Re: [AusNOG] Telstra contact

2023-12-20 Thread Bradley King
I’ll send you a message off list Brad Get Outlook for iOS  From: AusNOG on behalf of Chad Kelly Sent: Wednesday, December 20, 2023 10:07 pmTo: ausnog@lists.ausnog.net Subject: [AusNOG] Telstra contact  Hi Can someone from Telstra contact me off list please. I’ve

Re: [AusNOG] Telstra contact

2023-12-20 Thread Russell Langton
Hi Chad, I'll reach to you directly. On Wed, 20 Dec 2023, 10:07 pm Chad Kelly, wrote: > Hi Can someone from Telstra contact me off list please. > > I’ve got a customer issue that needs a mail admin / network engineer to > take a look at as its out of the ordinary. > > Well to the extent that the

[AusNOG] Telstra contact

2023-12-20 Thread Chad Kelly
Hi Can someone from Telstra contact me off list please. I've got a customer issue that needs a mail admin / network engineer to take a look at as its out of the ordinary. Well to the extent that the normal call center staff can't deal with it. In case you are aware of it and working on it the issu

Re: [AusNOG] Telstra contact - DDoS

2017-06-04 Thread Chris Legg
Hi Jared He has tried disconnecting for 12 hours but obtained the same IP on re-connection. He suspects DDoS attack based on the log file (https://www.dropbox.com/s/3t4zj4ds8zyk4eb/log.txt?dl=0). Firewall is on, ICMP is off. Thanks Chris On 4/06/2017 4:06 PM, Jared Hirst wrote: Hi Chris, A

Re: [AusNOG] Telstra contact - DDoS

2017-06-04 Thread Christian Heinrich
Chris, On Sun, Jun 4, 2017 at 5:53 PM, Chris Legg wrote: > Would anyone from Telstra be able to help a colleague of mine with what > appears to be a DDoS attack on his residential HFC connection please? Their contact information is listed at https://www.first.org/members/teams/telstra_t-cert -

Re: [AusNOG] Telstra contact - DDoS

2017-06-04 Thread Jared Hirst
Hi Chris, A static IP would make the situation worse. Can the EU disconnect and get a new IP via their provider? What makes them think that this is a DDoS attack? Have they tried turning their firewall on in their router? Most likely won't help, but a good start if it's a small script kiddy atta

[AusNOG] Telstra contact - DDoS

2017-06-04 Thread Chris Legg
Hi all Would anyone from Telstra be able to help a colleague of mine with what appears to be a DDoS attack on his residential HFC connection please? Tried calling support and after 10 minutes of trying to explain the situation they suggested speaking to the billing department (not open weekends