Re: [backstage] Does the BBC ever respond to web site feedback?

2010-06-03 Thread Nick Morrott
On 3 June 2010 19:34, John O'Donovan wrote: > Why the pound sign issue? We are updating our news CMS and in some rare > cases older content in ISO-8859-1 is being pulled into UTF-8 pages and > we are seeing these character issues. We are ironing them out and this > will go away soon. The issue i

RE: [backstage] Does the BBC ever respond to web site feedback?

2010-06-03 Thread John O'Donovan
Hi David, We do respond to queries as fast as possible. Would be useful to know who you asked? Why the pound sign issue? We are updating our news CMS and in some rare cases older content in ISO-8859-1 is being pulled into UTF-8 pages and we are seeing these character issues. We are ironing them o

Re: [backstage] Developer: Parsing AOD xml, and which PID is permanent?

2010-06-03 Thread Paul Webster
A comment regarding the WMA content ... watch out with the media link URL. It only works if the listener is in UK (BBC does geo lookup). The trick is to use http://www.bbc.co.uk/listen/again/.asx Since this is supposed to do the same geo lookup and then dynamically generate an ASX with the right l

Re: [backstage] Developer: Parsing AOD xml, and which PID is permanent?

2010-06-03 Thread Mo McRoberts
On 3-Jun-2010, at 18:59, Steve Clarke wrote: > 2) In the aod XML file, there are records formatted in the following way: > > >key data >b007k1sk >bbc_7 >title, series, episode >overview > > > > series no. > brand > > > link details >

[backstage] Developer: Parsing AOD xml, and which PID is permanent?

2010-06-03 Thread Steve Clarke
Dear all, I am writing an alert application, which looks out for specific radio programs, and sends an alert (email / SMS, etc) when a program that meets specific criteria has been spotted on the audio on demand side of the BBC. I have three questions: 1) I am downloading the aod xml file, e.

Re: [backstage] Does the BBC ever respond to web site feedback?

2010-06-03 Thread Brian Butterworth
ooh er missus. But the DMGT own Teletext who run the Gay Rabbit channel... On 3 June 2010 17:07, Alex Mace wrote: > and claim that they were put there by gay asylum seekers who got into by > BBC through the back door... > > On 3 Jun 2010, at 17:03, Kieran Kunhya wrote: > > >>> I reported this a

Re: [backstage] Does the BBC ever respond to web site feedback?

2010-06-03 Thread Anthony McKale
http://www.bbc.co.uk/complaints/homepage/ http://www.bbc.co.uk/complaints/handle.shtml#reply Basically the bbc has to reply within 10 days I think, otherwise you can escalate it, Had quite a few technical one's in my time all of which had to and were responded to, Often something can be done, f

Re: [backstage] Does the BBC ever respond to web site feedback?

2010-06-03 Thread Stephen Jolly
On 3 Jun 2010, at 15:23, David Woodhouse wrote: > I reported this a few weeks ago, on a different story. It never got > fixed, and the problem keeps happening. Generally when I've reported stuff it's been fixed. Occasionally, I've even received a nice thank-you email from the sub who's correcte

Re: [backstage] Does the BBC ever respond to web site feedback?

2010-06-03 Thread Alex Mace
and claim that they were put there by gay asylum seekers who got into by BBC through the back door... On 3 Jun 2010, at 17:03, Kieran Kunhya wrote: >>> I reported this a few weeks ago, on a different story. >> It never got >>> fixed, and the problem keeps happening. >>> > > Forward your co

Re: [backstage] Does the BBC ever respond to web site feedback?

2010-06-03 Thread Kieran Kunhya
> > I reported this a few weeks ago, on a different story. > It never got > > fixed, and the problem keeps happening. > >    Forward your complaint to the Daily Mail ;) - Sent via the backstage.bbc.co.uk discussion group. To unsubscribe, please visit http://backstage.bbc.co.uk/archives/2005/01

Re: [backstage] Does the BBC ever respond to web site feedback?

2010-06-03 Thread Gordon Joly
On 03/06/2010 15:23, David Woodhouse wrote: I reported this a few weeks ago, on a different story. It never got fixed, and the problem keeps happening. Try this http://www.flickr.com/photos/loopzilla/4665237563/ Gordo -- Think Feynman Gordon Joly gordon.j...@pobox.com - Sent via

Re: [backstage] Does the BBC ever respond to web site feedback?

2010-06-03 Thread Reverend Graeme Mulvaney
File a 'complaint' - they seem to elicit a faster response. On Thu, Jun 3, 2010 at 3:23 PM, David Woodhouse wrote: > The news page at http://news.bbc.co.uk/1/hi/business/10225181.stm > currently lists 'JP Morgan gets record �33m fine' under 'Top Business > Stories' on the right-hand side, just a

[backstage] Does the BBC ever respond to web site feedback?

2010-06-03 Thread David Woodhouse
The news page at http://news.bbc.co.uk/1/hi/business/10225181.stm currently lists 'JP Morgan gets record �33m fine' under 'Top Business Stories' on the right-hand side, just above the 'Most Popular...'. Do not adjust your set; that's really an unprintable character before the '33m', where there sh