Re: [AusNOG] New IP range being Geoblocked by Foxtel Streaming

2018-06-28 Thread Jim Woodward
On 28-06-2018 18:18, Mark Andrews wrote: I could not agree more, It should be on the onus of the streaming service that if they are blocking to a Region by IP that they keep that info up to date. I detest the fact that Geoblocking even exists, even more when Foxtel are too lazy to keep on top of

Re: [AusNOG] New IP range being Geoblocked by Foxtel Streaming

2018-06-28 Thread Mark Andrews
The customer should call the ACCC. Foxtel are taking the money and not delivering the product. > On 15 Jun 2018, at 2:11 pm, Louis Crossing wrote: > > Had this issue many times. > > casops.cas...@foxtel.com.au > 02 9813 9070 > > Send them an email, follow it up with a phone call maybe a day

Re: [AusNOG] New IP range being Geoblocked by Foxtel Streaming

2018-06-14 Thread Louis Crossing
Had this issue many times. casops.cas...@foxtel.com.au 02 9813 9070 Send them an email, follow it up with a phone call maybe a day later if you haven't heard anything. Casops don't fix it directly but they can contact the people that can; they sometimes just need a bit of a nudge to follow it