[asterisk-users] i have a error in ivr

2009-08-14 Thread Bayardo Sanchez
i call to my tollfree number buy my CLI send the next error:

Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected
freqency 22050
Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open
file on /var/lib/asterisk/sounds/procall3.wav
Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open
procall3 (format ulaw): No such file or directory
Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec:
ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3
-- Executing Playback(SIP/74.63.41.218-b6036ae0, procall3) in new
stack
Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected
freqency 22050
Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open
file on /var/lib/asterisk/sounds/procall3.wav
Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open
procall3 (format ulaw): No such file or directory
Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec:
ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3
-- Executing Queue(SIP/74.63.41.218-b6036ae0, procall|n|||) in new
stack
-- Started music on hold, class 'default', on SIP/74.63.41.218-b6036ae0
-- Called SIP/101
-- Called SIP/103
-- SIP/103-09142868 is ringing
-- SIP/101-090fb6a0 is ringing
-- Stopped music on hold on SIP/74.63.41.218-b6036ae0
  == Spawn extension (trunkinbound, 651085, 3) exited non-zero on
'SIP/74.63.41.218-b6036ae0'

other erro is when i call to my tollfree number is rining 2 extencion the
101 and 103

-- 
Bayardo Sánchez García
Web Developer - Internet Portals - Asterisk Support - Windows Server Support
- Proxy Support - Linux Server
E-mail: bayardo.sanc...@gmail.com
Linux User: #418392
America Central - Managua, NI (505) 2249-2853 -  84886876
IM msn messenger: bjsanch...@hotmail.com
Skype: bayardo.sanchez
This email is intended solely for the person or organization to which it is
addressed. It may contain privileged and confidential information. If you
are not the intended recipient, you are prohibited from copying, disclosing
or distributing this email or its contents (as it may be unlawful for you to
do so) or taking any action in reliance on it. If you have received this
email by mistake, please delete it. All e-mail sent to this address will be
received by B.S. Solution e-mail system and is subject to archiving and
review by someone other than the recipient.
___
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Register Now: http://www.astricon.net

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Re: [asterisk-users] i have a error in ivr

2009-08-14 Thread Danny Nicholas
Playback is expecting a frequency of 8000.  use sox to correct.  As for
101/103, that is how the dialplan is written, not an error per se.

 

  _  

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Bayardo
Sanchez
Sent: Friday, August 14, 2009 9:59 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] i have a error in ivr

 

i call to my tollfree number buy my CLI send the next error: 

Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected
freqency 22050
Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open
file on /var/lib/asterisk/sounds/procall3.wav
Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open
procall3 (format ulaw): No such file or directory
Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec:
ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3
-- Executing Playback(SIP/74.63.41.218-b6036ae0, procall3) in new
stack
Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected
freqency 22050
Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open
file on /var/lib/asterisk/sounds/procall3.wav
Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open
procall3 (format ulaw): No such file or directory
Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec:
ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3
-- Executing Queue(SIP/74.63.41.218-b6036ae0, procall|n|||) in new
stack
-- Started music on hold, class 'default', on SIP/74.63.41.218-b6036ae0
-- Called SIP/101
-- Called SIP/103
-- SIP/103-09142868 is ringing
-- SIP/101-090fb6a0 is ringing
-- Stopped music on hold on SIP/74.63.41.218-b6036ae0
  == Spawn extension (trunkinbound, 651085, 3) exited non-zero on
'SIP/74.63.41.218-b6036ae0'

other erro is when i call to my tollfree number is rining 2 extencion the
101 and 103

-- 
Bayardo Sánchez García
Web Developer - Internet Portals - Asterisk Support - Windows Server Support
- Proxy Support - Linux Server
E-mail: bayardo.sanc...@gmail.com
Linux User: #418392
America Central - Managua, NI (505) 2249-2853 -  84886876  
IM msn messenger: bjsanch...@hotmail.com
Skype: bayardo.sanchez
This email is intended solely for the person or organization to which it is
addressed. It may contain privileged and confidential information. If you
are not the intended recipient, you are prohibited from copying, disclosing
or distributing this email or its contents (as it may be unlawful for you to
do so) or taking any action in reliance on it. If you have received this
email by mistake, please delete it. All e-mail sent to this address will be
received by B.S. Solution e-mail system and is subject to archiving and
review by someone other than the recipient.

___
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

AstriCon 2009 - October 13 - 15 Phoenix, Arizona
Register Now: http://www.astricon.net

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users

Re: [asterisk-users] i have a error in ivr

2009-08-14 Thread Bayardo Sanchez
the audio is in format wav i save in Format PCM attributte 8,000 KHz; 8bit;
Mono 7kb/s

my extension.conf is the next:

exten = 651085,1,Playback(procall3)
exten = 651085,n,Playback(procall3)
exten = 651085,n,Queue(procall|n|||)
exten = 651085,n,Playback(voicemail-invitation)
exten = 651085,n,VoiceMail,111
exten = 651085,n,Hangup

[procall]
exten = s,1,Set(TIMEOUT(digit)=7) ;
exten = s,2,Set(TIMEOUT(response)=10)
exten = s,3,Set(CHANNEL(language)=en) ; define como idioma predefinido el
ingles y usas las voces en este idioma
exten = s,4,BackGround(custom/procall3) ; presenta en menu en ingles
exten = s,5,WaitExten() ; Espera que el llamante presione una tecla
exten = 100,1,Dial(SIP/100,45,r)
exten = 101,2,Dial(SIP/101,45,r)
exten = 101,3,Dial(SIP/103,45,r)
exten = i,1,Playback(invalid)
exten = i,2,Playback(goodbye)
exten = i,3,hangup
exten = t,1,goto(procall,s,1)
exten = h,1,Hangup


and my queues.conf is:

[procall]
music=default
strategy=ringall
timeout=15
retry = 5
monitor-format = wav
monitor-join = yes
joinempty = yes
member = SIP/100
member = SIP/101
member = SIP/103


tnx for u help

On Fri, Aug 14, 2009 at 9:06 AM, Danny Nicholas da...@debsinc.com wrote:

  Playback is expecting a frequency of 8000.  use sox to correct.  As for
 101/103, that is how the dialplan is written, not an error per se.


  --

 *From:* asterisk-users-boun...@lists.digium.com [mailto:
 asterisk-users-boun...@lists.digium.com] *On Behalf Of *Bayardo Sanchez
 *Sent:* Friday, August 14, 2009 9:59 AM
 *To:* Asterisk Users Mailing List - Non-Commercial Discussion
 *Subject:* [asterisk-users] i have a error in ivr



 i call to my tollfree number buy my CLI send the next error:

 Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected
 freqency 22050
 Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open
 file on /var/lib/asterisk/sounds/procall3.wav
 Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open
 procall3 (format ulaw): No such file or directory
 Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec:
 ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3
 -- Executing Playback(SIP/74.63.41.218-b6036ae0, procall3) in new
 stack
 Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected
 freqency 22050
 Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open
 file on /var/lib/asterisk/sounds/procall3.wav
 Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open
 procall3 (format ulaw): No such file or directory
 Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec:
 ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3
 -- Executing Queue(SIP/74.63.41.218-b6036ae0, procall|n|||) in new
 stack
 -- Started music on hold, class 'default', on SIP/74.63.41.218-b6036ae0
 -- Called SIP/101
 -- Called SIP/103
 -- SIP/103-09142868 is ringing
 -- SIP/101-090fb6a0 is ringing
 -- Stopped music on hold on SIP/74.63.41.218-b6036ae0
   == Spawn extension (trunkinbound, 651085, 3) exited non-zero on
 'SIP/74.63.41.218-b6036ae0'

 other erro is when i call to my tollfree number is rining 2 extencion the
 101 and 103

 --
 Bayardo Sánchez García
 Web Developer - Internet Portals - Asterisk Support - Windows Server
 Support - Proxy Support - Linux Server
 E-mail: bayardo.sanc...@gmail.com
 Linux User: #418392
 America Central - Managua, NI (505) 2249-2853 -  84886876
 IM msn messenger: bjsanch...@hotmail.com
 Skype: bayardo.sanchez
 This email is intended solely for the person or organization to which it is
 addressed. It may contain privileged and confidential information. If you
 are not the intended recipient, you are prohibited from copying, disclosing
 or distributing this email or its contents (as it may be unlawful for you to
 do so) or taking any action in reliance on it. If you have received this
 email by mistake, please delete it. All e-mail sent to this address will be
 received by B.S. Solution e-mail system and is subject to archiving and
 review by someone other than the recipient.

 ___
 -- Bandwidth and Colocation Provided by http://www.api-digital.com --

 AstriCon 2009 - October 13 - 15 Phoenix, Arizona
 Register Now: http://www.astricon.net

 asterisk-users mailing list
 To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users




-- 
Bayardo Sánchez García
Web Developer - Internet Portals - Asterisk Support - Windows Server Support
- Proxy Support - Linux Server
E-mail: bayardo.sanc...@gmail.com
Linux User: #418392
America Central - Managua, NI (505) 2249-2853 -  84886876
IM msn messenger: bjsanch...@hotmail.com
Skype: bayardo.sanchez
This email is intended solely for the person or organization to which it is
addressed. It may contain privileged and confidential information. If you

Re: [asterisk-users] i have a error in ivr

2009-08-14 Thread Danny Nicholas
Procall3 is /var/lib/asterisk/sounds/procall3.wav?

 

IMO, procall should look like this:

[procall]
exten = s,1,Set(TIMEOUT(digit)=7) ;
exten = s,2,Set(TIMEOUT(response)=10)
exten = s,3,Set(CHANNEL(language)=en) ; define como idioma predefinido el
ingles y usas las voces en este idioma
exten = s,4,BackGround(custom/procall3) ; presenta en menu en ingles
exten = s,5,WaitExten() ; Espera que el llamante presione una tecla
exten = 100,1,Dial(SIP/100,45,r)
exten = 100,2,Dial(SIP/101,45,r)
exten = 100,3,Dial(SIP/103,45,r)
exten = i,1,Playback(invalid)
exten = i,2,Playback(goodbye)
exten = i,3,hangup
exten = t,1,goto(procall,s,1)
exten = h,1,Hangup

 

  _  

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Bayardo
Sanchez
Sent: Friday, August 14, 2009 10:20 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] i have a error in ivr

 

the audio is in format wav i save in Format PCM attributte 8,000 KHz; 8bit;
Mono 7kb/s

my extension.conf is the next:

exten = 651085,1,Playback(procall3)
exten = 651085,n,Playback(procall3)
exten = 651085,n,Queue(procall|n|||)
exten = 651085,n,Playback(voicemail-invitation)
exten = 651085,n,VoiceMail,111
exten = 651085,n,Hangup

[procall]
exten = s,1,Set(TIMEOUT(digit)=7) ;
exten = s,2,Set(TIMEOUT(response)=10)
exten = s,3,Set(CHANNEL(language)=en) ; define como idioma predefinido el
ingles y usas las voces en este idioma
exten = s,4,BackGround(custom/procall3) ; presenta en menu en ingles
exten = s,5,WaitExten() ; Espera que el llamante presione una tecla
exten = 100,1,Dial(SIP/100,45,r)
exten = 101,2,Dial(SIP/101,45,r)
exten = 101,3,Dial(SIP/103,45,r)
exten = i,1,Playback(invalid)
exten = i,2,Playback(goodbye)
exten = i,3,hangup
exten = t,1,goto(procall,s,1)
exten = h,1,Hangup


and my queues.conf is:

[procall]
music=default
strategy=ringall
timeout=15
retry = 5
monitor-format = wav
monitor-join = yes
joinempty = yes
member = SIP/100
member = SIP/101
member = SIP/103


tnx for u help

On Fri, Aug 14, 2009 at 9:06 AM, Danny Nicholas da...@debsinc.com wrote:

Playback is expecting a frequency of 8000.  use sox to correct.  As for
101/103, that is how the dialplan is written, not an error per se.

 

  _  

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Bayardo
Sanchez
Sent: Friday, August 14, 2009 9:59 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] i have a error in ivr

 

i call to my tollfree number buy my CLI send the next error: 

Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected
freqency 22050
Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open
file on /var/lib/asterisk/sounds/procall3.wav
Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open
procall3 (format ulaw): No such file or directory
Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec:
ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3
-- Executing Playback(SIP/74.63.41.218-b6036ae0, procall3) in new
stack
Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected
freqency 22050
Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open
file on /var/lib/asterisk/sounds/procall3.wav
Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open
procall3 (format ulaw): No such file or directory
Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec:
ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3
-- Executing Queue(SIP/74.63.41.218-b6036ae0, procall|n|||) in new
stack
-- Started music on hold, class 'default', on SIP/74.63.41.218-b6036ae0
-- Called SIP/101
-- Called SIP/103
-- SIP/103-09142868 is ringing
-- SIP/101-090fb6a0 is ringing
-- Stopped music on hold on SIP/74.63.41.218-b6036ae0
  == Spawn extension (trunkinbound, 651085, 3) exited non-zero on
'SIP/74.63.41.218-b6036ae0'

other erro is when i call to my tollfree number is rining 2 extencion the
101 and 103

-- 
Bayardo Sánchez García
Web Developer - Internet Portals - Asterisk Support - Windows Server Support
- Proxy Support - Linux Server
E-mail: bayardo.sanc...@gmail.com
Linux User: #418392
America Central - Managua, NI (505) 2249-2853 -  84886876  
IM msn messenger: bjsanch...@hotmail.com
Skype: bayardo.sanchez
This email is intended solely for the person or organization to which it is
addressed. It may contain privileged and confidential information. If you
are not the intended recipient, you are prohibited from copying, disclosing
or distributing this email or its contents (as it may be unlawful for you to
do so) or taking any action in reliance on it. If you have received this
email by mistake, please delete it. All e-mail sent to this address will be
received by B.S. Solution e-mail system and is subject to archiving

Re: [asterisk-users] i have a error in ivr

2009-08-14 Thread Bayardo Sanchez
yes procall3 is in /var/lib/asterisk/sounds/procall3/wav

erase these:

exten = i,1,Playback(invalid)
exten = i,2,Playback(goodbye)
exten = i,3,hangup
exten = t,1,goto(procall,s,1)
exten = h,1,Hangup

?

On Fri, Aug 14, 2009 at 9:56 AM, Danny Nicholas da...@debsinc.com wrote:

  Procall3 is /var/lib/asterisk/sounds/procall3.wav?



 IMO, procall should look like this:

 [procall]
 exten = s,1,Set(TIMEOUT(digit)=7) ;
 exten = s,2,Set(TIMEOUT(response)=10)
 exten = s,3,Set(CHANNEL(language)=en) ; define como idioma predefinido el
 ingles y usas las voces en este idioma
 exten = s,4,BackGround(custom/procall3) ; presenta en menu en ingles
 exten = s,5,WaitExten() ; Espera que el llamante presione una tecla
 exten = 100,1,Dial(SIP/100,45,r)
 exten = 100,2,Dial(SIP/101,45,r)
 exten = 100,3,Dial(SIP/103,45,r)
 exten = i,1,Playback(invalid)
 exten = i,2,Playback(goodbye)
 exten = i,3,hangup
 exten = t,1,goto(procall,s,1)
 exten = h,1,Hangup


  --

 *From:* asterisk-users-boun...@lists.digium.com [mailto:
 asterisk-users-boun...@lists.digium.com] *On Behalf Of *Bayardo Sanchez
 *Sent:* Friday, August 14, 2009 10:20 AM
 *To:* Asterisk Users Mailing List - Non-Commercial Discussion
 *Subject:* Re: [asterisk-users] i have a error in ivr



 the audio is in format wav i save in Format PCM attributte 8,000 KHz; 8bit;
 Mono 7kb/s

 my extension.conf is the next:

 exten = 651085,1,Playback(procall3)
 exten = 651085,n,Playback(procall3)
 exten = 651085,n,Queue(procall|n|||)
 exten = 651085,n,Playback(voicemail-invitation)
 exten = 651085,n,VoiceMail,111
 exten = 651085,n,Hangup

 [procall]
 exten = s,1,Set(TIMEOUT(digit)=7) ;
 exten = s,2,Set(TIMEOUT(response)=10)
 exten = s,3,Set(CHANNEL(language)=en) ; define como idioma predefinido el
 ingles y usas las voces en este idioma
 exten = s,4,BackGround(custom/procall3) ; presenta en menu en ingles
 exten = s,5,WaitExten() ; Espera que el llamante presione una tecla
 exten = 100,1,Dial(SIP/100,45,r)
 exten = 101,2,Dial(SIP/101,45,r)
 exten = 101,3,Dial(SIP/103,45,r)
 exten = i,1,Playback(invalid)
 exten = i,2,Playback(goodbye)
 exten = i,3,hangup
 exten = t,1,goto(procall,s,1)
 exten = h,1,Hangup


 and my queues.conf is:

 [procall]
 music=default
 strategy=ringall
 timeout=15
 retry = 5
 monitor-format = wav
 monitor-join = yes
 joinempty = yes
 member = SIP/100
 member = SIP/101
 member = SIP/103


 tnx for u help

 On Fri, Aug 14, 2009 at 9:06 AM, Danny Nicholas da...@debsinc.com wrote:

 Playback is expecting a frequency of 8000.  use sox to correct.  As for
 101/103, that is how the dialplan is written, not an error per se.


  --

 *From:* asterisk-users-boun...@lists.digium.com [mailto:
 asterisk-users-boun...@lists.digium.com] *On Behalf Of *Bayardo Sanchez
 *Sent:* Friday, August 14, 2009 9:59 AM
 *To:* Asterisk Users Mailing List - Non-Commercial Discussion
 *Subject:* [asterisk-users] i have a error in ivr



 i call to my tollfree number buy my CLI send the next error:

 Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected
 freqency 22050
 Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open
 file on /var/lib/asterisk/sounds/procall3.wav
 Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open
 procall3 (format ulaw): No such file or directory
 Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec:
 ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3
 -- Executing Playback(SIP/74.63.41.218-b6036ae0, procall3) in new
 stack
 Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected
 freqency 22050
 Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open
 file on /var/lib/asterisk/sounds/procall3.wav
 Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open
 procall3 (format ulaw): No such file or directory
 Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec:
 ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3
 -- Executing Queue(SIP/74.63.41.218-b6036ae0, procall|n|||) in new
 stack
 -- Started music on hold, class 'default', on SIP/74.63.41.218-b6036ae0
 -- Called SIP/101
 -- Called SIP/103
 -- SIP/103-09142868 is ringing
 -- SIP/101-090fb6a0 is ringing
 -- Stopped music on hold on SIP/74.63.41.218-b6036ae0
   == Spawn extension (trunkinbound, 651085, 3) exited non-zero on
 'SIP/74.63.41.218-b6036ae0'

 other erro is when i call to my tollfree number is rining 2 extencion the
 101 and 103

 --
 Bayardo Sánchez García
 Web Developer - Internet Portals - Asterisk Support - Windows Server
 Support - Proxy Support - Linux Server
 E-mail: bayardo.sanc...@gmail.com
 Linux User: #418392
 America Central - Managua, NI (505) 2249-2853 -  84886876
 IM msn messenger: bjsanch...@hotmail.com
 Skype: bayardo.sanchez
 This email is intended solely for the person or organization to which

Re: [asterisk-users] i have a error in ivr

2009-08-14 Thread Danny Nicholas
No. don’t erase them.  You need to move procall3.wav to
/var/lib/asterisk/sounds/custom/procall3.wav.  The nickel tour of procall

 

[procall]
exten = s,1,Set(TIMEOUT(digit)=7) ;

Set timeout for digits in background (4)
exten = s,2,Set(TIMEOUT(response)=10)

Set timeout for response in bg (4)
exten = s,3,Set(CHANNEL(language)=en) ; define como idioma predefinido el
ingles y usas las voces en este idioma

Select English for bg(4)
exten = s,4,BackGround(custom/procall3) ; presenta en menu en ingles

Play /var/lib/asterisk/sounds/custom/procall (will try gsm, then wav, etc.)
exten = s,5,WaitExten() ; Espera que el llamante presione una tecla

Wait for user to enter DTMF
exten = 100,1,Dial(SIP/100,45,r)

Dial 100 for 45 seconds if user dialed 100

exten = 100,2,Dial(SIP/101,45,r)

Dial 100 for 45 seconds if user dialed 100 and 100 did not answer

exten = 100,3,Dial(SIP/103,45,r)

Dial 100 for 45 seconds if user dialed 100 and 101 did not answer

exten = i,1,Playback(invalid)

play /var/lib/asterisk/sounds/invalid because user did not press valid DTMF
exten = i,2,Playback(goodbye)
play /var/lib/asterisk/sounds/goodbye because user did not press valid DTMF
exten = i,3,hangup
hangup because user did not press valid DTMF
exten = t,1,goto(procall,s,1)
start procall over because we timed out on DTMF accept

exten = h,1,Hangup

stop the call, user hung up

 

  _  

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Bayardo
Sanchez
Sent: Friday, August 14, 2009 11:13 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] i have a error in ivr

 

yes procall3 is in /var/lib/asterisk/sounds/procall3/wav

erase these:

exten = i,1,Playback(invalid)
exten = i,2,Playback(goodbye)
exten = i,3,hangup
exten = t,1,goto(procall,s,1)
exten = h,1,Hangup

?

On Fri, Aug 14, 2009 at 9:56 AM, Danny Nicholas da...@debsinc.com wrote:

Procall3 is /var/lib/asterisk/sounds/procall3.wav?

 

IMO, procall should look like this:

[procall]
exten = s,1,Set(TIMEOUT(digit)=7) ;
exten = s,2,Set(TIMEOUT(response)=10)
exten = s,3,Set(CHANNEL(language)=en) ; define como idioma predefinido el
ingles y usas las voces en este idioma
exten = s,4,BackGround(custom/procall3) ; presenta en menu en ingles
exten = s,5,WaitExten() ; Espera que el llamante presione una tecla
exten = 100,1,Dial(SIP/100,45,r)

exten = 100,2,Dial(SIP/101,45,r)
exten = 100,3,Dial(SIP/103,45,r)


exten = i,1,Playback(invalid)
exten = i,2,Playback(goodbye)
exten = i,3,hangup
exten = t,1,goto(procall,s,1)
exten = h,1,Hangup

 

  _  

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Bayardo
Sanchez
Sent: Friday, August 14, 2009 10:20 AM


To: Asterisk Users Mailing List - Non-Commercial Discussion

Subject: Re: [asterisk-users] i have a error in ivr

 

the audio is in format wav i save in Format PCM attributte 8,000 KHz; 8bit;
Mono 7kb/s

my extension.conf is the next:

exten = 651085,1,Playback(procall3)
exten = 651085,n,Playback(procall3)
exten = 651085,n,Queue(procall|n|||)
exten = 651085,n,Playback(voicemail-invitation)
exten = 651085,n,VoiceMail,111
exten = 651085,n,Hangup

[procall]
exten = s,1,Set(TIMEOUT(digit)=7) ;
exten = s,2,Set(TIMEOUT(response)=10)
exten = s,3,Set(CHANNEL(language)=en) ; define como idioma predefinido el
ingles y usas las voces en este idioma
exten = s,4,BackGround(custom/procall3) ; presenta en menu en ingles
exten = s,5,WaitExten() ; Espera que el llamante presione una tecla
exten = 100,1,Dial(SIP/100,45,r)
exten = 101,2,Dial(SIP/101,45,r)
exten = 101,3,Dial(SIP/103,45,r)
exten = i,1,Playback(invalid)
exten = i,2,Playback(goodbye)
exten = i,3,hangup
exten = t,1,goto(procall,s,1)
exten = h,1,Hangup


and my queues.conf is:

[procall]
music=default
strategy=ringall
timeout=15
retry = 5
monitor-format = wav
monitor-join = yes
joinempty = yes
member = SIP/100
member = SIP/101
member = SIP/103


tnx for u help

On Fri, Aug 14, 2009 at 9:06 AM, Danny Nicholas da...@debsinc.com wrote:

Playback is expecting a frequency of 8000.  use sox to correct.  As for
101/103, that is how the dialplan is written, not an error per se.

 

  _  

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Bayardo
Sanchez
Sent: Friday, August 14, 2009 9:59 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] i have a error in ivr

 

i call to my tollfree number buy my CLI send the next error: 

Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected
freqency 22050
Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open
file on /var/lib/asterisk/sounds/procall3.wav
Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open
procall3 (format ulaw): No such file or directory
Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec