Re: [asterisk-users] iaxModem pickup problem

2017-05-04 Thread James B. Byrne

On Thu, May 4, 2017 13:19, Telium Technical Support wrote:
. . .
> This design (FreePBX) makes Asterisk much more fragile than it has to
> be.
> It's a good idea to keep a backup astdb on the PBX in case of
> corruption.
>

I have added a cron job to make a copy that file every day at midnight
with a date timestamp in the file name.  I also have daily scheduled
backups of the entire FreePBX installation and databases through
FreePBX itself but this approach seems a little more convenient.

We have had similar incidents in the past which we could never
determine the cause of before it was somehow rectified.  I infer that
on each occasion something we tried simply caused the astdb file to be
rebuilt and thereby corrected the issue without us ever being aware
that is what happened.

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James B. Byrnemailto:byrn...@harte-lyne.ca
Harte & Lyne Limited  http://www.harte-lyne.ca
9 Brockley Drive  vox: +1 905 561 1241
Hamilton, Ontario fax: +1 905 561 0757
Canada  L8E 3C3


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Re: [asterisk-users] iaxModem pickup problem

2017-05-04 Thread Telium Technical Support
The file astdb.sqlite is a SQLite 3 file (all tables and indices rolled into
one file).  While Asterisk is running the astdb file is always open for r/w.
FreePBX regularly updates rows ("keys") in this database, so writes are
often in progress.

In the event of a power failure the file will not be properly closed, or
worse be left in an invalid state.  Once Asterisk starts it is may refuse to
read some astdb rows, or potentially the whole file.

Asterisk natively does not need the astdb file but FreePBX makes extensive
use of it.  In particular, FreePBX dialplans check device/user information
in the astdb for call handling.  So a missing/corrupt user/device will cause
the dialplan to fail.  (That's why I suggested to you watch the dialplan
from the Asterisk CLI when a fax comes in).

This design (FreePBX) makes Asterisk much more fragile than it has to be.
It's a good idea to keep a backup astdb on the PBX in case of corruption.

-Original Message-
From: James B. Byrne [mailto:byrn...@harte-lyne.ca] 
Sent: Thursday, May 4, 2017 12:29 PM
To: Telium Technical Support <supp...@telium.ca>
Cc: asterisk-users@lists.digium.com
Subject: RE: [asterisk-users] iaxModem pickup problem


On Thu, May 4, 2017 11:38, Telium Technical Support wrote:
> It depends a bit on your version of FreePBX, but here's a link to show 
> you how:
>
> http://telium.ca/pages/forums/viewtopic.php?f=7=19
>
> Hopefully option 1 works for you (quick and easy).  If not, you'll 
> have to try option 2.  Ignore option 3 since that's only for users of 
> High Availability for Asterisk (HAAst).
>
> (I assume that if you had a full backup you would have already tried 
> to restore it)
>

No, I did not try to restore from backups; and yes I have daily backups to
recover from if that is necessary.  However, I have since corrected the
damaged rows in astdb.sqlite and the fax service is now working again.

If someone could explain what likely happens to damage astdb.sqlite when the
system is suddenly powered off I would appreciate it.

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Do NOT transmit sensitive data via e-Mail  Do NOT open attachments
nor follow links sent by e-Mail

James B. Byrnemailto:byrn...@harte-lyne.ca
Harte & Lyne Limited  http://www.harte-lyne.ca
9 Brockley Drive  vox: +1 905 561 1241
Hamilton, Ontario fax: +1 905 561 0757
Canada  L8E 3C3



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Re: [asterisk-users] iaxModem pickup problem

2017-05-04 Thread James B. Byrne

On Thu, May 4, 2017 11:38, Telium Technical Support wrote:
> It depends a bit on your version of FreePBX, but here's a link to show
> you how:
>
> http://telium.ca/pages/forums/viewtopic.php?f=7=19
>
> Hopefully option 1 works for you (quick and easy).  If not, you'll
> have to try option 2.  Ignore option 3 since that's only for users
> of High Availability for Asterisk (HAAst).
>
> (I assume that if you had a full backup you would have already tried
> to restore it)
>

No, I did not try to restore from backups; and yes I have daily
backups to recover from if that is necessary.  However, I have since
corrected the damaged rows in astdb.sqlite and the fax service is now
working again.

If someone could explain what likely happens to damage astdb.sqlite
when the system is suddenly powered off I would appreciate it.

-- 
***  e-Mail is NOT a SECURE channel  ***
Do NOT transmit sensitive data via e-Mail
 Do NOT open attachments nor follow links sent by e-Mail

James B. Byrnemailto:byrn...@harte-lyne.ca
Harte & Lyne Limited  http://www.harte-lyne.ca
9 Brockley Drive  vox: +1 905 561 1241
Hamilton, Ontario fax: +1 905 561 0757
Canada  L8E 3C3


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Re: [asterisk-users] iaxModem pickup problem

2017-05-04 Thread Telium Technical Support
It depends a bit on your version of FreePBX, but here's a link to show you
how:

http://telium.ca/pages/forums/viewtopic.php?f=7=19

Hopefully option 1 works for you (quick and easy).  If not, you'll have to
try option 2.  Ignore option 3 since that's only for users of High
Availability for Asterisk (HAAst).

(I assume that if you had a full backup you would have already tried to
restore it)

-Raj-

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of James B. Byrne
Sent: Thursday, May 4, 2017 11:00 AM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] iaxModem pickup problem


On Thu, May 4, 2017 10:22, James B. Byrne wrote:

I am advised that it may be possible thast the astdb.sqlite3 database may be
corrupted.  Are there procedures to rebuild or repair this? 
Where are they documented?  If not then how does one repair such?

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Do NOT transmit sensitive data via e-Mail  Do NOT open attachments
nor follow links sent by e-Mail

James B. Byrnemailto:byrn...@harte-lyne.ca
Harte & Lyne Limited  http://www.harte-lyne.ca
9 Brockley Drive  vox: +1 905 561 1241
Hamilton, Ontario fax: +1 905 561 0757
Canada  L8E 3C3


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Re: [asterisk-users] iaxModem pickup problem

2017-05-04 Thread James B. Byrne

On Thu, May 4, 2017 10:22, James B. Byrne wrote:

I am advised that it may be possible thast the astdb.sqlite3 database
may be corrupted.  Are there procedures to rebuild or repair this? 
Where are they documented?  If not then how does one repair such?

-- 
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Do NOT transmit sensitive data via e-Mail
 Do NOT open attachments nor follow links sent by e-Mail

James B. Byrnemailto:byrn...@harte-lyne.ca
Harte & Lyne Limited  http://www.harte-lyne.ca
9 Brockley Drive  vox: +1 905 561 1241
Hamilton, Ontario fax: +1 905 561 0757
Canada  L8E 3C3


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Check out the new Asterisk community forum at: https://community.asterisk.org/

New to Asterisk? Start here:
  https://wiki.asterisk.org/wiki/display/AST/Getting+Started

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