[Bes-admins] Proper procedure for Blackberry changeout on BES

2010-07-15 Thread Wes Harper
Was wondering what 'best practices' are for when an employee gets a different type of Blackberry phone. What I've been doing is: 1.Go to BES (5.0), select Manage user and find employee 2.Delete user (Yes - Delete the user and remove the Blackberry information from the user's

Re: [Bes-admins] Proper procedure for Blackberry changeout on BES

2010-07-15 Thread Jeff Peters
When we replace a phone, I just generate a new password and reactivate. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Wes Harper Sent: Thursday, July 15, 2010 10:35 AM To: 'bes-admins@dataoutages.com' Subject: [Bes-admins] Proper procedure

Re: [Bes-admins] Proper procedure for Blackberry changeout on BES

2010-07-15 Thread Eggan, Mark
, July 15, 2010 8:15 AM To: wrbdec...@gmail.com; A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Proper procedure for Blackberry changeout on BES I use BB Swiss Army Knife to do a Factory Reset also. This removes the Default IT Policy

Re: [Bes-admins] Proper procedure for Blackberry changeout on BES

2010-07-15 Thread Paul A. Mountcastle Jr.
- From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: 'bes-admins@dataoutages.com' bes-admins@dataoutages.com Sent: Thu Jul 15 10:35:03 2010 Subject: [Bes-admins] Proper procedure for Blackberry changeout on BES Was wondering what ‘best practices’ are for when an employee

Re: [Bes-admins] Proper procedure for Blackberry changeout on BES

2010-07-15 Thread Paul A. Mountcastle Jr.
- From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: wrbdec...@gmail.com wrbdec...@gmail.com; A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.com Sent: Thu Jul 15 11:14:42 2010 Subject: Re: [Bes-admins] Proper procedure for Blackberry changeout

Re: [Bes-admins] Proper procedure for Blackberry changeout on BES

2010-07-15 Thread steveaschett...@yahoo.com
, July 15, 2010 12:10:05 PM Subject: Re: [Bes-admins] Proper procedure for Blackberry changeout on BES Where can one obtain the BB Swiss Army Knife? Paul Mountcastle CGAtlantic | 90 Second Street, Mineola, NY 11501 | United States of America t (516) 625-5100 x130 | f (516) 625-528 | direct (928

Re: [Bes-admins] Proper procedure for Blackberry changeout on BES

2010-07-15 Thread Kalnitsky, Yury
, July 15, 2010 10:35 AM To: 'bes-admins@dataoutages.com' Subject: [Bes-admins] Proper procedure for Blackberry changeout on BES Was wondering what 'best practices' are for when an employee gets a different type of Blackberry phone. What I've been doing is: 1.Go to BES (5.0), select

Re: [Bes-admins] Proper procedure for Blackberry changeout on BES

2010-07-15 Thread Michael Wells
1. Wipe data/disable handheld wirelessly from BES console 2. Generate an activation password 3. Wireless activation of new phone Step 1 wipes the data and removes the PIN from BES, so when you activate the new phone the initial data pre-population still occurs. We usually do all of these steps