Re: [asterisk-users] High Volume Call Center SIP versus IAX2

2009-10-20 Thread Danny Nicholas
Just my opinion - Call Centers should be SIP trunked because IAX is more prone to poor sound quality. IN MY SHOP (shouting to make the point that I'm not speaking for all Asterisk installations), the IAX quality is at best 40-50% of a SIP connection. _ From:

Re: [asterisk-users] High Volume Call Center SIP versus IAX2

2009-10-20 Thread David Gibbons
List - Non-Commercial Discussion' Subject: Re: [asterisk-users] High Volume Call Center SIP versus IAX2 Just my opinion - Call Centers should be SIP trunked because IAX is more prone to poor sound quality. IN MY SHOP (shouting to make the point that I'm not speaking for all Asterisk installations

Re: [asterisk-users] High Volume Call Center SIP versus IAX2

2009-10-20 Thread Matt Riddell
On 21/10/09 9:52 AM, David Gibbons wrote: snip the IAX quality is at best 40-50% of a SIP connection. /snip How is this calculated? :) It's crap! Assuming no packet loss, alaw is alaw. If you add to that the fact you can reduce bandwidth with IAX trunking, you may even get better sound

Re: [asterisk-users] High Volume Call Center SIP versus IAX2

2009-10-20 Thread Danny Nicholas
To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] High Volume Call Center SIP versus IAX2 snip the IAX quality is at best 40-50% of a SIP connection. /snip How is this calculated? Thanks Dave From: asterisk-users-boun...@lists.digium.com

Re: [asterisk-users] High Volume Call Center SIP versus IAX2

2009-10-20 Thread Steve Edwards
On Tue, 20 Oct 2009, Robert Grignon wrote: I wont say we are extremely high volume (40 concurrent calls) but I get occasional complaints about quality. Is IAX2 the way to go or would SIP trunking be better. IAX gets my vote -- especially within the same shop. One client maxes out at around

Re: [asterisk-users] High Volume Call Center SIP versus IAX2

2009-10-20 Thread Zoaaaaa
Easy to try, switch to sip for a day, see if the problems go away. I think its worth to move to sip if you dont care about the bandwidth and your router(s) can handle the extra packets /s Zoa Robert Grignon wrote: I wont say we are extremely high volume (40 concurrent calls) but I get