Re: [asterisk-users] res_fax_digium.so crashing

2011-01-18 Thread Kevin P. Fleming
On 01/16/2011 09:18 PM, Jeremy Kister wrote: On 1/16/2011 4:13 PM, Paul Belanger wrote: I don't believe Digium is blind to its users: Users of Free Fax For Asterisk are not entitled to any Digium technical support [1]. I'm not looking for technical support; I'm just looking for a way to

Re: [asterisk-users] res_fax_digium.so crashing

2011-01-18 Thread Steve Totaro
On Tue, Jan 18, 2011 at 9:02 AM, Kevin P. Fleming kpflem...@digium.com wrote: On 01/16/2011 09:18 PM, Jeremy Kister wrote: On 1/16/2011 4:13 PM, Paul Belanger wrote: I don't believe Digium is blind to its users: Users of Free Fax For Asterisk are not entitled to any Digium technical support

Re: [asterisk-users] res_fax_digium.so crashing

2011-01-18 Thread Tom Rymes
On 01/18/2011 3:21 PM, Steve Totaro wrote: If you are swapping out systems in really busy offices that rely on faxing to keep the doors open, do a whole bunch of testing. I have no experience with Digium's FFA, beyond installing it and receiving a fax or two. So I can't really agree or

Re: [asterisk-users] res_fax_digium.so crashing

2011-01-18 Thread Joel Maslak
On Tue, Jan 18, 2011 at 1:21 PM, Steve Totaro stot...@asteriskhelpdesk.com wrote: I got it fixed with an all nighter, but I took a beating for the problems for not fully testing and monitoring.  After that, nobody had faith in the fax solution. So is FFA working for you now? What did you

[asterisk-users] res_fax_digium.so crashing

2011-01-16 Thread Jeremy Kister
Since digium is apparently blind to users of their Free Fax for Asterisk, does anyone have advice on how to report a crashing problem with res_fax_digium and Asterisk 1.8.2 ? I have detailed logs/reports and a backtrace ready, but I have no idea who can help. -- Jeremy Kister

Re: [asterisk-users] res_fax_digium.so crashing

2011-01-16 Thread Paul Belanger
On 11-01-16 03:37 PM, Jeremy Kister wrote: Since digium is apparently blind to users of their Free Fax for Asterisk, does anyone have advice on how to report a crashing problem with res_fax_digium and Asterisk 1.8.2 ? I don't believe Digium is blind to its users: Users of Free Fax For

Re: [asterisk-users] res_fax_digium.so crashing

2011-01-16 Thread Steve Underwood
On 01/17/2011 04:37 AM, Jeremy Kister wrote: Since digium is apparently blind to users of their Free Fax for Asterisk, does anyone have advice on how to report a crashing problem with res_fax_digium and Asterisk 1.8.2 ? Use spandsp. I have detailed logs/reports and a backtrace ready, but I

Re: [asterisk-users] res_fax_digium.so crashing

2011-01-16 Thread Jeremy Kister
On 1/16/2011 4:13 PM, Paul Belanger wrote: I don't believe Digium is blind to its users: Users of Free Fax For Asterisk are not entitled to any Digium technical support [1]. I'm not looking for technical support; I'm just looking for a way to report a bug and possibly help debug/resolve it.

Re: [asterisk-users] res_fax_digium.so crashing

2011-01-16 Thread Paul Belanger
On 11-01-16 10:18 PM, Jeremy Kister wrote: I'm not looking for technical support; I'm just looking for a way to report a bug and possibly help debug/resolve it. But as you know, Digium's website gives FFA users no clear to contact them - even to report problems. issues.asterisk.org has no