[asterisk-users] i have a error in ivr
i call to my tollfree number buy my CLI send the next error: Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected freqency 22050 Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open file on /var/lib/asterisk/sounds/procall3.wav Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open procall3 (format ulaw): No such file or directory Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec: ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3 -- Executing Playback(SIP/74.63.41.218-b6036ae0, procall3) in new stack Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected freqency 22050 Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open file on /var/lib/asterisk/sounds/procall3.wav Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open procall3 (format ulaw): No such file or directory Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec: ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3 -- Executing Queue(SIP/74.63.41.218-b6036ae0, procall|n|||) in new stack -- Started music on hold, class 'default', on SIP/74.63.41.218-b6036ae0 -- Called SIP/101 -- Called SIP/103 -- SIP/103-09142868 is ringing -- SIP/101-090fb6a0 is ringing -- Stopped music on hold on SIP/74.63.41.218-b6036ae0 == Spawn extension (trunkinbound, 651085, 3) exited non-zero on 'SIP/74.63.41.218-b6036ae0' other erro is when i call to my tollfree number is rining 2 extencion the 101 and 103 -- Bayardo Sánchez García Web Developer - Internet Portals - Asterisk Support - Windows Server Support - Proxy Support - Linux Server E-mail: bayardo.sanc...@gmail.com Linux User: #418392 America Central - Managua, NI (505) 2249-2853 - 84886876 IM msn messenger: bjsanch...@hotmail.com Skype: bayardo.sanchez This email is intended solely for the person or organization to which it is addressed. It may contain privileged and confidential information. If you are not the intended recipient, you are prohibited from copying, disclosing or distributing this email or its contents (as it may be unlawful for you to do so) or taking any action in reliance on it. If you have received this email by mistake, please delete it. All e-mail sent to this address will be received by B.S. Solution e-mail system and is subject to archiving and review by someone other than the recipient. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] i have a error in ivr
Playback is expecting a frequency of 8000. use sox to correct. As for 101/103, that is how the dialplan is written, not an error per se. _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Bayardo Sanchez Sent: Friday, August 14, 2009 9:59 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] i have a error in ivr i call to my tollfree number buy my CLI send the next error: Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected freqency 22050 Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open file on /var/lib/asterisk/sounds/procall3.wav Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open procall3 (format ulaw): No such file or directory Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec: ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3 -- Executing Playback(SIP/74.63.41.218-b6036ae0, procall3) in new stack Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected freqency 22050 Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open file on /var/lib/asterisk/sounds/procall3.wav Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open procall3 (format ulaw): No such file or directory Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec: ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3 -- Executing Queue(SIP/74.63.41.218-b6036ae0, procall|n|||) in new stack -- Started music on hold, class 'default', on SIP/74.63.41.218-b6036ae0 -- Called SIP/101 -- Called SIP/103 -- SIP/103-09142868 is ringing -- SIP/101-090fb6a0 is ringing -- Stopped music on hold on SIP/74.63.41.218-b6036ae0 == Spawn extension (trunkinbound, 651085, 3) exited non-zero on 'SIP/74.63.41.218-b6036ae0' other erro is when i call to my tollfree number is rining 2 extencion the 101 and 103 -- Bayardo Sánchez García Web Developer - Internet Portals - Asterisk Support - Windows Server Support - Proxy Support - Linux Server E-mail: bayardo.sanc...@gmail.com Linux User: #418392 America Central - Managua, NI (505) 2249-2853 - 84886876 IM msn messenger: bjsanch...@hotmail.com Skype: bayardo.sanchez This email is intended solely for the person or organization to which it is addressed. It may contain privileged and confidential information. If you are not the intended recipient, you are prohibited from copying, disclosing or distributing this email or its contents (as it may be unlawful for you to do so) or taking any action in reliance on it. If you have received this email by mistake, please delete it. All e-mail sent to this address will be received by B.S. Solution e-mail system and is subject to archiving and review by someone other than the recipient. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] i have a error in ivr
the audio is in format wav i save in Format PCM attributte 8,000 KHz; 8bit; Mono 7kb/s my extension.conf is the next: exten = 651085,1,Playback(procall3) exten = 651085,n,Playback(procall3) exten = 651085,n,Queue(procall|n|||) exten = 651085,n,Playback(voicemail-invitation) exten = 651085,n,VoiceMail,111 exten = 651085,n,Hangup [procall] exten = s,1,Set(TIMEOUT(digit)=7) ; exten = s,2,Set(TIMEOUT(response)=10) exten = s,3,Set(CHANNEL(language)=en) ; define como idioma predefinido el ingles y usas las voces en este idioma exten = s,4,BackGround(custom/procall3) ; presenta en menu en ingles exten = s,5,WaitExten() ; Espera que el llamante presione una tecla exten = 100,1,Dial(SIP/100,45,r) exten = 101,2,Dial(SIP/101,45,r) exten = 101,3,Dial(SIP/103,45,r) exten = i,1,Playback(invalid) exten = i,2,Playback(goodbye) exten = i,3,hangup exten = t,1,goto(procall,s,1) exten = h,1,Hangup and my queues.conf is: [procall] music=default strategy=ringall timeout=15 retry = 5 monitor-format = wav monitor-join = yes joinempty = yes member = SIP/100 member = SIP/101 member = SIP/103 tnx for u help On Fri, Aug 14, 2009 at 9:06 AM, Danny Nicholas da...@debsinc.com wrote: Playback is expecting a frequency of 8000. use sox to correct. As for 101/103, that is how the dialplan is written, not an error per se. -- *From:* asterisk-users-boun...@lists.digium.com [mailto: asterisk-users-boun...@lists.digium.com] *On Behalf Of *Bayardo Sanchez *Sent:* Friday, August 14, 2009 9:59 AM *To:* Asterisk Users Mailing List - Non-Commercial Discussion *Subject:* [asterisk-users] i have a error in ivr i call to my tollfree number buy my CLI send the next error: Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected freqency 22050 Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open file on /var/lib/asterisk/sounds/procall3.wav Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open procall3 (format ulaw): No such file or directory Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec: ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3 -- Executing Playback(SIP/74.63.41.218-b6036ae0, procall3) in new stack Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected freqency 22050 Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open file on /var/lib/asterisk/sounds/procall3.wav Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open procall3 (format ulaw): No such file or directory Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec: ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3 -- Executing Queue(SIP/74.63.41.218-b6036ae0, procall|n|||) in new stack -- Started music on hold, class 'default', on SIP/74.63.41.218-b6036ae0 -- Called SIP/101 -- Called SIP/103 -- SIP/103-09142868 is ringing -- SIP/101-090fb6a0 is ringing -- Stopped music on hold on SIP/74.63.41.218-b6036ae0 == Spawn extension (trunkinbound, 651085, 3) exited non-zero on 'SIP/74.63.41.218-b6036ae0' other erro is when i call to my tollfree number is rining 2 extencion the 101 and 103 -- Bayardo Sánchez García Web Developer - Internet Portals - Asterisk Support - Windows Server Support - Proxy Support - Linux Server E-mail: bayardo.sanc...@gmail.com Linux User: #418392 America Central - Managua, NI (505) 2249-2853 - 84886876 IM msn messenger: bjsanch...@hotmail.com Skype: bayardo.sanchez This email is intended solely for the person or organization to which it is addressed. It may contain privileged and confidential information. If you are not the intended recipient, you are prohibited from copying, disclosing or distributing this email or its contents (as it may be unlawful for you to do so) or taking any action in reliance on it. If you have received this email by mistake, please delete it. All e-mail sent to this address will be received by B.S. Solution e-mail system and is subject to archiving and review by someone other than the recipient. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Bayardo Sánchez García Web Developer - Internet Portals - Asterisk Support - Windows Server Support - Proxy Support - Linux Server E-mail: bayardo.sanc...@gmail.com Linux User: #418392 America Central - Managua, NI (505) 2249-2853 - 84886876 IM msn messenger: bjsanch...@hotmail.com Skype: bayardo.sanchez This email is intended solely for the person or organization to which it is addressed. It may contain privileged and confidential information. If you
Re: [asterisk-users] i have a error in ivr
Procall3 is /var/lib/asterisk/sounds/procall3.wav? IMO, procall should look like this: [procall] exten = s,1,Set(TIMEOUT(digit)=7) ; exten = s,2,Set(TIMEOUT(response)=10) exten = s,3,Set(CHANNEL(language)=en) ; define como idioma predefinido el ingles y usas las voces en este idioma exten = s,4,BackGround(custom/procall3) ; presenta en menu en ingles exten = s,5,WaitExten() ; Espera que el llamante presione una tecla exten = 100,1,Dial(SIP/100,45,r) exten = 100,2,Dial(SIP/101,45,r) exten = 100,3,Dial(SIP/103,45,r) exten = i,1,Playback(invalid) exten = i,2,Playback(goodbye) exten = i,3,hangup exten = t,1,goto(procall,s,1) exten = h,1,Hangup _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Bayardo Sanchez Sent: Friday, August 14, 2009 10:20 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] i have a error in ivr the audio is in format wav i save in Format PCM attributte 8,000 KHz; 8bit; Mono 7kb/s my extension.conf is the next: exten = 651085,1,Playback(procall3) exten = 651085,n,Playback(procall3) exten = 651085,n,Queue(procall|n|||) exten = 651085,n,Playback(voicemail-invitation) exten = 651085,n,VoiceMail,111 exten = 651085,n,Hangup [procall] exten = s,1,Set(TIMEOUT(digit)=7) ; exten = s,2,Set(TIMEOUT(response)=10) exten = s,3,Set(CHANNEL(language)=en) ; define como idioma predefinido el ingles y usas las voces en este idioma exten = s,4,BackGround(custom/procall3) ; presenta en menu en ingles exten = s,5,WaitExten() ; Espera que el llamante presione una tecla exten = 100,1,Dial(SIP/100,45,r) exten = 101,2,Dial(SIP/101,45,r) exten = 101,3,Dial(SIP/103,45,r) exten = i,1,Playback(invalid) exten = i,2,Playback(goodbye) exten = i,3,hangup exten = t,1,goto(procall,s,1) exten = h,1,Hangup and my queues.conf is: [procall] music=default strategy=ringall timeout=15 retry = 5 monitor-format = wav monitor-join = yes joinempty = yes member = SIP/100 member = SIP/101 member = SIP/103 tnx for u help On Fri, Aug 14, 2009 at 9:06 AM, Danny Nicholas da...@debsinc.com wrote: Playback is expecting a frequency of 8000. use sox to correct. As for 101/103, that is how the dialplan is written, not an error per se. _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Bayardo Sanchez Sent: Friday, August 14, 2009 9:59 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] i have a error in ivr i call to my tollfree number buy my CLI send the next error: Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected freqency 22050 Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open file on /var/lib/asterisk/sounds/procall3.wav Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open procall3 (format ulaw): No such file or directory Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec: ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3 -- Executing Playback(SIP/74.63.41.218-b6036ae0, procall3) in new stack Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected freqency 22050 Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open file on /var/lib/asterisk/sounds/procall3.wav Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open procall3 (format ulaw): No such file or directory Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec: ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3 -- Executing Queue(SIP/74.63.41.218-b6036ae0, procall|n|||) in new stack -- Started music on hold, class 'default', on SIP/74.63.41.218-b6036ae0 -- Called SIP/101 -- Called SIP/103 -- SIP/103-09142868 is ringing -- SIP/101-090fb6a0 is ringing -- Stopped music on hold on SIP/74.63.41.218-b6036ae0 == Spawn extension (trunkinbound, 651085, 3) exited non-zero on 'SIP/74.63.41.218-b6036ae0' other erro is when i call to my tollfree number is rining 2 extencion the 101 and 103 -- Bayardo Sánchez García Web Developer - Internet Portals - Asterisk Support - Windows Server Support - Proxy Support - Linux Server E-mail: bayardo.sanc...@gmail.com Linux User: #418392 America Central - Managua, NI (505) 2249-2853 - 84886876 IM msn messenger: bjsanch...@hotmail.com Skype: bayardo.sanchez This email is intended solely for the person or organization to which it is addressed. It may contain privileged and confidential information. If you are not the intended recipient, you are prohibited from copying, disclosing or distributing this email or its contents (as it may be unlawful for you to do so) or taking any action in reliance on it. If you have received this email by mistake, please delete it. All e-mail sent to this address will be received by B.S. Solution e-mail system and is subject to archiving
Re: [asterisk-users] i have a error in ivr
yes procall3 is in /var/lib/asterisk/sounds/procall3/wav erase these: exten = i,1,Playback(invalid) exten = i,2,Playback(goodbye) exten = i,3,hangup exten = t,1,goto(procall,s,1) exten = h,1,Hangup ? On Fri, Aug 14, 2009 at 9:56 AM, Danny Nicholas da...@debsinc.com wrote: Procall3 is /var/lib/asterisk/sounds/procall3.wav? IMO, procall should look like this: [procall] exten = s,1,Set(TIMEOUT(digit)=7) ; exten = s,2,Set(TIMEOUT(response)=10) exten = s,3,Set(CHANNEL(language)=en) ; define como idioma predefinido el ingles y usas las voces en este idioma exten = s,4,BackGround(custom/procall3) ; presenta en menu en ingles exten = s,5,WaitExten() ; Espera que el llamante presione una tecla exten = 100,1,Dial(SIP/100,45,r) exten = 100,2,Dial(SIP/101,45,r) exten = 100,3,Dial(SIP/103,45,r) exten = i,1,Playback(invalid) exten = i,2,Playback(goodbye) exten = i,3,hangup exten = t,1,goto(procall,s,1) exten = h,1,Hangup -- *From:* asterisk-users-boun...@lists.digium.com [mailto: asterisk-users-boun...@lists.digium.com] *On Behalf Of *Bayardo Sanchez *Sent:* Friday, August 14, 2009 10:20 AM *To:* Asterisk Users Mailing List - Non-Commercial Discussion *Subject:* Re: [asterisk-users] i have a error in ivr the audio is in format wav i save in Format PCM attributte 8,000 KHz; 8bit; Mono 7kb/s my extension.conf is the next: exten = 651085,1,Playback(procall3) exten = 651085,n,Playback(procall3) exten = 651085,n,Queue(procall|n|||) exten = 651085,n,Playback(voicemail-invitation) exten = 651085,n,VoiceMail,111 exten = 651085,n,Hangup [procall] exten = s,1,Set(TIMEOUT(digit)=7) ; exten = s,2,Set(TIMEOUT(response)=10) exten = s,3,Set(CHANNEL(language)=en) ; define como idioma predefinido el ingles y usas las voces en este idioma exten = s,4,BackGround(custom/procall3) ; presenta en menu en ingles exten = s,5,WaitExten() ; Espera que el llamante presione una tecla exten = 100,1,Dial(SIP/100,45,r) exten = 101,2,Dial(SIP/101,45,r) exten = 101,3,Dial(SIP/103,45,r) exten = i,1,Playback(invalid) exten = i,2,Playback(goodbye) exten = i,3,hangup exten = t,1,goto(procall,s,1) exten = h,1,Hangup and my queues.conf is: [procall] music=default strategy=ringall timeout=15 retry = 5 monitor-format = wav monitor-join = yes joinempty = yes member = SIP/100 member = SIP/101 member = SIP/103 tnx for u help On Fri, Aug 14, 2009 at 9:06 AM, Danny Nicholas da...@debsinc.com wrote: Playback is expecting a frequency of 8000. use sox to correct. As for 101/103, that is how the dialplan is written, not an error per se. -- *From:* asterisk-users-boun...@lists.digium.com [mailto: asterisk-users-boun...@lists.digium.com] *On Behalf Of *Bayardo Sanchez *Sent:* Friday, August 14, 2009 9:59 AM *To:* Asterisk Users Mailing List - Non-Commercial Discussion *Subject:* [asterisk-users] i have a error in ivr i call to my tollfree number buy my CLI send the next error: Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected freqency 22050 Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open file on /var/lib/asterisk/sounds/procall3.wav Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open procall3 (format ulaw): No such file or directory Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec: ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3 -- Executing Playback(SIP/74.63.41.218-b6036ae0, procall3) in new stack Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected freqency 22050 Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open file on /var/lib/asterisk/sounds/procall3.wav Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open procall3 (format ulaw): No such file or directory Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec: ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3 -- Executing Queue(SIP/74.63.41.218-b6036ae0, procall|n|||) in new stack -- Started music on hold, class 'default', on SIP/74.63.41.218-b6036ae0 -- Called SIP/101 -- Called SIP/103 -- SIP/103-09142868 is ringing -- SIP/101-090fb6a0 is ringing -- Stopped music on hold on SIP/74.63.41.218-b6036ae0 == Spawn extension (trunkinbound, 651085, 3) exited non-zero on 'SIP/74.63.41.218-b6036ae0' other erro is when i call to my tollfree number is rining 2 extencion the 101 and 103 -- Bayardo Sánchez García Web Developer - Internet Portals - Asterisk Support - Windows Server Support - Proxy Support - Linux Server E-mail: bayardo.sanc...@gmail.com Linux User: #418392 America Central - Managua, NI (505) 2249-2853 - 84886876 IM msn messenger: bjsanch...@hotmail.com Skype: bayardo.sanchez This email is intended solely for the person or organization to which
Re: [asterisk-users] i have a error in ivr
No. dont erase them. You need to move procall3.wav to /var/lib/asterisk/sounds/custom/procall3.wav. The nickel tour of procall [procall] exten = s,1,Set(TIMEOUT(digit)=7) ; Set timeout for digits in background (4) exten = s,2,Set(TIMEOUT(response)=10) Set timeout for response in bg (4) exten = s,3,Set(CHANNEL(language)=en) ; define como idioma predefinido el ingles y usas las voces en este idioma Select English for bg(4) exten = s,4,BackGround(custom/procall3) ; presenta en menu en ingles Play /var/lib/asterisk/sounds/custom/procall (will try gsm, then wav, etc.) exten = s,5,WaitExten() ; Espera que el llamante presione una tecla Wait for user to enter DTMF exten = 100,1,Dial(SIP/100,45,r) Dial 100 for 45 seconds if user dialed 100 exten = 100,2,Dial(SIP/101,45,r) Dial 100 for 45 seconds if user dialed 100 and 100 did not answer exten = 100,3,Dial(SIP/103,45,r) Dial 100 for 45 seconds if user dialed 100 and 101 did not answer exten = i,1,Playback(invalid) play /var/lib/asterisk/sounds/invalid because user did not press valid DTMF exten = i,2,Playback(goodbye) play /var/lib/asterisk/sounds/goodbye because user did not press valid DTMF exten = i,3,hangup hangup because user did not press valid DTMF exten = t,1,goto(procall,s,1) start procall over because we timed out on DTMF accept exten = h,1,Hangup stop the call, user hung up _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Bayardo Sanchez Sent: Friday, August 14, 2009 11:13 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] i have a error in ivr yes procall3 is in /var/lib/asterisk/sounds/procall3/wav erase these: exten = i,1,Playback(invalid) exten = i,2,Playback(goodbye) exten = i,3,hangup exten = t,1,goto(procall,s,1) exten = h,1,Hangup ? On Fri, Aug 14, 2009 at 9:56 AM, Danny Nicholas da...@debsinc.com wrote: Procall3 is /var/lib/asterisk/sounds/procall3.wav? IMO, procall should look like this: [procall] exten = s,1,Set(TIMEOUT(digit)=7) ; exten = s,2,Set(TIMEOUT(response)=10) exten = s,3,Set(CHANNEL(language)=en) ; define como idioma predefinido el ingles y usas las voces en este idioma exten = s,4,BackGround(custom/procall3) ; presenta en menu en ingles exten = s,5,WaitExten() ; Espera que el llamante presione una tecla exten = 100,1,Dial(SIP/100,45,r) exten = 100,2,Dial(SIP/101,45,r) exten = 100,3,Dial(SIP/103,45,r) exten = i,1,Playback(invalid) exten = i,2,Playback(goodbye) exten = i,3,hangup exten = t,1,goto(procall,s,1) exten = h,1,Hangup _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Bayardo Sanchez Sent: Friday, August 14, 2009 10:20 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] i have a error in ivr the audio is in format wav i save in Format PCM attributte 8,000 KHz; 8bit; Mono 7kb/s my extension.conf is the next: exten = 651085,1,Playback(procall3) exten = 651085,n,Playback(procall3) exten = 651085,n,Queue(procall|n|||) exten = 651085,n,Playback(voicemail-invitation) exten = 651085,n,VoiceMail,111 exten = 651085,n,Hangup [procall] exten = s,1,Set(TIMEOUT(digit)=7) ; exten = s,2,Set(TIMEOUT(response)=10) exten = s,3,Set(CHANNEL(language)=en) ; define como idioma predefinido el ingles y usas las voces en este idioma exten = s,4,BackGround(custom/procall3) ; presenta en menu en ingles exten = s,5,WaitExten() ; Espera que el llamante presione una tecla exten = 100,1,Dial(SIP/100,45,r) exten = 101,2,Dial(SIP/101,45,r) exten = 101,3,Dial(SIP/103,45,r) exten = i,1,Playback(invalid) exten = i,2,Playback(goodbye) exten = i,3,hangup exten = t,1,goto(procall,s,1) exten = h,1,Hangup and my queues.conf is: [procall] music=default strategy=ringall timeout=15 retry = 5 monitor-format = wav monitor-join = yes joinempty = yes member = SIP/100 member = SIP/101 member = SIP/103 tnx for u help On Fri, Aug 14, 2009 at 9:06 AM, Danny Nicholas da...@debsinc.com wrote: Playback is expecting a frequency of 8000. use sox to correct. As for 101/103, that is how the dialplan is written, not an error per se. _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Bayardo Sanchez Sent: Friday, August 14, 2009 9:59 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] i have a error in ivr i call to my tollfree number buy my CLI send the next error: Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected freqency 22050 Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open file on /var/lib/asterisk/sounds/procall3.wav Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open procall3 (format ulaw): No such file or directory Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec