Re: [asterisk-users] php web chat + asterisk - callcenter

2008-03-18 Thread Marco Mouta
I would recommend you Asterisk for Voice and Video and XMPP for Chat. Asterisk in parallel with Jabberd2 (XMPP server) may feet your requirements, and if you use a XMPP MSN Transport Gateway you can do even more. On Mon, Mar 17, 2008 at 5:50 PM, Carlos Carvalhar [EMAIL PROTECTED] wrote:

[asterisk-users] php web chat + asterisk - callcenter

2008-03-17 Thread Carlos Carvalhar
Hello, How can I make a live chat (mainly text, but with voice/video chat if possible) interacting with asterisk? Can asterisk control simultaneously the queue between people calling by phone and people by web chat? At my work, there is a call center using asterisk to control the queue of

Re: [asterisk-users] php web chat + asterisk - callcenter

2008-03-17 Thread Faraz Khan
Obviously asterisk has nothing to do with your web-chat component. Are you writing this 'chat' application yourself? If you are, then when the person is IN chat, simply make a LDAP or a Mysql entry somewhere. Asterisk can simply read that entry to decide whether the user is on web chat or