Re: [AusNOG] New voice payload issues? Vocus QLD

2019-01-30 Thread Roger Lienert
: Roger Lienert Sent: Wednesday, 30 January 2019 3:58 PM To: 'Elliott Willink' ; ausnog@lists.ausnog.net Subject: RE: New voice payload issues? Vocus QLD Hi Elliott, We were able to reproduce the issue last week and then unable to reproduce once the issue was identified and resolved. For this reason

Re: [AusNOG] New voice payload issues? Vocus QLD

2019-01-29 Thread Roger Lienert
are looking into this issue and have engaged our voice engineering team for further investigation, it is being treated as a real and serious issue. The impact to your customer base is understood and we are working on identifying and resolving asap. Regards, Roger Lienert | Manager Customer

Re: [AusNOG] Engin down?

2018-12-04 Thread Roger Lienert
Hi All, This issue was caused by a change within Mega-IX, we're chasing Mega-IX for the details to ensure it has been addressed prior to reactivating this peering connection. Regards, Roger Lienert | Manager Customer Assurance - Wholesale M: +61 404 079 779 D: +61 2 8999 8226 E

Re: [AusNOG] Vocus Voice Issue?

2018-05-24 Thread Roger Lienert
Hi All, We’ve had an anomaly on a Border router in Perth, unsure of the exact cause at this point, we lost some BGP sessions with all services now restored. Was unrelated to any human activity, investigation continues. Regards, Roger From: AusNOG on behalf of

Re: [AusNOG] Anyone else seeing massive packet loss to AWS us-east-1 via Telia currently?

2018-01-29 Thread Roger Lienert
Hi All, This is now resolved. Seems HE has started doing something funky with our routes resulting in sending all our traffic to our Asia POP’s rather than our SJC POP. We have disabled our transit links in HKG and SIN and service has been restored, working with HE for a permanent resolution.

Re: [AusNOG] Vocus/Amcom High Jitter

2018-01-10 Thread Roger Lienert
Hi Dave, One of our engineers will be contacting you soon. Regards, Roger From: AusNOG on behalf of Dave Browning Date: Thursday, 11 January 2018 3:59 pm To: "aus...@ausnog.net" Subject: [AusNOG] Vocus/Amcom High