Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-07 Thread Tom Rymes
On Jan 6, 2011, at 10:05 AM, Andy Graybeal wrote:

 On 01/05/2011 01:51 PM, Tom Rymes wrote:
 On 01/05/2011 7:50 AM, Andy Graybeal wrote:
 
 We've got two noisy kitchens that need to talk back and forth.
 
 Andy,
 
 Why, exactly, are you trying to combine an inter-kitchen intercom and
 your phone system? Might it make more sense to have a non-phone-based
 intercom system, plus a phone for making phone calls?
 
 Tom
 
 Tom,
 Good question.  I'm not sure, but maybe I was hoping to kill two birds with 
 one stone.
 
 I will take your suggestion into account as I'm not sure what to do.
 
 Do you have any intercom system recommendations?  Would it be POE also, and 
 something I could manage with Asterisk?
 
 -Andy

Unfortunately, I have no recommendations, but I was just thinking of a simple, 
dumb intercom for between the kitchens, plus a phone for when you need to make 
a call. Any old phone will do. Perhaps something simple and durable like this:

http://cgi.ebay.com/2554-Single-Line-Wall-Phone-w-Amp-Handset-Cortelco-AT-T-/200552549353?pt=LH_DefaultDomain_0hash=item2eb1dd0be9#ht_3437wt_1141

Tom
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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-06 Thread Mike
 If you do get a Polycom, the old 501 (discontinued) have a louder ring 
 (or can be configured to have a louder ring, don`t quite remember) 
 then the newer ones. But the others are right: it's not meant for 
 this, at least not in a noisy environment. What can work though is a 
 Polycom 321, with a (loud) speaker plugged into the 3.5mm port and 
 properly configured to have the speaker take the call (see paging app 
 and Polycom admin manual).  It`s a bit of a hassle but it`s much 
 better than the unreliable and expensive Cyberdata paging products (I 
 hated the one I tried, replaced it with a 321 as described).

 Mike



 Ah.. so you've used the Cyberdata intercom and didn't like it.  What about
it was unreliable? Thank you for the inp. ut.

Not the intercom, the paging server.  It was in a very active environment
(car dealership, sometimes many pages per minute).  It just stopped
responding for a few minutes once in a while.  The config is actually very
easy.  Under less load, it worked well.

 What loud speaker did you end up going with?

Polycom 321 with a 3.5mm plug to an external speaker. They already had
something in place speaker-wise, so didn't bother checking.


 Was it cumbersome (space-wise) to have a phone and a loudspeaker?
Space wasn't an issue there, it was a Polycom 321 connected to a
building-wide paging system in a server room. I imagine on a busy kitchen
wall it's different. 


Mike


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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-06 Thread Andy Graybeal

On 01/05/2011 01:51 PM, Tom Rymes wrote:

On 01/05/2011 7:50 AM, Andy Graybeal wrote:


We've got two noisy kitchens that need to talk back and forth.


Andy,

Why, exactly, are you trying to combine an inter-kitchen intercom and
your phone system? Might it make more sense to have a non-phone-based
intercom system, plus a phone for making phone calls?

Tom


Tom,
Good question.  I'm not sure, but maybe I was hoping to kill two birds 
with one stone.


I will take your suggestion into account as I'm not sure what to do.

Do you have any intercom system recommendations?  Would it be POE also, 
and something I could manage with Asterisk?


-Andy

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Re: [asterisk-users] VoIP PoE phones for restaurant

2011-01-05 Thread Andy Graybeal

It is indeed possible (quite common, actually) to run the wiring as you
describe. If you want to keep the data and voice traffic separate, you
can use VLANs to do so. Your switches will need to support VLANS, and
you will need to configure VLANs to separate the voice and data traffic.

As I understand it, though, you are still subject to the bandwidth
limitations of the underlying network, so it's still possible that heavy
traffic from the PC might affect the voice traffic. QOS or other methods
might be used to help avoid this.

For this reason, I personally prefer to keep my voice and data LANs
physically separated when possible. Obviously, cost and complexity do
increase somewhat. It's probably not a good solution for everyone, but
it sounds like you have a pretty small installation and you might decide
that the additional cost is justified.

Tom

--



Tom, amazing suggestion.  I have been on the fence on how I should do 
this, and your last paragraph succinctly outlines what I've been 
thinking and leaning towards.  I will follow your direction.


Thank you for your response.   I'm good at being molded.
-Andy

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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-05 Thread Andy Graybeal

I'd definitely look into a phone mounted to the wall that has no actual
handset, but merely buttons and a speaker grille.  It should probably
additionally be stainless steel, as I suspect it will need a good cleaning
at least daily.

The Polycom phones look great on a desk, but they are not industrial in
design.



What is this dream phone you speak of?  Please help me in located it.  I 
don't want to make a mistake with purchasing the wrong thing.  I've 
never seen such a thing.


We've got two noisy kitchens that need to talk back and forth.

This is what I first imagined I would find, but I've not found this yet.


Thank you for your response Tilghman.
-Andy

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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-05 Thread Andy Graybeal

On 01/04/2011 09:02 PM, mgra...@mstvp.com wrote:

IMHO G.722 beats Clarity By Polycom every time.

I had an IP335 for review before they launched. The audio quality is the
same as the better models (IP450/550/650) only the user interface is
different. Very good speakerphone, too.

Review here:

http://www.mgraves.org/2010/01/review-polycom-soundpoint-ip335-entry-level-hdvoice-ip-phone/

Michael Graves
mgraves  mstvp.com
o(713) 861-4005
c(713) 201-1262
sip:mjgra...@mstvp.onsip.com
skype mjgraves



Michael, thanks for your response and sharing your excellent review! 
Beautiful website btw; I like the color scheme.


-Andy


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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-05 Thread Andy Graybeal

I would. The whole Polycom line seems designed for desktop use, and the
speakers just don't get very loud. I have especially had this complaint
about the ring volume, even at some desktops!

In the hotels where we have installations that include busy kitchen
extensions there seems to be no substitute for an old analog wall mount
phone with a really loud ringer (backed by an ATA). That doesn't help
you with intercom though...

j


Jeff, thank you for your insight.  Thats the second vote that I 
shouldn't be getting a regular phone to act as an intercom in a kitchen.


-Andy

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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-05 Thread Mike
If you do get a Polycom, the old 501 (discontinued) have a louder ring (or
can be configured to have a louder ring, don`t quite remember) then the
newer ones. But the others are right: it's not meant for this, at least not
in a noisy environment. What can work though is a Polycom 321, with a (loud)
speaker plugged into the 3.5mm port and properly configured to have the
speaker take the call (see paging app and Polycom admin manual).  It`s a bit
of a hassle but it`s much better than the unreliable and expensive Cyberdata
paging products (I hated the one I tried, replaced it with a 321 as
described).

Mike



-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Andy Graybeal
Sent: Wednesday, January 05, 2011 8:01 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion;
t...@casanueva.com
Subject: Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

 I would. The whole Polycom line seems designed for desktop use, and 
 the speakers just don't get very loud. I have especially had this 
 complaint about the ring volume, even at some desktops!

 In the hotels where we have installations that include busy kitchen 
 extensions there seems to be no substitute for an old analog wall 
 mount phone with a really loud ringer (backed by an ATA). That doesn't 
 help you with intercom though...

 j

Jeff, thank you for your insight.  Thats the second vote that I shouldn't be
getting a regular phone to act as an intercom in a kitchen.

-Andy

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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-05 Thread Tilghman Lesher
On Wednesday 05 January 2011 06:50:19 Andy Graybeal wrote:
  I'd definitely look into a phone mounted to the wall that has no
  actual handset, but merely buttons and a speaker grille.  It should
  probably additionally be stainless steel, as I suspect it will need a
  good cleaning at least daily.
  
  The Polycom phones look great on a desk, but they are not industrial
  in design.
 
 What is this dream phone you speak of?  Please help me in located it.  I
 don't want to make a mistake with purchasing the wrong thing.  I've
 never seen such a thing.
 
 We've got two noisy kitchens that need to talk back and forth.
 
 This is what I first imagined I would find, but I've not found this yet.

Top link on Google for stainless steel SIP intercom:
http://www.adamtelco.com/valcom-vip-172l-st-stainless-steel-sip-intercom-
doorphone.html

Cyberdata appears to have another, too:
http://www.alloy.com.au/010935.htm

Yet another:
http://www.zenitel.com/en/Stentofon/Products/Tamper--Vandal-Resistant-
Substations/SIP-Vandal-Resistant-Substation/

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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-05 Thread Tom Rymes

On 01/05/2011 7:50 AM, Andy Graybeal wrote:


We've got two noisy kitchens that need to talk back and forth.


Andy,

Why, exactly, are you trying to combine an inter-kitchen intercom and 
your phone system? Might it make more sense to have a non-phone-based 
intercom system, plus a phone for making phone calls?


Tom

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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-05 Thread Andy Graybeal

Top link on Google for stainless steel SIP intercom:
http://www.adamtelco.com/valcom-vip-172l-st-stainless-steel-sip-intercom-
doorphone.html

Cyberdata appears to have another, too:
http://www.alloy.com.au/010935.htm

Yet another:
http://www.zenitel.com/en/Stentofon/Products/Tamper--Vandal-Resistant-
Substations/SIP-Vandal-Resistant-Substation/



Tilghman,

Thank you for the response.  The zenitel.com link looks nice in the picture!

-Andy

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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-05 Thread Mark Murawski

On 01/05/2011 01:51 PM, Tom Rymes wrote:

On 01/05/2011 7:50 AM, Andy Graybeal wrote:


We've got two noisy kitchens that need to talk back and forth.


Andy,

Why, exactly, are you trying to combine an inter-kitchen intercom and
your phone system? Might it make more sense to have a non-phone-based
intercom system, plus a phone for making phone calls?

Tom

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Phones make great intercoms when the volume gets loud enough.  The 
polycom 321/331 doesn't have a very loud speakerphone.  You may be 
interested in a paging system.


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Re: [asterisk-users] VoIP PoE phones for restaurant

2011-01-04 Thread Andy Graybeal

On 01/03/2011 07:53 PM, cjwstudios wrote:

Andy,
The 501 and 320 are EOL.  I'd go for the IP335 and a 2626-PWR, since the
2626 can support vlans you can isolate data and voice.  Make sure to
spec a UPS on the PoE switch.



CJW,
Awesome.  Thanks for the input.  For some reason or another I figured 
EOL wasn't such a bad thing as I could pick up the phones for cheap on 
ebay or something; but maybe this isn't the best of plans.


The IP335 is on average about $10 more than the 501 or 320 new anyway.

I thought that the 2610-24/12-PWR had the ability for VLAN as well? Not 
that it matters, it looks like I can get the 2626-PWR for under $600, 
and that fills out POE to all the ports.


Is it possible that I can run one cable to the phone, then run a cable 
from the phone to a computer or another device and have those the phone 
and computer or other device be on separate networks?

I'm sorry if this sounds newbish; I'm still learning.

-Andy

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Re: [asterisk-users] VoIP PoE phones for restaurant

2011-01-04 Thread Mark Deneen
On Tue, Jan 4, 2011 at 8:52 AM, Andy Graybeal
andy.grayb...@casanueva.com wrote:
 On 01/03/2011 07:53 PM, cjwstudios wrote:

 Andy,
 The 501 and 320 are EOL.  I'd go for the IP335 and a 2626-PWR, since the
 2626 can support vlans you can isolate data and voice.  Make sure to
 spec a UPS on the PoE switch.


 CJW,
 Awesome.  Thanks for the input.  For some reason or another I figured EOL
 wasn't such a bad thing as I could pick up the phones for cheap on ebay or
 something; but maybe this isn't the best of plans.

 The IP335 is on average about $10 more than the 501 or 320 new anyway.

 I thought that the 2610-24/12-PWR had the ability for VLAN as well? Not that
 it matters, it looks like I can get the 2626-PWR for under $600, and that
 fills out POE to all the ports.

 Is it possible that I can run one cable to the phone, then run a cable from
 the phone to a computer or another device and have those the phone and
 computer or other device be on separate networks?
 I'm sorry if this sounds newbish; I'm still learning.

The Polycom 321 has not been EOL'd and supports VLAN.  It is, however,
lacking a 2nd ethernet port if you were to go that route.

-M

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Re: [asterisk-users] VoIP PoE phones for restaurant

2011-01-04 Thread Tom Rymes

On 01/04/2011 8:52 AM, Andy Graybeal wrote:


Is it possible that I can run one cable to the phone, then run a cable
from the phone to a computer or another device and have those the phone
and computer or other device be on separate networks?
I'm sorry if this sounds newbish; I'm still learning.


I'm no networking expert, but no one else has answered, so I'll give it 
a shot.


It is indeed possible (quite common, actually) to run the wiring as you 
describe. If you want to keep the data and voice traffic separate, you 
can use VLANs to do so. Your switches will need to support VLANS, and 
you will need to configure VLANs to separate the voice and data traffic.


As I understand it, though, you are still subject to the bandwidth 
limitations of the underlying network, so it's still possible that heavy 
traffic from the PC might affect the voice traffic. QOS or other methods 
might be used to help avoid this.


For this reason, I personally prefer to keep my voice and data LANs 
physically separated when possible. Obviously, cost and complexity do 
increase somewhat. It's probably not a good solution for everyone, but 
it sounds like you have a pretty small installation and you might decide 
that the additional cost is justified.


Tom

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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-04 Thread Andy Graybeal

The Polycom 321 has not been EOL'd and supports VLAN.  It is, however,
lacking a 2nd ethernet port if you were to go that route.

-M

Thanks for the response Mark.  I see the 331 has two ports and the same 
features as the 321.


I'm wondering what phone would be best being used as an intercom in a 
busy kitchen.  I asked this some months ago; but this time around I'm 
writing it into this years budget.


I see the 335 has HD Voice and the 321 has Clarity by Polycom.  Which 
would be best in a noisy kitchen using the devices speaker phone?


Should I seek another device for the kitchen all-together?

-Andy

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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-04 Thread Jeff LaCoursiere


On Tue, 4 Jan 2011, Andy Graybeal wrote:


The Polycom 321 has not been EOL'd and supports VLAN.  It is, however,
lacking a 2nd ethernet port if you were to go that route.

-M

Thanks for the response Mark.  I see the 331 has two ports and the same 
features as the 321.


I'm wondering what phone would be best being used as an intercom in a busy 
kitchen.  I asked this some months ago; but this time around I'm writing it 
into this years budget.


I see the 335 has HD Voice and the 321 has Clarity by Polycom.  Which would 
be best in a noisy kitchen using the devices speaker phone?


Should I seek another device for the kitchen all-together?



I would.  The whole Polycom line seems designed for desktop use, and the 
speakers just don't get very loud.  I have especially had this complaint about 
the ring volume, even at some desktops!


In the hotels where we have installations that include busy kitchen extensions 
there seems to be no substitute for an old analog wall mount phone with a 
really loud ringer (backed by an ATA).  That doesn't help you with intercom 
though...


j

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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-04 Thread Tilghman Lesher
On Tuesday 04 January 2011 16:15:54 Andy Graybeal wrote:
  The Polycom 321 has not been EOL'd and supports VLAN.  It is, however,
  lacking a 2nd ethernet port if you were to go that route.
  
  -M
 
 Thanks for the response Mark.  I see the 331 has two ports and the same
 features as the 321.
 
 I'm wondering what phone would be best being used as an intercom in a
 busy kitchen.  I asked this some months ago; but this time around I'm
 writing it into this years budget.
 
 I see the 335 has HD Voice and the 321 has Clarity by Polycom.  Which
 would be best in a noisy kitchen using the devices speaker phone?
 
 Should I seek another device for the kitchen all-together?

I'd definitely look into a phone mounted to the wall that has no actual 
handset, but merely buttons and a speaker grille.  It should probably
additionally be stainless steel, as I suspect it will need a good cleaning
at least daily.

The Polycom phones look great on a desk, but they are not industrial in
design.

-- 
Tilghman

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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-04 Thread mgraves
IMHO G.722 beats Clarity By Polycom every time. 

I had an IP335 for review before they launched. The audio quality is the
same as the better models (IP450/550/650) only the user interface is
different. Very good speakerphone, too.

Review here: 

http://www.mgraves.org/2010/01/review-polycom-soundpoint-ip335-entry-level-hdvoice-ip-phone/

Michael Graves
mgraves  mstvp.com
o(713) 861-4005
c(713) 201-1262
sip:mjgra...@mstvp.onsip.com
skype mjgraves

  Original Message 
 Subject: Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)
 From: Andy Graybeal andy.grayb...@casanueva.com
 Date: Tue, January 04, 2011 4:15 pm
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 asterisk-users@lists.digium.com
 
 
  The Polycom 321 has not been EOL'd and supports VLAN.  It is, however,
  lacking a 2nd ethernet port if you were to go that route.
 
  -M
 
 Thanks for the response Mark.  I see the 331 has two ports and the same 
 features as the 321.
 
 I'm wondering what phone would be best being used as an intercom in a 
 busy kitchen.  I asked this some months ago; but this time around I'm 
 writing it into this years budget.
 
 I see the 335 has HD Voice and the 321 has Clarity by Polycom.  Which 
 would be best in a noisy kitchen using the devices speaker phone?
 
 Should I seek another device for the kitchen all-together?
 
 -Andy
 
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Re: [asterisk-users] VoIP PoE phones for restaurant

2011-01-03 Thread cjwstudios
Andy,

The 501 and 320 are EOL.  I'd go for the IP335 and a 2626-PWR, since the
2626 can support vlans you can isolate data and voice.  Make sure to spec a
UPS on the PoE switch.

On Mon, Jan 3, 2011 at 8:30 AM, Andy Graybeal
andy.grayb...@casanueva.comwrote:

 Greetings,
 I mailed the list regarding an intercom system some months ago and we came
 to the conclusion that I should purchase a Polycom 501 phone.

 I'm now considering the purchase for this year, and I'm now wondering
 between the Polycom 501 and the 320 for the intercom.

 I don't need the spare ethernet on the phone because I would like to have
 my voice network separate from my regular LAN.

 Which one would be easier to use, the 501 or the 320?  I want PoE, were
 these both made before PoE was standardized and do I need a special cable?
  Can I make this cable myself?

 In the future we plan to have 7 phones in the house.  I'm considering what
 kind of PoE switch I should purchase.

 I have 3 PoE access points (for two separate LANs).

 I've been considering th HP ProCurve 2610-24/12PWR Switch (J9086A) (
 http://h10010.www1.hp.com/wwpc/il/en/sm/WF06b/12883-12883-3445275-427605-427605-3751584-3658873.html)

 It's got 12 PoE ports, it's managed, and it looks like I can pick one up
 for under $500.

 Any help is appreciated.

 -Andy

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