Have a read of the advisory, Cisco usually supplies software fixes for security bugs without requiring an active maintenance contract. There’ll be a paragraph there which describes the hoops you need to jump through to get it (typically email a copy of the advisory and a “show version” to t...@cisco.com <mailto:t...@cisco.com>)
- mark > On 23 Jan 2018, at 2:27 PM, Tim Murphy <allbi...@gmail.com> wrote: > > Hi team, > I need assistance or would be greate if a Microsoft Engineer can respond > here. We bought a bunch of brand new Cisco Nexus switches (still sealed in > boxes at the time of purchase) in an Auction. The switches originally > belonged to Microsoft but the auction was held by a third party auctioneer. > The switches were running ok in production for us until found out there is a > major security flaw with the firmware we are currently using. We contacted > Cisco for firmware upgrade as the switches are all still under warranty, but > Cisco is refusing to help as the support contract is still under Microsoft > and as per Cisco, either someone from Microsoft should raise the TAC support > request, or Microsoft should accept to transfer the contract to us. Has > anyone has a similar experience before? Any suggestions? Is there a Microsoft > Engineer here who can help? > Thanks all > > _______________________________________________ > AusNOG mailing list > AusNOG@lists.ausnog.net > http://lists.ausnog.net/mailman/listinfo/ausnog
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