[asterisk-users] email notification to external email address
All, I have a problem. The company I work for has been bought out by a bigger company. The employees are in the process of changing all their email addresses to the new company name. I have my voicemail.conf file setup to email users when they have a voicemail message. The mail server that was used to notify everybody is on the same network as the Asterisk PBX. Now I have to change all the emails in the voicemail.conf file to the new company's email addresses. The email server for them are external of the network that the Asterisk sits on. I have change a couple to test but the email notification is not happening. Any idea what is going on and how to resolve. Is there something else that I need to do to get the emails to work? I am new to the Asterisk and have been forced to take over for someone that has left the company. I do have telephony experience with Legacy systems. Any help is appreciated. -- Brian Simpson Tech Support Engineer Intertouch USA (614)856-1100 Support hotline (614)751-2018 Fax Intertouch USA is an entity of InterTouch Group of Companies; a NTT DoCoMo Group company Enhancing Guest Experience www.inter-touch.com www.maginet.net www.percipia.com www.nomadix.com www.azure.com.au NOTICE: The information and attachment(s) contained in this communication are intended for the addressee only, and may be confidential and/or legally privileged. If you have received this communication in error, please contact the sender immediately, and delete this communication from any computer or network system. Any interception, review, printing, copying, re-transmission, dissemination, or other use of, or taking of any action upon this information by persons or entities other than the intended recipient is strictly prohibited by law and may subject them to criminal or civil liability. None of the InterTouch Group of Companies shall be liable for the improper and/or incomplete transmission of the information contained in this communication or for the delay in its receipt. -- DOCOMO interTouch provides a full suite of integrated solutions to the hospitality industry. With over 1000 employees operating in 63 countries, DOCOMO interTouch is one of the world's largest hotel technology service providers, backed by mobile communications leader NTT DOCOMO. Email disclaimer - www.docomointertouch.com/Email_Disclaimer.aspx ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] email notification to external email address
Brian Simpson wrote: All, I have a problem. The company I work for has been bought out by a bigger company. The employees are in the process of changing all their email addresses to the new company name. I have my voicemail.conf file setup to email users when they have a voicemail message. The mail server that was used to notify everybody is on the same network as the Asterisk PBX. Now I have to change all the emails in the voicemail.conf file to the new company's email addresses. The email server for them are external of the network that the Asterisk sits on. I have change a couple to test but the email notification is not happening. Any idea what is going on and how to resolve. Is there something else that I need to do to get the emails to work? I am new to the Asterisk and have been forced to take over for someone that has left the company. I do have telephony experience with Legacy systems. Any help is appreciated. Most likely the box is using sendmail or postfix to send those emails out. You need to setup sendmail/postfix to use a smarthost using smtp auth to allow relaying from this box. Lyle Giese LCR Computer Services, Inc. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] email notification to external email address
On Tue, Aug 5, 2008 at 3:10 PM, Brian Simpson [EMAIL PROTECTED] wrote: the network that the Asterisk sits on. I have change a couple to test but the email notification is not happening. Any idea what is going on Is sendmail installed and running? ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] email notification to external email address
Hi Brian, Interesting company you work for :) - would be good to see some Asterisk integration into the azure network. Are you sure that the Asterisk server has SMTP access to the outside world? Just because you are changing the ip address of the server it was being sent to originally to the new server apart from changing the ip address etc the rest will be firewall/access issues. Cheers, Dean -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Brian Simpson Sent: Tuesday, 5 August 2008 6:10 PM To: asterisk-users@lists.digium.com Subject: [asterisk-users] email notification to external email address All, I have a problem. The company I work for has been bought out by a bigger company. The employees are in the process of changing all their email addresses to the new company name. I have my voicemail.conf file setup to email users when they have a voicemail message. The mail server that was used to notify everybody is on the same network as the Asterisk PBX. Now I have to change all the emails in the voicemail.conf file to the new company's email addresses. The email server for them are external of the network that the Asterisk sits on. I have change a couple to test but the email notification is not happening. Any idea what is going on and how to resolve. Is there something else that I need to do to get the emails to work? I am new to the Asterisk and have been forced to take over for someone that has left the company. I do have telephony experience with Legacy systems. Any help is appreciated. -- Brian Simpson Tech Support Engineer Intertouch USA (614)856-1100 Support hotline (614)751-2018 Fax Intertouch USA is an entity of InterTouch Group of Companies; a NTT DoCoMo Group company Enhancing Guest Experience www.inter-touch.com www.maginet.net www.percipia.com www.nomadix.com www.azure.com.au NOTICE: The information and attachment(s) contained in this communication are intended for the addressee only, and may be confidential and/or legally privileged. If you have received this communication in error, please contact the sender immediately, and delete this communication from any computer or network system. Any interception, review, printing, copying, re-transmission, dissemination, or other use of, or taking of any action upon this information by persons or entities other than the intended recipient is strictly prohibited by law and may subject them to criminal or civil liability. None of the InterTouch Group of Companies shall be liable for the improper and/or incomplete transmission of the information contained in this communication or for the delay in its receipt. -- DOCOMO interTouch provides a full suite of integrated solutions to the hospitality industry. With over 1000 employees operating in 63 countries, DOCOMO interTouch is one of the world's largest hotel technology service providers, backed by mobile communications leader NTT DOCOMO. Email disclaimer - www.docomointertouch.com/Email_Disclaimer.aspx ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] email notification to external email address
On Tuesday 05 August 2008 17:10:17 Brian Simpson wrote: I have a problem. The company I work for has been bought out by a bigger company. The employees are in the process of changing all their email addresses to the new company name. I have my voicemail.conf file setup to email users when they have a voicemail message. The mail server that was used to notify everybody is on the same network as the Asterisk PBX. Now I have to change all the emails in the voicemail.conf file to the new company's email addresses. The email server for them are external of the network that the Asterisk sits on. I have change a couple to test but the email notification is not happening. Any idea what is going on and how to resolve. Is there something else that I need to do to get the emails to work? I am new to the Asterisk and have been forced to take over for someone that has left the company. I do have telephony experience with Legacy systems. The most likely issue is that after changing voicemail.conf, you've failed to do 'voicemail reload', or, more generically, module reload app_voicemail.so which causes the configuration file to be re-parsed. -- Tilghman ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] email notification to external email address
-Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lyle Giese Sent: Tuesday, August 05, 2008 6:43 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] email notification to external email address Brian Simpson wrote: All, I have a problem. The company I work for has been bought out by a bigger company. The employees are in the process of changing all their email addresses to the new company name. I have my voicemail.conf file setup to email users when they have a voicemail message. The mail server that was used to notify everybody is on the same network as the Asterisk PBX. Now I have to change all the emails in the voicemail.conf file to the new company's email addresses. The email server for them are external of the network that the Asterisk sits on. I have change a couple to test but the email notification is not happening. Any idea what is going on and how to resolve. Is there something else that I need to do to get the emails to work? I am new to the Asterisk and have been forced to take over for someone that has left the company. I do have telephony experience with Legacy systems. Any help is appreciated. As a temporary work around while you resolve the larger issue, you could install something like mailx or ssmtp to relay over any smtp server you currently have functioning access to. Thanks, Matt ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] email notification to external email address
Brian Simpson wrote: All, I have a problem. The company I work for has been bought out by a bigger company. The employees are in the process of changing all their email addresses to the new company name. I have my voicemail.conf file setup to email users when they have a voicemail message. The mail server that was used to notify everybody is on the same network as the Asterisk PBX. Now I have to change all the emails in the voicemail.conf file to the new company's email addresses. The email server for them are external of the network that the Asterisk sits on. I have change a couple to test but the email notification is not happening. Any idea what is going on and how to resolve. Is there something else that I need to do to get the emails to work? I am new to the Asterisk and have been forced to take over for someone that has left the company. I do have telephony experience with Legacy systems. Any help is appreciated. Your 1st step should be to test smtp funtionality to the outside world. I usually do that from the command line by typing 'mail [EMAIL PROTECTED]', for example: # mail [EMAIL PROTECTED] Subject: Test Email Body of Test . Cc: # You should do that while you have another console open doing a capture on port 25 (I use 'ngrep port 25'). That should give you a clue as to what is happening. Andres http://www.neuroredes.com ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] email notification to external email address
On Tue, Aug 05, 2008 at 07:41:05PM -0400, Andres wrote: Brian Simpson wrote: All, I have a problem. The company I work for has been bought out by a bigger company. The employees are in the process of changing all their email addresses to the new company name. I have my voicemail.conf file setup to email users when they have a voicemail message. The mail server that was used to notify everybody is on the same network as the Asterisk PBX. Now I have to change all the emails in the voicemail.conf file to the new company's email addresses. The email server for them are external of the network that the Asterisk sits on. I have change a couple to test but the email notification is not happening. Any idea what is going on and how to resolve. Is there something else that I need to do to get the emails to work? I am new to the Asterisk and have been forced to take over for someone that has left the company. I do have telephony experience with Legacy systems. Any help is appreciated. Your 1st step should be to test smtp funtionality to the outside world. I usually do that from the command line by typing 'mail [EMAIL PROTECTED]', for example: # mail [EMAIL PROTECTED] You're confusing mail/mailx and sendmail. mail/mailx generates the Subject and such headers on its own. I think the intended command here was sendmail. Subject: Test Email Body of Test . Cc: # You should do that while you have another console open doing a capture on port 25 (I use 'ngrep port 25'). That should give you a clue as to what is happening. Or better: the logs of the mail server. -- Tzafrir Cohen icq#16849755 jabber:[EMAIL PROTECTED] +972-50-7952406 mailto:[EMAIL PROTECTED] http://www.xorcom.com iax:[EMAIL PROTECTED]/tzafrir ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
