Re: [asterisk-users] adding agent with 2 phones to a queue

2010-03-14 Thread Magnus Benngård
I tried, [agents] exten = 1,hint,SIP/0317998975SIP/0317998985 exten = 1,1,Dial(SIP/0317998975SIP/0317998985) and queue add member Local/1...@agents to 0317998989 sip*CLI queue show 0317998989 0317998989 has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 109s talktime), W:0, C:1,

Re: [asterisk-users] adding agent with 2 phones to a queue - SOLVED

2010-03-14 Thread Magnus Benngård
queue add member Local/1...@agents to 0317998989 penalty 1 as Magnus Benngard state_interface hint:1...@agents 1,hint,SIP/0317998975SIP/0317998985 exten = 1,1,Dial(SIP/0317998975SIP/0317998985) and queue add member Local/1...@agents to 0317998989 sip*CLI queue show 0317998989 0317998989 has 0

Re: [asterisk-users] adding agent with 2 phones to a queue - SOLVED

2010-03-14 Thread Rob Hillis
Glad to see I was able to point you in the right direction. On 03/14/10 23:56, Magnus Benngård wrote: queue add member Local/1...@agents to 0317998989 penalty 1 as Magnus Benngard state_interface hint:1...@agents - did the trick :) On Sun, 14 Mar 2010 11:38:13 +0100, Magnus Benngård

Re: [asterisk-users] adding agent with 2 phones to a queue - SOLVED

2010-03-14 Thread Magnus Benngård
Thx Rob! On Mon, 15 Mar 2010 00:53:06 +1100, Rob Hillis wrote: Glad to see I was able to point you in the right direction. On 03/14/10 23:56, Magnus Benngård wrote: queue add member Local/1...@agents to 0317998989 penalty 1 as Magnus Benngard state_interface hint:1...@agents On Sun,

[asterisk-users] adding agent with 2 phones to a queue

2010-03-13 Thread Magnus Benngård
Hi! We have alot of users who are having 2 phones, 1 fixed and 1 DECT. I am looking for a way to log them into a queue and let both phone rings. Let me try to explain: 0317998975 is a fixed phone, 0317998985 is a DECT. 0317998989 is a queue. queue add member SIP/0317998975 to 0317998989

Re: [asterisk-users] adding agent with 2 phones to a queue

2010-03-13 Thread Rob Hillis
Your best option is likely to be to create a separate context that calls both numbers, like so... [agents] exten = 1,Dial(SIP/0317998975SIP/0317998985) ...then add Local/1...@agents to the queue. On 03/14/10 00:03, Magnus Benngård wrote: Hi! We have alot of users who are having 2 phones, 1