Re: [asterisk-users] Good script to make appointment?
On 16/07/10 4:40 AM, Gilles wrote: Hello I'd like to write a script that would make it easier for people to call in, listen to the IVR, and make an appointment (eg. When? ASAP? A given day? - Morning? Afternon, etc.) I assume I'm not the first one to try and write this type of IVR, so would appreciate any feedback on writing this. http://www.voip-info.org/tiki-index.php?page=Asterisk+tips+Wake-Up+Call+PHP -- Cheers, Matt Riddell ___ http://www.venturevoip.com/news.php (Daily Asterisk News) http://www.venturevoip.com/exchange.php (Full ITSP Solution) http://www.venturevoip.com/st.php (SmoothTorque Predictive Dialer) -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Good script to make appointment?
On Fri, 16 Jul 2010 09:36:04 -0500, Danny Nicholas da...@debsinc.com wrote: Also, in my experience, you will live a happier life depending on the dialplan to handle DTMF processing than an AGI. Thanks for the input. Writing logic in extensions.conf is such a pain that I was looking for a higher-level solution, either through AGI or elsewhere. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Good script to make appointment?
That is why there is AEL (asterisk extension language). I wouuld highly suggest to spend an hour or two to get familiar with it, and it'll make writing dialplans a breeze. http://www.voip-info.org/wiki/view/Asterisk+AEL Zeeshan A Zakaria -- www.ilovetovoip.com On 2010-07-17 6:06 AM, Gilles codecompl...@free.fr wrote: On Fri, 16 Jul 2010 09:36:04 -0500, Danny Nicholas da...@debsinc.com wrote: Also, in my experie... Thanks for the input. Writing logic in extensions.conf is such a pain that I was looking for a higher-level solution, either through AGI or elsewhere. -- _ -- Bandwidth and Colocation Pr... -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Good script to make appointment?
On Thu, 15 Jul 2010 12:39:51 -0500, Danny Nicholas da...@debsinc.com wrote: This how I would do it BTW, is it possible to trigger an AGI script right from the first step and handle the whole IVR logic in an higher-level script language than what's available in extensions.conf? -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Good script to make appointment?
-Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Gilles Sent: Friday, July 16, 2010 9:28 AM To: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] Good script to make appointment? On Thu, 15 Jul 2010 12:39:51 -0500, Danny Nicholas da...@debsinc.com wrote: This how I would do it BTW, is it possible to trigger an AGI script right from the first step and handle the whole IVR logic in an higher-level script language than what's available in extensions.conf? -- -- To give you the best answer I can - a qualified yes; I always do Exten = s,1,answer Then Exten = s,2,AGI... So that any functions that need the line active are housekeeped before the AGI starts. YMMV but that's my practice. Also, in my experience, you will live a happier life depending on the dialplan to handle DTMF processing than an AGI. _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Good script to make appointment?
-Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Gilles Sent: Thursday, July 15, 2010 11:40 AM To: asterisk-users@lists.digium.com Subject: [asterisk-users] Good script to make appointment? Hello I'd like to write a script that would make it easier for people to call in, listen to the IVR, and make an appointment (eg. When? ASAP? A given day? - Morning? Afternon, etc.) I assume I'm not the first one to try and write this type of IVR, so would appreciate any feedback on writing this. Thank you. -- -- This how I would do it Exten = 1234,1,answer Exten = 1234,n,playback(instructions) Exten = 1234,n,noop(choice-1 pick a day) Exten = 1234,n,Goto(choice-1|s|1) [choice-1] Exten = s,1,waitexten(5,m) Exten = 1,1,noop(pressed 1, do that action) Exten = 2,1,noop(pressed 2, do that action) Exten = 3,1,noop(pressed 3, do that action) Exten = 4,1,noop(pressed 4, do that action) Exten = 4,n,Set(apptday=2) Exten = 4,n,Goto(time-choice|s|1) Exten = i,1,Goto(choice-1|s|1) Exten = *,1,Goto(choice-1|s|1) Exten = t,1,hangup [time-choice] Exten = s,1,read(apptime,settime,4,5) .. do an AGI or whatever to record the date and time. _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Good script to make appointment?
On Thu, 15 Jul 2010 12:39:51 -0500, Danny Nicholas da...@debsinc.com wrote: This how I would do it Thanks a lot Danny. I'll study this and see how it goes. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
