Somehow I completely missed the words "new house in a new estate" - I've
been up all night. :)
Option 2 is actually quite likely then.
On Fri, 17 Apr 2020 at 06:55, Louis Crossing wrote:
> There's two possible ways forward here:
>
> 1: It's a missing address - your
There's two possible ways forward here:
1: It's a missing address - your ISP of choice needs to lodge a case with
NBNco for this. You'll need proof of occupancy such as a utility bill,
rental agreement, etc.
NBNco will then review the case and hopefully add the address into the
system. When they
Had this issue many times.
casops.cas...@foxtel.com.au
02 9813 9070
Send them an email, follow it up with a phone call maybe a day later if you
haven't heard anything.
Casops don't fix it directly but they can contact the people that can; they
sometimes just need a bit of a nudge to follow it
There are some installation technicians (contractors for NBNco) telling our
customers that certain installation issues wouldn't be happening if the
customer had signed up with Telstra.
I've had a few occasions now where I've had to explain to customers that
Telstra are just another RSP and what
