Re: [Asterisk-Users] CDR writing incorrect data to pgsql tables
James Bean [EMAIL PROTECTED] wrote: [...] Every outgoing call regardless of whether or not it is answered or busy or just rings out in the database the entry has the disposition as ANSWERED, instead of BUSY or NOT ANSWERED. As a test I intentionally rang numbers that would be busy or wouldn't be there to answer the call. Anyone got an idea where it might be going wrong? Are you using analogue lines? Such lines are considered answered as soon as the number has been dialled by the Zaptel interface. -- Marriage: a souvenir of love. - Helen Rowland ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] CDR writing incorrect data to pgsql tables
James Bean [EMAIL PROTECTED] wrote: [...] Every outgoing call regardless of whether or not it is answered or busy or just rings out in the database the entry has the disposition as ANSWERED, instead of BUSY or NOT ANSWERED. As a test I intentionally rang numbers that would be busy or wouldn't be there to answer the call. Anyone got an idea where it might be going wrong? Are you using analogue lines? Such lines are considered answered as soon as the number has been dialled by the Zaptel interface. -- Marriage: a souvenir of love. Yes they are analogue lines. I am sorry I did not see anything in any of the docs about analogue lines causing ANSWERED response on all calls. Could you point me in the right direction to a fix or setup that fixes this situation? James ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] CDR writing incorrect data to pgsql tables
James Bean [EMAIL PROTECTED] wrote: [...] I am sorry I did not see anything in any of the docs about analogue lines causing ANSWERED response on all calls. Could you point me in the right direction to a fix or setup that fixes this situation? The only real fix is to get some form of digital service, either ISDN or VoIP. There is no reliable means to detect when a call has been answered on an analogue line, so Asterisk doesn't bother trying. The usual kludge for analogue PBXes is to assume that a call was answered only if the recorded time is longer than a certain number of seconds. -- PGP key ID E85DC776 - finger [EMAIL PROTECTED] for full key ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] CDR writing incorrect data to pgsql tables
James Bean [EMAIL PROTECTED] wrote: [...] I am sorry I did not see anything in any of the docs about analogue lines causing ANSWERED response on all calls. Could you point me in the right direction to a fix or setup that fixes this situation? The only real fix is to get some form of digital service, either ISDN or VoIP. There is no reliable means to detect when a call has been answered on an analogue line, so Asterisk doesn't bother trying. The usual kludge for analogue PBXes is to assume that a call was answered only if the recorded time is longer than a certain number of seconds. Hhmm well that's annoying Is the kludge done at the software side when the data is pulled out for accounting and being under say 45 seconds is a no answer or busy? Or is there a tweak that can be done at the database itself? So by that any calls that go out over the net using IAX to the telco are considered digital and will report correctly? James ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] CDR writing incorrect data to pgsql tables
James Bean [EMAIL PROTECTED] wrote: [...] Is the kludge done at the software side when the data is pulled out for accounting and being under say 45 seconds is a no answer or busy? Or is there a tweak that can be done at the database itself? Since you're using PostgreSQL, you can use a trigger to mangle the data before it hits the database. In fact, there's no reason why you couldn't log to a view rather than a table (but again, you will need a trigger for the actual INSERT.) For MySQL and other glorified flat-file databases, you would need to postprocess the data. You may feel more confident skipping triggers and doing this anyway. So by that any calls that go out over the net using IAX to the telco are considered digital and will report correctly? Yes. You will probably be able to make the simple assumption that if dstchannel ILIKE 'Zap/%' , you're going to have to fudge it, otherwise it's correctly recorded. -- The intuitive mind is a sacred gift and the rational mind is a faithful servant. We have created a society that honors the servant and has forgotten the gift. - Albert Einstein ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] CDR writing incorrect data to pgsql tables
For MySQL and other glorified flat-file databases, you would need to postprocess the data. You may feel more confident skipping triggers and doing this anyway. So by that any calls that go out over the net using IAX to the telco are considered digital and will report correctly? Yes. You will probably be able to make the simple assumption that if dstchannel ILIKE 'Zap/%' , you're going to have to fudge it, otherwise it's correctly recorded. Thank you for your help sir it was very informative I am going to write the trigger with my own rules for the database and see how I go :-) James ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
