Re: [asterisk-users] multiple provider for incoming
Greg, At some point you need to consider how much is too much... I agree. Up until a few days ago, we thought (and were told by our major provider) that their network is extremely reliable. Over the weekend all the T1s to our stores were down. Our bonded T1s were supposed to be redundant - they went down together. That was fixed after many hours, and the next day they had an unrelated major outage which took out all our DIDs (T1s were up, but no calls coming thru from the provider). We are in the process of getting fiber from another provider like you for at least some critical locations - that will alleviate the connectivity issues, but our biggest concern is the DIDs now. Matt Date: Tue, 30 Apr 2013 23:33:22 -0500 From: gmals...@coastalacq.com To: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] multiple provider for incoming Matt, At some point you need to consider how much is too much... I run a call center with more then 125 commissioned phone sales reps and more than 60 customer service reps. We run dual servers, fiber from one provider and 6 bonded T1's from another provider. We purchase our so trunks from a wholesale company who is a major provider to resellers. Being so, their network is extremely reliable. However, late last week an upstream/downstream provider had am outage which affected some of our DIDs but not others. Your assumption that porting a number from one provider to another is correct. If I remember correctly it's an FCC mandate that a number cannot be ported within 30 days of a previous port. Greg Matt Hamilton mistral9...@hotmail.com wrote: Don, Inbound reliability is very important. We don't use toll-free numbers, but we will look into that. I thought porting numbers - not sure about toll-free though - from one provider to the other took days (not technically, but paperwork, etc.) Thanks, Matt From: d...@donkelly.biz To: asterisk-users@lists.digium.com Date: Tue, 30 Apr 2013 22:38:44 -0500 Subject: Re: [asterisk-users] multiple provider for incoming If inbound reliability is important, you may be able to accomplish what you want with redundant servers, multiple sip providers and toll-free numbers that can be readily switched between the sip providers.--Don From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Matt Hamilton Sent: Tuesday, April 30, 2013 10:25 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] multiple provider for incoming The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. Forwarding to another DID will/should work for us assuming they are going to be able to do that during a failure on their side. During a recent outage (I think they had some major issues at one of their switches), they were not able to send the calls to our box which was online. Thanks, Matt Date: Tue, 30 Apr 2013 20:38:19 -0500 From: wcse...@selbytech.com To: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] multiple provider for incomingOn Tue, Apr 30, 2013 at 7:50 PM, David Wessell da...@ringfree.biz wrote:Hi Matt, You can't have multiple providers for inbound traffic. You can have multiple providers for outbound traffic though. ThanksDavid David, I'm not sure where you got this information, but it's not accurate. I've had multiple inbound and outbound SIP providers for years going to a single box. You just get a separate DID from each provider. Matt, The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. -- Thanks, --Warren Selby, dCAP http://www.SelbyTech.com -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api
Re: [asterisk-users] multiple provider for incoming
The first issue (local loops down) would likely allow your provider to forward your numbers to a different number.The second issue may nor may not have allowed that. I work for a smaller provider.If the connection to our wholesale upstreams is down we are screwed. This is VERY rare. If the local loop to the customer is down we can manually or automatically forward calls to an off-net number. This happens all the time because the local telco refuses to maintain their copper infrastructure. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Matt Hamilton Sent: Wednesday, May 01, 2013 10:30 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] multiple provider for incoming Greg, At some point you need to consider how much is too much... I agree. Up until a few days ago, we thought (and were told by our major provider) that their network is extremely reliable. Over the weekend all the T1s to our stores were down. Our bonded T1s were supposed to be redundant - they went down together. That was fixed after many hours, and the next day they had an unrelated major outage which took out all our DIDs (T1s were up, but no calls coming thru from the provider). We are in the process of getting fiber from another provider like you for at least some critical locations - that will alleviate the connectivity issues, but our biggest concern is the DIDs now. Matt Date: Tue, 30 Apr 2013 23:33:22 -0500 From: gmals...@coastalacq.com To: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] multiple provider for incoming Matt, At some point you need to consider how much is too much... I run a call center with more then 125 commissioned phone sales reps and more than 60 customer service reps. We run dual servers, fiber from one provider and 6 bonded T1's from another provider. We purchase our so trunks from a wholesale company who is a major provider to resellers. Being so, their network is extremely reliable. However, late last week an upstream/downstream provider had am outage which affected some of our DIDs but not others. Your assumption that porting a number from one provider to another is correct. If I remember correctly it's an FCC mandate that a number cannot be ported within 30 days of a previous port. Greg Matt Hamilton mistral9...@hotmail.com wrote: Don, Inbound reliability is very important. We don't use toll-free numbers, but we will look into that. I thought porting numbers - not sure about toll-free though - from one provider to the other took days (not technically, but paperwork, etc.) Thanks, Matt From: d...@donkelly.biz To: asterisk-users@lists.digium.com Date: Tue, 30 Apr 2013 22:38:44 -0500 Subject: Re: [asterisk-users] multiple provider for incoming If inbound reliability is important, you may be able to accomplish what you want with redundant servers, multiple sip providers and toll-free numbers that can be readily switched between the sip providers.--Don From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Matt Hamilton Sent: Tuesday, April 30, 2013 10:25 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] multiple provider for incoming The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. Forwarding to another DID will/should work for us assuming they are going to be able to do that during a failure on their side. During a recent outage (I think they had some major issues at one of their switches), they were not able to send the calls to our box which was online. Thanks, Matt Date: Tue, 30 Apr 2013 20:38:19 -0500 From: wcse...@selbytech.com To: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] multiple provider for incomingOn Tue, Apr 30, 2013 at 7:50 PM, David Wessell da...@ringfree.biz wrote:Hi Matt, You can't have multiple providers for inbound traffic. You can have multiple providers for outbound traffic though. ThanksDavid David, I'm not sure where you got this information, but it's not accurate. I've had multiple inbound and outbound SIP providers for years going to a single box. You just get a separate DID from each provider. Matt, The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. -- Thanks, --Warren Selby, dCAP http://www.SelbyTech.com -- _ -- Bandwidth and Colocation Provided
[asterisk-users] multiple provider for incoming
We have couple of stores with published phone numbers. We are currently using a telecom company that hosts those numbers and provides us with SIP trunking. Recently we experienced couple of outages with this company, so we are looking into getting a backup provider just in case. As far as I know it's straight forward to setup multiple providers in Asterisk, but I'm not quite sure how the incoming calls will work as far as the phone nos. Do we need to have the first provider temporarily forward the calls to the second provider's DIDs? What if first provider goes down completely? This is not really an Asterisk question, but any help is appreciated. Thanks, Matt -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] multiple provider for incoming
Hi Matt, You can't have multiple providers for inbound traffic. You can have multiple providers for outbound traffic though. Thanks David From: Matt Hamilton mistral9...@hotmail.commailto:mistral9...@hotmail.com Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.commailto:asterisk-users@lists.digium.com Date: Tuesday, April 30, 2013 8:19 PM To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.commailto:asterisk-users@lists.digium.com Subject: [asterisk-users] multiple provider for incoming We have couple of stores with published phone numbers. We are currently using a telecom company that hosts those numbers and provides us with SIP trunking. Recently we experienced couple of outages with this company, so we are looking into getting a backup provider just in case. As far as I know it's straight forward to setup multiple providers in Asterisk, but I'm not quite sure how the incoming calls will work as far as the phone nos. Do we need to have the first provider temporarily forward the calls to the second provider's DIDs? What if first provider goes down completely? This is not really an Asterisk question, but any help is appreciated. Thanks, Matt -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] multiple provider for incoming
On Tue, Apr 30, 2013 at 7:50 PM, David Wessell da...@ringfree.biz wrote: Hi Matt, You can't have multiple providers for inbound traffic. You can have multiple providers for outbound traffic though. Thanks David David, I'm not sure where you got this information, but it's not accurate. I've had multiple inbound and outbound SIP providers for years going to a single box. You just get a separate DID from each provider. Matt, The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. -- Thanks, --Warren Selby, dCAP http://www.SelbyTech.com http://www.selbytech.com -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] multiple provider for incoming
Warren is correct. What I meant was you can't have multiple providers for the same DID. You can get multiple DID's from different providers. Thanks David From: Warren Selby wcse...@selbytech.commailto:wcse...@selbytech.com Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.commailto:asterisk-users@lists.digium.com Date: Tuesday, April 30, 2013 9:38 PM To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.commailto:asterisk-users@lists.digium.com Subject: Re: [asterisk-users] multiple provider for incoming On Tue, Apr 30, 2013 at 7:50 PM, David Wessell da...@ringfree.bizmailto:da...@ringfree.biz wrote: Hi Matt, You can't have multiple providers for inbound traffic. You can have multiple providers for outbound traffic though. Thanks David David, I'm not sure where you got this information, but it's not accurate. I've had multiple inbound and outbound SIP providers for years going to a single box. You just get a separate DID from each provider. Matt, The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. -- Thanks, --Warren Selby, dCAP http://www.SelbyTech.comhttp://www.selbytech.com -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] multiple provider for incoming
The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. Forwarding to another DID will/should work for us assuming they are going to be able to do that during a failure on their side. During a recent outage (I think they had some major issues at one of their switches), they were not able to send the calls to our box which was online. Thanks, Matt Date: Tue, 30 Apr 2013 20:38:19 -0500 From: wcse...@selbytech.com To: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] multiple provider for incoming On Tue, Apr 30, 2013 at 7:50 PM, David Wessell da...@ringfree.biz wrote: Hi Matt, You can't have multiple providers for inbound traffic. You can have multiple providers for outbound traffic though. Thanks David David, I'm not sure where you got this information, but it's not accurate. I've had multiple inbound and outbound SIP providers for years going to a single box. You just get a separate DID from each provider. Matt, The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. -- Thanks, --Warren Selby, dCAP http://www.SelbyTech.com -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] multiple provider for incoming
If inbound reliability is important, you may be able to accomplish what you want with redundant servers, multiple sip providers and toll-free numbers that can be readily switched between the sip providers. --Don From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Matt Hamilton Sent: Tuesday, April 30, 2013 10:25 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] multiple provider for incoming The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. Forwarding to another DID will/should work for us assuming they are going to be able to do that during a failure on their side. During a recent outage (I think they had some major issues at one of their switches), they were not able to send the calls to our box which was online. Thanks, Matt _ Date: Tue, 30 Apr 2013 20:38:19 -0500 From: wcse...@selbytech.com To: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] multiple provider for incoming On Tue, Apr 30, 2013 at 7:50 PM, David Wessell da...@ringfree.biz wrote: Hi Matt, You can't have multiple providers for inbound traffic. You can have multiple providers for outbound traffic though. Thanks David David, I'm not sure where you got this information, but it's not accurate. I've had multiple inbound and outbound SIP providers for years going to a single box. You just get a separate DID from each provider. Matt, The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. -- Thanks, --Warren Selby, dCAP http://www.SelbyTech.com -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] multiple provider for incoming
Don, Inbound reliability is very important. We don't use toll-free numbers, but we will look into that. I thought porting numbers - not sure about toll-free though - from one provider to the other took days (not technically, but paperwork, etc.) Thanks, Matt From: d...@donkelly.biz To: asterisk-users@lists.digium.com Date: Tue, 30 Apr 2013 22:38:44 -0500 Subject: Re: [asterisk-users] multiple provider for incoming If inbound reliability is important, you may be able to accomplish what you want with redundant servers, multiple sip providers and toll-free numbers that can be readily switched between the sip providers.--Don From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Matt Hamilton Sent: Tuesday, April 30, 2013 10:25 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] multiple provider for incoming The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. Forwarding to another DID will/should work for us assuming they are going to be able to do that during a failure on their side. During a recent outage (I think they had some major issues at one of their switches), they were not able to send the calls to our box which was online. Thanks, Matt Date: Tue, 30 Apr 2013 20:38:19 -0500 From: wcse...@selbytech.com To: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] multiple provider for incomingOn Tue, Apr 30, 2013 at 7:50 PM, David Wessell da...@ringfree.biz wrote:Hi Matt, You can't have multiple providers for inbound traffic. You can have multiple providers for outbound traffic though. ThanksDavid David, I'm not sure where you got this information, but it's not accurate. I've had multiple inbound and outbound SIP providers for years going to a single box. You just get a separate DID from each provider. Matt, The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. -- Thanks, --Warren Selby, dCAP http://www.SelbyTech.com -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] multiple provider for incoming
Toll free can be moved by a RESPORG in minutes. I know a company who is Asterisk based and does high availability for critical numbers. Let me know if you want an intro. Sent from my iPhone On Apr 30, 2013, at 9:09 PM, Matt Hamilton mistral9...@hotmail.com wrote: Don, Inbound reliability is very important. We don't use toll-free numbers, but we will look into that. I thought porting numbers - not sure about toll-free though - from one provider to the other took days (not technically, but paperwork, etc.) Thanks, Matt -- From: d...@donkelly.biz To: asterisk-users@lists.digium.com Date: Tue, 30 Apr 2013 22:38:44 -0500 Subject: Re: [asterisk-users] multiple provider for incoming If inbound reliability is important, you may be able to accomplish what you want with redundant servers, multiple sip providers and toll-free numbers that can be readily switched between the sip providers. --Don *From:* asterisk-users-boun...@lists.digium.com [ mailto:asterisk-users-boun...@lists.digium.comasterisk-users-boun...@lists.digium.com] *On Behalf Of *Matt Hamilton *Sent:* Tuesday, April 30, 2013 10:25 PM *To:* Asterisk Users Mailing List - Non-Commercial Discussion *Subject:* Re: [asterisk-users] multiple provider for incoming The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. Forwarding to another DID will/should work for us assuming they are going to be able to do that during a failure on their side. During a recent outage (I think they had some major issues at one of their switches), they were not able to send the calls to our box which was online. Thanks, Matt -- Date: Tue, 30 Apr 2013 20:38:19 -0500 From: wcse...@selbytech.com To: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] multiple provider for incoming On Tue, Apr 30, 2013 at 7:50 PM, David Wessell da...@ringfree.biz wrote: Hi Matt, You can't have multiple providers for inbound traffic. You can have multiple providers for outbound traffic though. Thanks David David, I'm not sure where you got this information, but it's not accurate. I've had multiple inbound and outbound SIP providers for years going to a single box. You just get a separate DID from each provider. Matt, The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. -- Thanks, --Warren Selby, dCAP http://www.SelbyTech.com http://www.selbytech.com -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] multiple provider for incoming
The idea is to get your toll-free numbers from a top-tier carrier, pointed to ring-to numbers on the sip provider of your choice. You can then quickly (hopefully automatically) switch the toll-free numbers to other ring-to numbers on your backup sip provider. --Don From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Matt Hamilton Sent: Tuesday, April 30, 2013 11:09 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] multiple provider for incoming Don, Inbound reliability is very important. We don't use toll-free numbers, but we will look into that. I thought porting numbers - not sure about toll-free though - from one provider to the other took days (not technically, but paperwork, etc.) Thanks, Matt _ From: d...@donkelly.biz To: asterisk-users@lists.digium.com Date: Tue, 30 Apr 2013 22:38:44 -0500 Subject: Re: [asterisk-users] multiple provider for incoming If inbound reliability is important, you may be able to accomplish what you want with redundant servers, multiple sip providers and toll-free numbers that can be readily switched between the sip providers. --Don From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Matt Hamilton Sent: Tuesday, April 30, 2013 10:25 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] multiple provider for incoming The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. Forwarding to another DID will/should work for us assuming they are going to be able to do that during a failure on their side. During a recent outage (I think they had some major issues at one of their switches), they were not able to send the calls to our box which was online. Thanks, Matt _ Date: Tue, 30 Apr 2013 20:38:19 -0500 From: wcse...@selbytech.com To: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] multiple provider for incoming On Tue, Apr 30, 2013 at 7:50 PM, David Wessell da...@ringfree.biz wrote: Hi Matt, You can't have multiple providers for inbound traffic. You can have multiple providers for outbound traffic though. Thanks David David, I'm not sure where you got this information, but it's not accurate. I've had multiple inbound and outbound SIP providers for years going to a single box. You just get a separate DID from each provider. Matt, The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. -- Thanks, --Warren Selby, dCAP http://www.SelbyTech.com -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] multiple provider for incoming
Matt, At some point you need to consider how much is too much... I run a call center with more then 125 commissioned phone sales reps and more than 60 customer service reps. We run dual servers, fiber from one provider and 6 bonded T1's from another provider. We purchase our so trunks from a wholesale company who is a major provider to resellers. Being so, their network is extremely reliable. However, late last week an upstream/downstream provider had am outage which affected some of our DIDs but not others. Your assumption that porting a number from one provider to another is correct. If I remember correctly it's an FCC mandate that a number cannot be ported within 30 days of a previous port. Greg Matt Hamilton mistral9...@hotmail.com wrote: Don, Inbound reliability is very important. We don't use toll-free numbers, but we will look into that. I thought porting numbers - not sure about toll-free though - from one provider to the other took days (not technically, but paperwork, etc.) Thanks, Matt From: d...@donkelly.biz To: asterisk-users@lists.digium.com Date: Tue, 30 Apr 2013 22:38:44 -0500 Subject: Re: [asterisk-users] multiple provider for incoming If inbound reliability is important, you may be able to accomplish what you want with redundant servers, multiple sip providers and toll-free numbers that can be readily switched between the sip providers.--Don From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Matt Hamilton Sent: Tuesday, April 30, 2013 10:25 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] multiple provider for incoming The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. Forwarding to another DID will/should work for us assuming they are going to be able to do that during a failure on their side. During a recent outage (I think they had some major issues at one of their switches), they were not able to send the calls to our box which was online. Thanks, Matt Date: Tue, 30 Apr 2013 20:38:19 -0500 From: wcse...@selbytech.com To: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] multiple provider for incomingOn Tue, Apr 30, 2013 at 7:50 PM, David Wessell da...@ringfree.biz wrote:Hi Matt, You can't have multiple providers for inbound traffic. You can have multiple providers for outbound traffic though. ThanksDavid David, I'm not sure where you got this information, but it's not accurate. I've had multiple inbound and outbound SIP providers for years going to a single box. You just get a separate DID from each provider. Matt, The process will depend on your provider, of course, but I know some have an option that if they are unable to reach your box, then they can auto-forward to another DID, or to a voicemail box, or to a user-defined function, etc. -- Thanks, --Warren Selby, dCAP http://www.SelbyTech.com -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
