Re: [asterisk-users] problems to call brazil from germany

2006-07-18 Thread Sebastian Reitenbach
Hi,

my problem in short:

I have a problem reaching a co-worker with the asterisk calling from Germany 
to Brazil. With a chance of about 90% I get a chanunavail message from the 
asterisk. Normally I try calling him in the afternoon Germany, when he is 
awake in Brazil.

so I tried to make calls to Brazil from Germany via the Asterisk telephone 
system in the morning, then everything is most likely fine (tried some numbers 
I found via google) when I do this in the afternoon then I get most likely 
a all channels unavalable. When I get the all channels unavalable message, 
then try to call the same number from a mobile, it can reach the number 
without problem.

my theory: I use a cheap preselected carrier to call out via the asterisk, 
that one has not much overseas lines, and therefore they are getting exhausted 
at the afternoon, when there are the people up in Brazil.
when calling at the same time from a mobile phone, then using another carrier 
that has more overseas lines and therefore I can reach the number.

I have no clue whether my theory is fine, or absolutely stupid. Its just out 
of the observations I have made so might be completely wrong.

so any idea whether my theory is right or not, and if not, any other theories?

hope its more clear now.

kind regards
Sebastian



Moises Silva [EMAIL PROTECTED] wrote: 
 Callme stupid, but im not understanding your problem. Suggestions that
 may help others to answer:
 
 1. A little bit more clear in your examples? :)
 2. Try describing the Asterisk behaviour under every circumstance.
 
 Regards
 
 On 7/17/06, Sebastian Reitenbach [EMAIL PROTECTED] wrote:
  Hi,
 
  I have problems to call to brazil, frome here in germany. the asterisk is
  connected to the telephone system via a pri interface. I use a preselected
  provider here to call out.
 
  when I try to call a number in brazil, a mobile phone here in the germany 
in
  the afternoon, when it is moring in brazil, then the chances to reach that
  number are next to zero. taking a mobile phone and call that number works
  fine.
 
  when I try to call someone in brazil, taking numbers found by google, then 
i
  can reach a lot of these numbers.
 
  anybody has an explanation for this?
  could it be that both carriers have different ways to route the call to 
brazil
  and the preselection provider has not so many lines for overseas?
 
 
 
  kind regards
  Sebastian
 
 
  --
  Sebastian ReitenbachTel.: ++49-(0)3381-8904-451
  RapidEye AG Fax: ++49-(0)3381-8904-101
  Molkenmarkt 30  e-mail:[EMAIL PROTECTED]
  D-14776 Brandenburg web:http://www.rapideye.de
 
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-- 
Sebastian ReitenbachTel.: ++49-(0)3381-8904-451
RapidEye AG Fax: ++49-(0)3381-8904-101
Molkenmarkt 30  e-mail:[EMAIL PROTECTED] 
D-14776 Brandenburg web:http://www.rapideye.de 

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Re: [asterisk-users] problems to call brazil from germany

2006-07-18 Thread Johann Steinwendtner

Sebastian,

This is possible and most likley the reason. To make sure, check the 
location code of the cause IE in your ISDN disconnect message.

You have two options:
1) call your provider and describe your problem.
2) Change your provider

Best regards

Hans

Sebastian Reitenbach schrieb:

Hi,

my problem in short:

I have a problem reaching a co-worker with the asterisk calling from Germany 
to Brazil. With a chance of about 90% I get a chanunavail message from the 
asterisk. Normally I try calling him in the afternoon Germany, when he is 
awake in Brazil.


so I tried to make calls to Brazil from Germany via the Asterisk telephone 
system in the morning, then everything is most likely fine (tried some numbers 
I found via google) when I do this in the afternoon then I get most likely 
a all channels unavalable. When I get the all channels unavalable message, 
then try to call the same number from a mobile, it can reach the number 
without problem.


my theory: I use a cheap preselected carrier to call out via the asterisk, 
that one has not much overseas lines, and therefore they are getting exhausted 
at the afternoon, when there are the people up in Brazil.
when calling at the same time from a mobile phone, then using another carrier 
that has more overseas lines and therefore I can reach the number.


I have no clue whether my theory is fine, or absolutely stupid. Its just out 
of the observations I have made so might be completely wrong.


so any idea whether my theory is right or not, and if not, any other theories?

hope its more clear now.

kind regards
Sebastian



Moises Silva [EMAIL PROTECTED] wrote: 


Callme stupid, but im not understanding your problem. Suggestions that
may help others to answer:

1. A little bit more clear in your examples? :)
2. Try describing the Asterisk behaviour under every circumstance.

Regards

On 7/17/06, Sebastian Reitenbach [EMAIL PROTECTED] wrote:


Hi,

I have problems to call to brazil, frome here in germany. the asterisk is
connected to the telephone system via a pri interface. I use a preselected
provider here to call out.

when I try to call a number in brazil, a mobile phone here in the germany 


in


the afternoon, when it is moring in brazil, then the chances to reach that
number are next to zero. taking a mobile phone and call that number works
fine.

when I try to call someone in brazil, taking numbers found by google, then 


i


can reach a lot of these numbers.

anybody has an explanation for this?
could it be that both carriers have different ways to route the call to 


brazil


and the preselection provider has not so many lines for overseas?



kind regards
Sebastian


--
Sebastian ReitenbachTel.: ++49-(0)3381-8904-451
RapidEye AG Fax: ++49-(0)3381-8904-101
Molkenmarkt 30  e-mail:[EMAIL PROTECTED]
D-14776 Brandenburg web:http://www.rapideye.de

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Re: [asterisk-users] problems to call brazil from germany

2006-07-18 Thread Sebastian Reitenbach
Hi,

Johann Steinwendtner [EMAIL PROTECTED] wrote: 
 Sebastian,
 
 This is possible and most likley the reason. To make sure, check the 
 location code of the cause IE in your ISDN disconnect message.
I have a PRI interface, here ISDN with 30 channels. I am a bit unsure what you 
mean with the location code, for what shall I look for exactly? I was logged 
in to asterisk cli while calling, and for me it looked just like i had the 
wrong number.


 You have two options:
 1) call your provider and describe your problem.
done that, they will monitor the line, and probably see what happens.

 2) Change your provider
if nothing other helps, I'll do that.



 
 Best regards
thanks

Sebastian

  
  my problem in short:
  
  I have a problem reaching a co-worker with the asterisk calling from 
Germany 
  to Brazil. With a chance of about 90% I get a chanunavail message from 
the 
  asterisk. Normally I try calling him in the afternoon Germany, when he is 
  awake in Brazil.
  
  so I tried to make calls to Brazil from Germany via the Asterisk telephone 
  system in the morning, then everything is most likely fine (tried some 
numbers 
  I found via google) when I do this in the afternoon then I get most likely 
  a all channels unavalable. When I get the all channels unavalable 
message, 
  then try to call the same number from a mobile, it can reach the number 
  without problem.
  
  my theory: I use a cheap preselected carrier to call out via the asterisk, 
  that one has not much overseas lines, and therefore they are getting 
exhausted 
  at the afternoon, when there are the people up in Brazil.
  when calling at the same time from a mobile phone, then using another 
carrier 
  that has more overseas lines and therefore I can reach the number.
  
  I have no clue whether my theory is fine, or absolutely stupid. Its just 
out 
  of the observations I have made so might be completely wrong.
  
  so any idea whether my theory is right or not, and if not, any other 
theories?
  


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[asterisk-users] problems to call brazil from germany

2006-07-17 Thread Sebastian Reitenbach
Hi,

I have problems to call to brazil, frome here in germany. the asterisk is 
connected to the telephone system via a pri interface. I use a preselected 
provider here to call out. 

when I try to call a number in brazil, a mobile phone here in the germany in 
the afternoon, when it is moring in brazil, then the chances to reach that 
number are next to zero. taking a mobile phone and call that number works 
fine.

when I try to call someone in brazil, taking numbers found by google, then i 
can reach a lot of these numbers.

anybody has an explanation for this? 
could it be that both carriers have different ways to route the call to brazil 
and the preselection provider has not so many lines for overseas?



kind regards
Sebastian


-- 
Sebastian ReitenbachTel.: ++49-(0)3381-8904-451
RapidEye AG Fax: ++49-(0)3381-8904-101
Molkenmarkt 30  e-mail:[EMAIL PROTECTED] 
D-14776 Brandenburg web:http://www.rapideye.de 

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Re: [asterisk-users] problems to call brazil from germany

2006-07-17 Thread Moises Silva

Callme stupid, but im not understanding your problem. Suggestions that
may help others to answer:

1. A little bit more clear in your examples? :)
2. Try describing the Asterisk behaviour under every circumstance.

Regards

On 7/17/06, Sebastian Reitenbach [EMAIL PROTECTED] wrote:

Hi,

I have problems to call to brazil, frome here in germany. the asterisk is
connected to the telephone system via a pri interface. I use a preselected
provider here to call out.

when I try to call a number in brazil, a mobile phone here in the germany in
the afternoon, when it is moring in brazil, then the chances to reach that
number are next to zero. taking a mobile phone and call that number works
fine.

when I try to call someone in brazil, taking numbers found by google, then i
can reach a lot of these numbers.

anybody has an explanation for this?
could it be that both carriers have different ways to route the call to brazil
and the preselection provider has not so many lines for overseas?



kind regards
Sebastian


--
Sebastian ReitenbachTel.: ++49-(0)3381-8904-451
RapidEye AG Fax: ++49-(0)3381-8904-101
Molkenmarkt 30  e-mail:[EMAIL PROTECTED]
D-14776 Brandenburg web:http://www.rapideye.de

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