[asterisk-users] Which GUI for ACD edition ?
Hello, I want to safely delegate ACD edition to a system administrator who has no knowledge of Linux nor Asterisk. More precisely, I want him to be able to edit and change menus such as : Type 1 for management; 2 for support; 3 for sales department. I could teach this administrator what Asterisk config files are but I'm wondering if any GUI exists for such task (editing a vocal menu tree). Maybe something not related to telephony could be used for that. Any idea ? Best regards ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Which GUI for ACD edition ?
Olivier wrote: Hello, I want to safely delegate ACD edition to a system administrator who has no knowledge of Linux nor Asterisk. More precisely, I want him to be able to edit and change menus such as : Type 1 for management; 2 for support; 3 for sales department. I could teach this administrator what Asterisk config files are but I'm wondering if any GUI exists for such task (editing a vocal menu tree). Maybe something not related to telephony could be used for that. Any idea ? Best regards Oliver, You can check out DialplanPro if you like. Its very easy and graphical to create dialplans for our users. http://www.datatrakpos.com/pos/datatalk/Default.aspx Unfortunately, roles/permission groups are not yet implemented (another reason why its still in beta) so the user would have the full gambit of functionality. However, if you feel comfortable with the admin, then you can simply create the initial menus and train her to modify only those menus. -- Warm Regards, Lee ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Which GUI for ACD edition ?
Replying to myself, as I've just discovered AsteriskNow screenshots (in German !), AsteriskNow seems to offer interesting features for that. I thought I should let this list readers know that. ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
