Re: [asterisk-users] How to construct a call center on asterisk

2010-11-16 Thread Gopalakrishnan A.N
] *On Behalf Of *Phuong Hoang *Sent:* Monday, November 15, 2010 10:15 PM *To:* Asterisk Users Mailing List - Non-Commercial Discussion *Subject:* Re: [asterisk-users] How to construct a call center on asterisk Thanks Cary, I constructed IVR (*Interactive Voice Response*) system on asterisk and now

Re: [asterisk-users] How to construct a call center on asterisk

2010-11-15 Thread Cary Fitch
That is a broad question. If it is a 10-20 person call center, you may do it. If it is a high density center with lots of lines, requiring fail over capability, etc. so that hundreds of employees are not sitting around during down time, I would suggest designing it by buying it from a

Re: [asterisk-users] How to construct a call center on asterisk

2010-11-15 Thread Phuong Hoang
Thanks Cary, I constructed IVR (*Interactive Voice Response*) system on asterisk and now i want to construct a call center to support IVR system.The call center that i want to construct has 7-8 employees so that i don`t want to buy it. I found on internet and guided using Open SIP Server with

Re: [asterisk-users] How to construct a call center on asterisk

2010-11-15 Thread Cary Fitch
Discussion Subject: Re: [asterisk-users] How to construct a call center on asterisk Thanks Cary, I constructed IVR (Interactive Voice Response) system on asterisk and now i want to construct a call center to support IVR system.The call center that i want to construct has 7-8 employees so that i