dial a trailing #!) Gordon ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] USB Cordless
Hi Jeremy, Sorry, I have no clue about your question, but I have a question in regards to your USB Cordless handsets. Do you have any idea on what you will be using ? We've tested a couple of thems so far, but I'm still searching better products. So if you have any ideas about any Wireless handsets I'd love to know which products you're planning to use. Thanks! Jeremy Mann a écrit : Does anyone know if X-Ten or SJPhone support multiple cordless handsets for multiple lines? I have an office with multiple roaming users(nurses) that are in and out. I'd like to provide them telephones, and my idea is to have a PC sitting in a corner somewhere running a softphone client. When a nurse comes in she just picks up any available handset(anywhere from 2-5 per office) and starts calling. Each handset would be labeled with their extension so that if any inbound calls came to them they'd be able to let the receptionist know their extension. Any ideas? Also, is it possible to transfer a call directly to someone's VM(if they are out of the office) bypassing their extension? If so, could someone post the asterisk logic behind the extension setup? I don't want anything too complex(like setting the DND or phone to busy). Thanks. This e-mail, facsimile, or letter and any files or attachments transmitted with it contains information that is confidential and privileged. This information is intended only for the use of the individual(s) and entity(ies) to whom it is addressed. If you are the intended recipient, further disclosures are prohibited without proper authorization. If you are not the intended recipient, any disclosure, copying, printing, or use of this information is strictly prohibited and possibly a violation of federal or state law and regulations. If you have received this information in error, please notify Texas Health Management Group immediately at 1-817-310-4999. Texas Health Management Group, its subsidiaries, and affiliates hereby claim all applicable privileges related to this information. -- This message has been scanned for viruses and dangerous content by *MailScanner* http://www.mailscanner.info/, and is believed to be clean. ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Eric Rousse System Administrator 514.380.2992 450.655.1001 1.888.641.5800 Telmatik inc. 204 Montarville, suite 250 Boucherville, QC, Canada J4B 6S2 www.telmatik.com ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] USB Cordless
Gordon Henderson wrote: On Mon, 16 Jul 2007, Jeremy Mann wrote: Does anyone know if X-Ten or SJPhone support multiple cordless handsets for multiple lines? I have an office with multiple roaming users(nurses) that are in and out. I'd like to provide them telephones, and my idea is to have a PC sitting in a corner somewhere running a softphone client. When a nurse comes in she just picks up any available handset(anywhere from 2-5 per office) and starts calling. Each handset would be labeled with their extension so that if any inbound calls came to them they'd be able to let the receptionist know their extension. Any ideas? You might get away with running multiple copies of the soft-phone, telling each copy which USB sound device to use (and a different local port, probably) But since you'll then have 2-5 base stations, why don't you just get 2-5 SIP DECT phones + base stations such as the Siemens C460IP? then you can do-away with the PC altogether, and with clever dial-plan programming, each nurse could grab a phone, log on to the system, entering their real extension number via some star code on the phone they've just picked up, which the system then directs to the phone they are carrying. So each nurse gets their own real extension and each phone also has a real extension number, and they keep it all the time, and just tell the system which phone they are on. Sort of like a divert which you initiate from the remote phone rather than your normal desk phone, or a follow-me type of application. I implement this so that people can work anywhere where there is a phone connected to the system - they pick up a handset, key in the star code, then their voicemail PIN, then all calls to their own extension are diverted to the extension of the phone in their hand. They don't even need to know the extension number of the phone they are holding. Great for hot-desking. Also, is it possible to transfer a call directly to someone's VM(if they are out of the office) bypassing their extension? If so, could someone post the asterisk logic behind the extension setup? I don't want anything too complex(like setting the DND or phone to busy). Have the Dial instruction with a time-out, followed by a call to Voicemail. Or implement a code that the extension user can key in to activate a permenent divert to VM which is then checked in the dial-plan. So at it's simplest, go to VM after 15 seconds: exten = 123,1,Dial(SIP/123,15) exten = 123,n,Voicemail(123,us) To get the effect you're after, assimng some receptionist knows the otherperson is out of the office, then you might want to add an extra digit to the dialplan to immediately sent to VM, so: exten = 123#,1,Voicemail(123,us) and the operator would transfer the caller to 123# ... (make sure the operators phone can dial a trailing #!) Gordon ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users So thats 2 votes for SIP-DECT :) ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
