Re: [asterisk-users] cisco 7940 and asterisk 11
maybe not related to your problem, but I had a similar effect after upgrading my 1.6 to 11. not on phones (pbx was used as ivr only), but voicefile were played in a robo style unconditionally. this effect could only be gotten rid of by rebooting the server. i had to completely clean the installation and rebuild 11 from scratch... i think some mp3 classes have caused the effect... (although no mp3 files were used..) when the effect occurred, there was nothing that hinted to any problem... cpu usage, network etc. everything was fine, but even only restarting asterisk did not help... i think some libs got messed up during update. so i´d recommend to rebuild the server complete from scratch... if the problem still exists after new build... it would be interesting to know, if you just took the same config-files from your previous version which would maybe cause problems... if all fails, i would then go deeper into network analysis and trace the traffic. meanwhile i administer around 10 asterisk boxes and i always use ubuntu 12.04 lts and latest asterisk 11 on dell r3/4/6xx servers... up to now everything runs fine.. regards, yves Am 14.02.2013 07:20, schrieb Julian Lyndon-Smith: very polite *bump* this is a real issue for us - anyone got _any_ clues or ideas ? Thanks ;) On 12 February 2013 14:29, Julian Lyndon-Smith aster...@dotr.com mailto:aster...@dotr.com wrote: Ever since we upgraded to asterisk 11 we have had audio problems with our cisco 7940 phones. The problems manifest themselves by the conversation turning robotic or into silence (to the extent our agents are saying hello? hello? and the customer is saying I hear you just fine We had to change pedantic=no in sip.conf to allow the phones to register We are assuming that it is the phone=asterisk combination because a) the call recordings of the conversation are perfect (no noise on the line, conversation is clear) but it is apparent that the agent cannot hear the customer sometimes (Hello?) b) we have replaced the cables and switches between the phones and the pbx c) we don't have the same problem with Aastra 9133i or Polycom 331 phones Are there any settings in sip.conf that may help this , or a particular firmware ? Are there any known audio problems with cisco 7940 and asterisk 11 ? Many thanks Julian -- Julian Lyndon-Smith IT Director, Dot R Limited I don't care if it works on your machine! We are not shipping your machine! The kangaroo dances: http://www.youtube.com/watch?v=MAWl5iYOaUg -- Julian Lyndon-Smith IT Director, Dot R Limited I don't care if it works on your machine! We are not shipping your machine! The kangaroo dances: http://www.youtube.com/watch?v=MAWl5iYOaUg -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] cisco 7940 and asterisk 11
On 2/14/2013 1:20 AM, Julian Lyndon-Smith wrote: this is a real issue for us - anyone got _any_ clues or ideas ? Ever since we upgraded to asterisk 11 we have had audio problems with our cisco 7940 phones. I use all 7940 with my asterisk 1.8 upgraded to asterisk 11. I havent had any issues with call quality whatsoever. i'm running sip image 03-08-12 g711ulaw only. -- Jeremy Kister http://jeremy.kister.net./ -- Jeremy Kister http://jeremy.kister.net./ -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] cisco 7940 and asterisk 11
wow. ok. um. Could I trouble you to send me the sip.conf, SIPDefault and Sip[mac] config files (with obvious things removed like peer name/password etc) - we upgraded from pre1-4 and I'm wondering if some of the settings are bad / simply wrong and would like to make a comparison. I know that it's a big ask, and I will understand if you decline to do so, but would really appreciate it if you could. Many thanks for the insight, either way. julian On 14 February 2013 15:27, Jeremy Kister asterisk...@jeremykister.comwrote: On 2/14/2013 1:20 AM, Julian Lyndon-Smith wrote: this is a real issue for us - anyone got _any_ clues or ideas ? Ever since we upgraded to asterisk 11 we have had audio problems with our cisco 7940 phones. I use all 7940 with my asterisk 1.8 upgraded to asterisk 11. I havent had any issues with call quality whatsoever. i'm running sip image 03-08-12 g711ulaw only. -- Jeremy Kister http://jeremy.kister.net./ -- Jeremy Kister http://jeremy.kister.net./ -- __**__**_ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/**mailman/listinfo/asterisk-**usershttp://lists.digium.com/mailman/listinfo/asterisk-users -- Julian Lyndon-Smith IT Director, Dot R Limited I don’t care if it works on your machine! We are not shipping your machine!” The kangaroo dances: http://www.youtube.com/watch?v=MAWl5iYOaUg -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] cisco 7940 and asterisk 11
very polite *bump* this is a real issue for us - anyone got _any_ clues or ideas ? Thanks ;) On 12 February 2013 14:29, Julian Lyndon-Smith aster...@dotr.com wrote: Ever since we upgraded to asterisk 11 we have had audio problems with our cisco 7940 phones. The problems manifest themselves by the conversation turning robotic or into silence (to the extent our agents are saying hello? hello? and the customer is saying I hear you just fine We had to change pedantic=no in sip.conf to allow the phones to register We are assuming that it is the phone=asterisk combination because a) the call recordings of the conversation are perfect (no noise on the line, conversation is clear) but it is apparent that the agent cannot hear the customer sometimes (Hello?) b) we have replaced the cables and switches between the phones and the pbx c) we don't have the same problem with Aastra 9133i or Polycom 331 phones Are there any settings in sip.conf that may help this , or a particular firmware ? Are there any known audio problems with cisco 7940 and asterisk 11 ? Many thanks Julian -- Julian Lyndon-Smith IT Director, Dot R Limited I don’t care if it works on your machine! We are not shipping your machine!” The kangaroo dances: http://www.youtube.com/watch?v=MAWl5iYOaUg -- Julian Lyndon-Smith IT Director, Dot R Limited I don’t care if it works on your machine! We are not shipping your machine!” The kangaroo dances: http://www.youtube.com/watch?v=MAWl5iYOaUg -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] cisco 7940 and asterisk 11
Ever since we upgraded to asterisk 11 we have had audio problems with our cisco 7940 phones. The problems manifest themselves by the conversation turning robotic or into silence (to the extent our agents are saying hello? hello? and the customer is saying I hear you just fine We had to change pedantic=no in sip.conf to allow the phones to register We are assuming that it is the phone=asterisk combination because a) the call recordings of the conversation are perfect (no noise on the line, conversation is clear) but it is apparent that the agent cannot hear the customer sometimes (Hello?) b) we have replaced the cables and switches between the phones and the pbx c) we don't have the same problem with Aastra 9133i or Polycom 331 phones Are there any settings in sip.conf that may help this , or a particular firmware ? Are there any known audio problems with cisco 7940 and asterisk 11 ? Many thanks Julian -- Julian Lyndon-Smith IT Director, Dot R Limited I don’t care if it works on your machine! We are not shipping your machine!” The kangaroo dances: http://www.youtube.com/watch?v=MAWl5iYOaUg -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users