[asterisk-users] DECT Solution

2013-01-24 Thread Zyumbilev, Peter
Hello, I need to setup system of aroud 60 DECT phones with asterisk. So far I found http://www.grandstream.com/index.php/products/ip-voice-telephony/enterprise-ip-phones/dp715_710 However is there some cheap base station(similar to GSM cell) so I can handle all DECT phones centralized and plug

[asterisk-users] How configure asterisk server extension.conf.

2013-01-24 Thread Sakharam Thorat
Hi, I have to create scenario like following, I have 2 sip soft phone.I configured Asterisk server on local network, on Linux.With two soft-phone , local asterisk sever, i able to communicate.Now i have communicate with other network SIP client.For that i have opened account at @sip2sip.info,

Re: [asterisk-users] Capture queue agent drop and put caller back in queue

2013-01-24 Thread Lenz Emilitri
2013/1/21 Mitch Claborn mitch...@claborn.net Asterisk 11 Occasionally we will have a partial power outage, or a piece of network equipment will fail, and our queue agents who are on active calls with callers will be disconnected from the caller. What I'd like to do is capture those calls

Re: [asterisk-users] Integration with Social Media, Email and Web call center

2013-01-24 Thread Lenz Emilitri
And how would you have this working together with Asterisk queueing? I have seen solutions like this using agent pauses and then making everyithing happen outside the normal ACD flow, but it's a bit of a hack l. 2013/1/22 Danny Nicholas da...@debsinc.com For just the messaging part, you

[asterisk-users] Asterisk 11 / Missing Application SetCallerPres

2013-01-24 Thread Thorsten Göllner
Hi, I am using: Asterisk 11.2.0 libpri 1.4.12 Dahdi: 2.6.1 Sangoma E1-Card with Wanpipe-Drivers 3.5.28 I call my asterisk box via SIP and connect the call to an AGI-Script. Within the script I do EXEC SetCallerPres prohib or EXEC SetCallerPres prohib_not_screened But I get the following

Re: [asterisk-users] Asterisk 11 / Missing Application SetCallerPres

2013-01-24 Thread Danny Nicholas
Simplest question first. Does it show up in core show applications or core show application SetCallerPres? If not, do a make menuselect and see if something broke in the ability to make the application. -Original Message- From: asterisk-users-boun...@lists.digium.com

Re: [asterisk-users] Asterisk 11 / Missing Application SetCallerPres

2013-01-24 Thread Thorsten Göllner
Thanks! It is not activated. Also I found a comment there: Support Level: deprecated, Replaced by: func_callerid So I use this instead. Am 24.01.2013 15:33, schrieb Danny Nicholas: Simplest question first. Does it show up in core show applications or core show application SetCallerPres? If

Re: [asterisk-users] Is there a need to secure RTP ports?

2013-01-24 Thread Michael Keuter
Am 23.01.2013 um 18:33 schrieb Carlos Alvarez: On Wed, Jan 23, 2013 at 10:20 AM, Sebastian Arcus s...@open-t.co.uk wrote: I have an Asterisk server with one SIP trunk to a SIP provider. As my server registers with the SIP provider, I don't have any SIP ports open at my end to the Internet.

[asterisk-users] How to assign the button on the IP Phone to a feature?

2013-01-24 Thread bilal ghayyad
Dear; Using Cisco IP Phones: How I can assign a button for a function. For example, if we pressed on this button, then we need to pickup the call from the group. Another thing: If the button pressed, then the call forward function to be enabled (and it should appear on the phone that it is

Re: [asterisk-users] Integration with Social Media, Email and Web call center

2013-01-24 Thread Danny Nicholas
Yes it might be “hacky”, but anything that isn’t somewhat is going to come at a premium price. Today’s motto is “get her done as quick and cheap as possible”. It is a luxury to have a well-trained, professional staff providing solid solutions when folks want Top Quality at slave wage labor

Re: [asterisk-users] How to assign the button on the IP Phone to a feature?

2013-01-24 Thread Carlos Alvarez
On Thu, Jan 24, 2013 at 8:03 AM, bilal ghayyad bilmar...@yahoo.com wrote: Dear; Using Cisco IP Phones: How I can assign a button for a function. For example, if we pressed on this button, then we need to pickup the call from the group. Which model line? The SPA series, or the 7900 and

Re: [asterisk-users] Integration with Social Media, Email and Web call center

2013-01-24 Thread bilal ghayyad
They advised me to check jabber.org. Yes, jabber.org has a client that can send/receive and integrate with other social media (facebook, msn, twitter, ... etc). But, as an Agent who can login/logout and take a calls, how can I make it to be single login for voice and messages. So, if the agent

Re: [asterisk-users] Integration with Social Media, Email and Web call center

2013-01-24 Thread Danny Nicholas
This is how I would see the process working 1. use curl/wget to query Facebook (etc.) 2. determine whether we are to drop a call into the queue or just process a message 3. determine agent availability through AMI process or asterisk -rx process. 4. drop the call into the queue or place the

[asterisk-users] g723 transcoding

2013-01-24 Thread Richard Kenner
It appears that there are no transcoders from g723 to anything else in Asterisk 10.7.1. Does anybody know how to fix that? -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a

Re: [asterisk-users] g723 transcoding

2013-01-24 Thread Carlos Rojas
Hi Look at it this link http://asterisk.hosting.lv/ Kind Regards On Thu, Jan 24, 2013 at 10:34 AM, Richard Kenner ken...@gnat.com wrote: It appears that there are no transcoders from g723 to anything else in Asterisk 10.7.1. Does anybody know how to fix that? --

Re: [asterisk-users] Integration with Social Media, Email and Web call center

2013-01-24 Thread Tiago Geada
Hi, We before, used facebook graph api (json) on a php script. php would check new posts every minute, and write a new .call file into asterisk, with a sort of TTS call would go on queue, and once a member picks it up, he hears 'new facebook call from, bla bla, stating bla bla bla' He would then

[asterisk-users] question on SIP trunk and AMI to place call

2013-01-24 Thread Jerry Geis
When I am monitoring the AMI I see the following event for a call I just made over a SIP trunk. Event: Newchannel Privilege: call,all Channel: SIP/testmachine-000d ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: Exten: Context: testmachine Uniqueid:

Re: [asterisk-users] question on SIP trunk and AMI to place call

2013-01-24 Thread Tiago Geada
Have you tried and looked up all events generated when you place the call? some of them are bound to have the variable callerid set On 24 January 2013 16:46, Jerry Geis ge...@pagestation.com wrote: When I am monitoring the AMI I see the following event for a call I just made over a SIP

Re: [asterisk-users] g723 transcoding

2013-01-24 Thread Shaun Ruffell
On Thu, Jan 24, 2013 at 10:40:28AM -0500, Carlos Rojas wrote: Hi Look at it this link http://asterisk.hosting.lv/ Kind Regards On Thu, Jan 24, 2013 at 10:34 AM, Richard Kenner ken...@gnat.com wrote: It appears that there are no transcoders from g723 to anything else in

Re: [asterisk-users] question on SIP trunk and AMI to place call

2013-01-24 Thread Danny Nicholas
Not the greatest solution, but since you are most likely using a script for the AMI process, you could do an Asterisk –rx “core show channels verbose”|grep SIP/testmachine-000d And get the dialed number from that. Actually you could issue the AMI command core show channels verbose.

Re: [asterisk-users] question on SIP trunk and AMI to place call

2013-01-24 Thread Jerry Geis
Have you tried and looked up all events generated when you place the call? some of them are bound to have the variable callerid set yes I have looked at all of them, CallerID is not set to the number I am calling. Jerry

Re: [asterisk-users] question on SIP trunk and AMI to place call

2013-01-24 Thread Jerry Geis
Not the greatest solution, but since you are most likely using a script for the AMI process, you could do an Asterisk --rx core show channels verbose|grep SIP/testmachine-000d And get the dialed number from that. Actually you could issue the AMI command core show channels verbose. there

Re: [asterisk-users] How to assign the button on the IP Phone

2013-01-24 Thread bilal ghayyad
Both: SPA and 7900. let us say 7942. How? Regards Bilal Dear; Using Cisco IP Phones: How I can assign a button for a function. For example, if we pressed on this button, then we need to pickup the call from the group. Which model line?  The SPA series, or the 7900 and

Re: [asterisk-users] How to assign the button on the IP Phone

2013-01-24 Thread Christopher Harrington
On Thu, Jan 24, 2013 at 12:11 PM, bilal ghayyad bilmar...@yahoo.com wrote: Both: SPA and 7900. let us say 7942. How? Googled cisco 7942 soft keys, first result: http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmesoftk.html This is pretty off-topic, by the way.

Re: [asterisk-users] question on SIP trunk and AMI to place call

2013-01-24 Thread Matthew Jordan
On 01/24/2013 10:46 AM, Jerry Geis wrote: When I am monitoring the AMI I see the following event for a call I just made over a SIP trunk. Event: Newchannel Privilege: call,all Channel: SIP/testmachine-000d ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName:

Re: [asterisk-users] question on SIP trunk and AMI to place call

2013-01-24 Thread Jerry Geis
You probably want the Dial event. It is raised both at the beginning of the Dial, as well as when the Dial completes. https://wiki.asterisk.org/wiki/display/AST/Asterisk+11+ManagerEvent_Dial Note that the Channel: field will contain the name initiating the Dial, the Destination: field will

Re: [asterisk-users] question on SIP trunk and AMI to place call

2013-01-24 Thread Danny Nicholas
This might have changed but IIRC /etc/asterisk/manager.conf controls what events you have access to. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jerry Geis Sent: Thursday, January 24, 2013 1:14 PM To: Asterisk Users Mailing List -

Re: [asterisk-users] DECT Solution

2013-01-24 Thread Patrick Lists
On 01/24/2013 10:37 AM, Zyumbilev, Peter wrote: Hello, I need to setup system of aroud 60 DECT phones with asterisk. So far I found http://www.grandstream.com/index.php/products/ip-voice-telephony/enterprise-ip-phones/dp715_710 However is there some cheap base station(similar to GSM cell) so

Re: [asterisk-users] DECT Solution

2013-01-24 Thread Carlos Alvarez
On Thu, Jan 24, 2013 at 12:52 PM, Patrick Lists asterisk-l...@puzzled.xs4all.nl wrote: Polycom also has DECT stuff. I doubt it will come cheap. http://spectralink.polycom.**com/dect_communications/index.**htmlhttp://spectralink.polycom.com/dect_communications/index.html Not cheap, but this

Re: [asterisk-users] DECT Solution

2013-01-24 Thread Jared Baxley
I second what Carlos said. The Spectralink is the quality and reliability you want. On Jan 24, 2013 2:06 PM, Carlos Alvarez car...@televolve.com wrote: On Thu, Jan 24, 2013 at 12:52 PM, Patrick Lists asterisk-l...@puzzled.xs4all.nl wrote: Polycom also has DECT stuff. I doubt it will come

[asterisk-users] clicking sound with alaw codec

2013-01-24 Thread Richard Kenner
I'm trying to interface Asterisk with an Alcatel PABX and trying to find a code that works well. It says it doesn't support ulaw, though it doesn't reject it. It supports G.729, and that works fine, but we'd prefer not to use compression. When I use alaw, the path from Asterisk to the Alcatel

Re: [asterisk-users] clicking sound with alaw codec

2013-01-24 Thread Danny Nicholas
Your sounds might be too loud. We use a lot of custom sounds here and when the volume approaches 0 db (asterisk standard is -3 db) we get fuzz and clicks. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of

Re: [asterisk-users] clicking sound with alaw codec

2013-01-24 Thread Richard Kenner
Your sounds might be too loud. We use a lot of custom sounds here and when the volume approaches 0 db (asterisk standard is -3 db) we get fuzz and clicks. Sorry I wasn't clear. This is *always*. I hear it over the call when there's talking and when there's dead silence (e.g., an empty

Re: [asterisk-users] Realtime vs Static Files

2013-01-24 Thread Dan Journo
I am curious, is your version of asterisk correctly compiling the regserver field? Each server needs to have a distinct server name. Upgrading to the latest version didn't help. After about 30 minutes, Asterisk2 tries to send out OPTIONS keepalive packets to peers listed as Registered on

Re: [asterisk-users] Realtime vs Static Files

2013-01-24 Thread Leandro Dardini
2013/1/24 Dan Journo d...@keshercommunications.com I am curious, is your version of asterisk correctly compiling the regserver field? Each server needs to have a distinct server name. ** ** Upgrading to the latest version didn't help. After about 30 minutes, Asterisk2 tries to send

Re: [asterisk-users] clicking sound with alaw codec

2013-01-24 Thread Patrick Lists
On 01/24/2013 09:44 PM, Richard Kenner wrote: [snip] When I use alaw, the path from Asterisk to the Alcatel is completely clean, but the other way has a set of clicks that kind of sound like old-fashioned audio noise. [snip] It's been ages since I experienced that but things to check that come

Re: [asterisk-users] clicking sound with alaw codec

2013-01-24 Thread Richard Kenner
When I use alaw, the path from Asterisk to the Alcatel is completely clean, but the other way has a set of clicks that kind of sound like old-fashioned audio noise. [snip] It's been ages since I experienced that but things to check that come to mind in no particular order are:

Re: [asterisk-users] Integration with Social Media, Email and Web call center

2013-01-24 Thread Matt Riddell
On 22/01/2013, at 5:27 PM, bilal ghayyad bilmar...@yahoo.com wrote: Dears; Can someone advise me where to find a technology (open source) that let us able to integrate with social media like whatsapp and facebook? And use this in call center (queuing the messages and routing it for agent)?

Re: [asterisk-users] Integration with Social Media, Email and Web call center

2013-01-24 Thread Matt Riddell
On 24/01/2013, at 10:24 AM, bilal ghayyad bilmar...@yahoo.com wrote: They advised me to check jabber.org. Yes, jabber.org has a client that can send/receive and integrate with other social media (facebook, msn, twitter, ... etc). But, as an Agent who can login/logout and take a calls, how

Re: [asterisk-users] DAHDI: How to supress notification of changing CallerID on transfer?

2013-01-24 Thread Maximilian Grobecker
Hi Richard, the macro you linked to did the trick for me - thank you! Greetings from Wuppertal Max Grobecker Am 24.01.2013 00:18, schrieb Richard Mudgett: - Original Message - Hello out there, I'm running an Asterisk 1.8.15-cert1 with DAHDI. Today I noticed that Asterisk is

Re: [asterisk-users] clicking sound with alaw codec

2013-01-24 Thread Richard Kenner
- jitterbuffer settings (try on/off) I added jbenable=yes and get lots of: [Jan 24 17:53:41] WARNING[12317]: abstract_jb.c:284 ast_jb_put: DAHDI/i1/2128518396-6c7 received frame with invalid timing info: has_timing_info=1, len=0, ts=371371424, src=RTP [Jan 24 17:53:41] WARNING[12317]:

Re: [asterisk-users] question on SIP trunk and AMI to place call

2013-01-24 Thread Matthew Jordan
On 01/24/2013 01:13 PM, Jerry Geis wrote: You probably want the Dial event. It is raised both at the beginning of the Dial, as well as when the Dial completes. https://wiki.asterisk.org/wiki/display/AST/Asterisk+11+ManagerEvent_Dial Note that the Channel: field will contain the name

Re: [asterisk-users] clicking sound with alaw codec

2013-01-24 Thread Patrick Lists
On 01/24/2013 11:57 PM, Richard Kenner wrote: - jitterbuffer settings (try on/off) I added jbenable=yes and get lots of: [Jan 24 17:53:41] WARNING[12317]: abstract_jb.c:284 ast_jb_put: DAHDI/i1/2128518396-6c7 received frame with invalid timing info: has_timing_info=1, len=0,

Re: [asterisk-users] clicking sound with alaw codec

2013-01-24 Thread Richard Kenner
Check https://issues.asterisk.org/jira/browse/ASTERISK-12042 I did. But that was with an unofficial G.729. This is with the supplied alaw codec. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New

Re: [asterisk-users] Mail list settings?

2013-01-24 Thread Rusty Newton
- Original Message - From: Bryant Zimmerman brya...@zktech.com Hey all For some reason the mailing list is sending all messages from the sending party. This makes it less than ideal when responding; as selecting reply goes to the person and not the list. Can we have it set back