Re: [asterisk-users] Agent Login, Logout, Ready, Not Ready from the CTI application

2011-07-04 Thread Jim Dickenson
You need to use the AMI interface an deal with the events that are give to you. -- Jim Dickenson mailto:dicken...@cfmc.com CfMC http://www.cfmc.com/ On Jul 4, 2011, at 4:36 PM, bilal ghayyad wrote: Hi All; We know that agents can login and logout from the phone handset. But if we need

Re: [asterisk-users] agent login status visual clue on Polycom?

2009-06-19 Thread Paul Hales
From memory, it is doable but this is a feature that Polycom never quite finished writing. PaulH On Fri, 2009-06-19 at 10:58 +0200, Louis-David Mitterrand wrote: Hi, Is there a way on Polycom phones to show an agent whether he is logged in or not?

Re: [asterisk-users] agent login status visual clue on Polycom?

2009-06-19 Thread Danny Nicholas
Can't tell you the how, but you should be able to do this as a BLF or buddy function perhaps using hints. I know the GUI can tell if an agent is logged in or out, so it can't be that hard. -Original Message- From: asterisk-users-boun...@lists.digium.com

Re: [asterisk-users] Agent-Login/out in 1.6

2009-05-17 Thread Lenz Emilitri
The main problem i see with thgis is that with old-school agents, you could easily have association with multiple queues. And that was quite useful. l. 2009/5/16 David Anthony O Reilly oreil...@tcd.ie Hi Jim Thanks for your code!! I see you use the Voicemail system to authenticate, have you

Re: [asterisk-users] Agent-Login/out in 1.6

2009-05-17 Thread Philipp Kempgen
Lenz Emilitri schrieb: The main problem i see with thgis is that with old-school agents, you could easily have association with multiple queues. And that was quite useful. 2009/5/16 David Anthony O Reilly oreil...@tcd.ie Hopefully somebody out there has managed to create an agent

Re: [asterisk-users] Agent-Login/out in 1.6

2009-05-16 Thread Stefan Reuter
David Anthony O Reilly wrote: hehe What were the developers thinking by removing the old system! It worked perfect!! and by the looks of it nobody has ever recovered from the command removal unless they hack around with the voicemail system. I think the best solution is to either use an AGI

Re: [asterisk-users] Agent-Login/out in 1.6

2009-05-16 Thread Jim Dickenson
Where do you want to get the value that agent uses to validate? You can do your own code to do the validation. Get the value from where ever and then do a read and compare the value read with the value you retrieved from where ever. If there is match you are done if no match say error, maybe

Re: [Asterisk-Users] Agent Login/Logout

2005-05-17 Thread Kyle Hagan
Question is: how do they log out? I haven't been able to find a Logout command for the dial plan. Did I miss something? Do the same as when you log in but when it asks for the extension press #. OR ---queues.conf member = Agent/9001 member = Agent/9002 ---agents.conf agent = 9001,,tsr9001 agent

Re: [Asterisk-Users] Agent Login/Logout

2005-05-17 Thread Waldo Rubinstein
Thank you. I'll give this a shot. - Waldo On May 17, 2005, at 7:37 PM, Kyle Hagan wrote: Question is: how do they log out? I haven't been able to find a Logout command for the dial plan. Did I miss something? Do the same as when you log in but when it asks for the extension press #. OR

Re: [Asterisk-Users] Agent login state saving?

2005-01-05 Thread Jon Lewis
On Fri, 31 Dec 2004 [EMAIL PROTECTED] wrote: From configs/queues.conf.sample: [general] ... ; Persistent Members ;Store each dynamic agent in each queue in the astdb so that ;when asterisk is restarted, each agent will be automatically ;readded into their recorded queues.

Re: [Asterisk-Users] Agent login state saving?

2005-01-03 Thread Matthew Boehm
On Thu, 30 Dec 2004, Matthew Boehm wrote: On Thu, 30 Dec 2004, Jon Lewis wrote: Has there been any consideration of having asterisk save to a file the state of which agents are logged in such that after a restart (or crash) all agents don't have to manually re-login (after

Re: [Asterisk-Users] Agent login state saving?

2005-01-03 Thread Kevin P. Fleming
Matthew Boehm wrote: Does this work for crashes and complete shutdowns/restarts of asterisk? Yes, it has worked for us through both without a problem. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com

Re: [Asterisk-Users] Agent login state saving?

2004-12-30 Thread steve
On Thu, 30 Dec 2004, Jon Lewis wrote: Has there been any consideration of having asterisk save to a file the state of which agents are logged in such that after a restart (or crash) all agents don't have to manually re-login (after eventually realizing they're no longer logged in and not

Re: [Asterisk-Users] Agent login state saving?

2004-12-30 Thread Matthew Boehm
On Thu, 30 Dec 2004, Jon Lewis wrote: Has there been any consideration of having asterisk save to a file the state of which agents are logged in such that after a restart (or crash) all agents don't have to manually re-login (after eventually realizing they're no longer logged in and not

Re: [Asterisk-Users] Agent login state saving?

2004-12-30 Thread steve
On Thu, 30 Dec 2004, Matthew Boehm wrote: On Thu, 30 Dec 2004, Jon Lewis wrote: Has there been any consideration of having asterisk save to a file the state of which agents are logged in such that after a restart (or crash) all agents don't have to manually re-login (after

Re: [Asterisk-Users] Agent Login Play a file

2004-12-02 Thread Matthew Boehm
The following is copied straight from queues.conf: ; An announcement may be specified which is played for the member as ; soon as they answer a call, typically to indicate to them which queue ; this call should be answered as, so that agents or members who are ; listening to more than one queue

Re: [Asterisk-Users] agent login

2004-08-10 Thread Peter Svensson
On Wed, 11 Aug 2004, Greg Smith wrote: just wondering if once a agent logs into a queue, that instead of them sitting there and just getting the call without the phone ringing, is there a way for them to hangup, and then the phone will ring when a call gets put through from the queue?

RE: [Asterisk-Users] agent login

2004-08-10 Thread Robert Jackson
-Original Message- From: Greg Smith [mailto:[EMAIL PROTECTED] Sent: Tuesday, August 10, 2004 11:30 AM To: [EMAIL PROTECTED] Subject: [Asterisk-Users] agent login hi all, just wondering if once a agent logs into a queue, that instead of them sitting there and just getting