Re: [asterisk-users] cisco 7940 and asterisk 11

2013-02-14 Thread Yves A.
maybe not related to your problem, but I had a similar effect after 
upgrading my 1.6 to 11.
not on phones (pbx was used as ivr only), but voicefile were played in a 
robo style unconditionally.

this effect could only be gotten rid of by rebooting the server.
i had to completely clean the installation and rebuild 11 from 
scratch... i think some mp3
classes have caused the effect... (although no mp3 files were used..) 
when the effect occurred,
there was nothing that hinted to  any problem... cpu usage, network etc. 
everything was fine,
but even only restarting asterisk did not help... i think some libs got 
messed up during update.


so i´d recommend to rebuild the server complete from scratch... if the 
problem still
exists after new build... it would be interesting to know, if you just 
took the same config-files

from your previous version which would maybe cause problems...

if all fails, i would then go deeper into network analysis and trace the 
traffic.


meanwhile i administer around 10 asterisk boxes and i always use ubuntu 
12.04 lts and
latest asterisk 11 on dell r3/4/6xx servers... up to now everything runs 
fine..


regards,
yves


Am 14.02.2013 07:20, schrieb Julian Lyndon-Smith:

very polite *bump*

this is a real issue for us - anyone got _any_ clues or ideas ?

Thanks ;)


On 12 February 2013 14:29, Julian Lyndon-Smith aster...@dotr.com 
mailto:aster...@dotr.com wrote:


Ever since we upgraded to asterisk 11 we have had audio problems with
our cisco 7940 phones.

The problems manifest themselves by the conversation turning robotic
or into silence (to the extent our agents are saying hello? hello?
and the customer is saying I hear you just fine

We had to change pedantic=no in sip.conf to allow the phones to
register

We are assuming that it is the phone=asterisk combination because

a) the call recordings of the conversation are perfect (no noise on
the line, conversation is clear) but it is apparent that the agent
cannot hear the customer sometimes (Hello?)

b) we have replaced the cables and switches between the phones and
the pbx

c) we don't have the same problem with Aastra 9133i or Polycom 331
phones

Are there any settings in sip.conf that may help this , or a
particular firmware ? Are there any known audio problems with cisco
7940 and asterisk 11 ?

Many thanks

Julian

--
Julian Lyndon-Smith
IT Director, Dot R Limited

I don't care if it works on your machine!  We are not shipping
your machine!

The kangaroo dances: http://www.youtube.com/watch?v=MAWl5iYOaUg




--
Julian Lyndon-Smith
IT Director, Dot R Limited

I don't care if it works on your machine!  We are not shipping your 
machine!


The kangaroo dances: http://www.youtube.com/watch?v=MAWl5iYOaUg


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Re: [asterisk-users] cisco 7940 and asterisk 11

2013-02-14 Thread Jeremy Kister

On 2/14/2013 1:20 AM, Julian Lyndon-Smith wrote:

this is a real issue for us - anyone got _any_ clues or ideas ?



Ever since we upgraded to asterisk 11 we have had audio problems with
our cisco 7940 phones.


I use all 7940 with my asterisk 1.8 upgraded to asterisk 11.

I havent had any issues with call quality whatsoever.

i'm running sip image 03-08-12

g711ulaw only.

--

Jeremy Kister
http://jeremy.kister.net./


--

Jeremy Kister
http://jeremy.kister.net./

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Re: [asterisk-users] cisco 7940 and asterisk 11

2013-02-14 Thread Julian Lyndon-Smith
wow. ok.

um.

Could I trouble you to send me the sip.conf,  SIPDefault and  Sip[mac]
config files (with obvious things removed like peer name/password etc) - we
upgraded from pre1-4 and I'm wondering if some of the settings are bad /
simply wrong and would like to make a comparison.

I know that it's a big ask, and I will understand if you decline to do so,
but would really appreciate it if you could.

Many thanks for the insight, either way.

julian





On 14 February 2013 15:27, Jeremy Kister asterisk...@jeremykister.comwrote:

 On 2/14/2013 1:20 AM, Julian Lyndon-Smith wrote:

 this is a real issue for us - anyone got _any_ clues or ideas ?


  Ever since we upgraded to asterisk 11 we have had audio problems with
 our cisco 7940 phones.


 I use all 7940 with my asterisk 1.8 upgraded to asterisk 11.

 I havent had any issues with call quality whatsoever.

 i'm running sip image 03-08-12

 g711ulaw only.

 --

 Jeremy Kister
 http://jeremy.kister.net./


 --

 Jeremy Kister
 http://jeremy.kister.net./


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 http://lists.digium.com/**mailman/listinfo/asterisk-**usershttp://lists.digium.com/mailman/listinfo/asterisk-users




-- 
Julian Lyndon-Smith
IT Director, Dot R Limited

I don’t care if it works on your machine!  We are not shipping your
machine!”

The kangaroo dances: http://www.youtube.com/watch?v=MAWl5iYOaUg
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Re: [asterisk-users] cisco 7940 and asterisk 11

2013-02-13 Thread Julian Lyndon-Smith
very polite *bump*

this is a real issue for us - anyone got _any_ clues or ideas ?

Thanks ;)


On 12 February 2013 14:29, Julian Lyndon-Smith aster...@dotr.com wrote:

 Ever since we upgraded to asterisk 11 we have had audio problems with
 our cisco 7940 phones.

 The problems manifest themselves by the conversation turning robotic
 or into silence (to the extent our agents are saying hello? hello?
 and the customer is saying I hear you just fine

 We had to change pedantic=no in sip.conf to allow the phones to register

 We are assuming that it is the phone=asterisk combination because

 a) the call recordings of the conversation are perfect (no noise on
 the line, conversation is clear) but it is apparent that the agent
 cannot hear the customer sometimes (Hello?)

 b) we have replaced the cables and switches between the phones and the pbx

 c) we don't have the same problem with Aastra 9133i or Polycom 331 phones

 Are there any settings in sip.conf that may help this , or a
 particular firmware ? Are there any known audio problems with cisco
 7940 and asterisk 11 ?

 Many thanks

 Julian

 --
 Julian Lyndon-Smith
 IT Director, Dot R Limited

 I don’t care if it works on your machine!  We are not shipping your
 machine!”

 The kangaroo dances: http://www.youtube.com/watch?v=MAWl5iYOaUg




-- 
Julian Lyndon-Smith
IT Director, Dot R Limited

I don’t care if it works on your machine!  We are not shipping your
machine!”

The kangaroo dances: http://www.youtube.com/watch?v=MAWl5iYOaUg
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[asterisk-users] cisco 7940 and asterisk 11

2013-02-12 Thread Julian Lyndon-Smith
Ever since we upgraded to asterisk 11 we have had audio problems with
our cisco 7940 phones.

The problems manifest themselves by the conversation turning robotic
or into silence (to the extent our agents are saying hello? hello?
and the customer is saying I hear you just fine

We had to change pedantic=no in sip.conf to allow the phones to register

We are assuming that it is the phone=asterisk combination because

a) the call recordings of the conversation are perfect (no noise on
the line, conversation is clear) but it is apparent that the agent
cannot hear the customer sometimes (Hello?)

b) we have replaced the cables and switches between the phones and the pbx

c) we don't have the same problem with Aastra 9133i or Polycom 331 phones

Are there any settings in sip.conf that may help this , or a
particular firmware ? Are there any known audio problems with cisco
7940 and asterisk 11 ?

Many thanks

Julian

-- 
Julian Lyndon-Smith
IT Director, Dot R Limited

I don’t care if it works on your machine!  We are not shipping your machine!”

The kangaroo dances: http://www.youtube.com/watch?v=MAWl5iYOaUg

--
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
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To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users