Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-21 Thread Art Alexion
Just a shot in the dark, but when you open the PDFs in Adobe Reader, and check the properties, is there any pattern among PDF versions? -- Art Alexion On Jan 20, 2011, at 4:39 PM, Moller, Doreen doreen.mol...@merck.commailto:doreen.mol...@merck.com wrote: I am running BES 5.0 and we just

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-21 Thread Moller, Doreen
Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not Just a shot in the dark, but when you open the PDFs in Adobe Reader, and check the properties, is there any pattern among PDF versions? -- Art Alexion On Jan 20, 2011, at 4:39 PM, Moller

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread Peterson David
Are these PDFs in email attachments? I don't think my users would let me keep them on 4.2, they love their HTML email too much. I'm assuming the 9650 is a typo, that starts at OS6. From: bes-admins-boun...@dataoutages.com

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread wrbdecker
for BES Admin's to discuss issues,etc.'bes-admins@dataoutages.com Reply-To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not ___ Bes

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread Peterson David
to discuss issues, etc. Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not It launched with 5 didn't I? The 9650? But still the point stands. Have you restarted the attachment service? Sent via BlackBerry by ATT -Original Message- From: Peterson David dpete

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread Moller, Doreen
-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Thursday, January 20, 2011 4:50 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not Are these PDFs in email attachments? I don't think my users would

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread Linares, Mo A
To check quickly if it is an issue with the unit - go to email - options - email setting - change the enable html to NO - Try opening the pdf again Also check if the attachment service is installed on the bb - You may want to upgrade these bbs to later oses also From:

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread Moller, Doreen
-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Linares, Mo A Sent: Thursday, January 20, 2011 5:04 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not To check quickly if it is an issue

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread Wesson, Michael
, 21 January 2011 9:50 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not It turns out its the server. When I moved my account to this server, now I cant open this attachment either. That's as far as I got so far

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Willnot

2011-01-20 Thread Wesson, Michael
for BES Admin's to discuss issues, etc. Cc: A list for BES Admin's todiscuss issues, etc. Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Willnot I did check earlier today and it was allowed. Thanks Sent from my iPhone On Jan 20, 2011, at 10:19 PM, Wesson, Michael wess

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Willnot

2011-01-20 Thread Moller, Doreen
...@gmail.com wrbdec...@gmail.commailto:wrbdec...@gmail.com Sent: Friday, 21 January 2011 11:47 AM To: Moller, Doreen; A list for BESAdmin's todiscuss issues, etc. Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Willnot Does it give any error at all? Or just doesn't allow it to open

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Willnot

2011-01-20 Thread Peterson David
Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Willnot No just 1. Sent from my iPhone On Jan 20, 2011, at 10:26 PM, Wesson, Michael wess...@newsltd.com.aumailto:wess...@newsltd.com.au wrote: On all instances on all bes servers? Michael