[Bes-admins] Does anyone Know of an issue with Google Sync and Blackberry

2010-03-24 Thread Moller, Doreen
Hi Everyone, I have a user who is complaining that Google synch is changing his appointments and adding one hour. If he disables Blackberry synch the problem goes away? I have not personally used Google synch. Any suggestions would be greatly appreciated. Thanks! Doreen Moller Lead Analyst,

Re: [Bes-admins] Does anyone Know of an issue with Google Sync andBlackberry

2010-03-24 Thread Eggan, Mark
You said if he disables BlackBerry sync the problem goes away? Is this a separate thing from Google Sync? Have him verify his time settings on Google Sync I'd suppose. This might be one of those 'need to visit' BlackBerrys Thanks! Mark Eggan x8142 P Please consider your

Re: [Bes-admins] Does anyone Know of an issue with Google Sync andBlackberry

2010-03-24 Thread Joseph C Freer
my first guess would be a time zone or dst issue. Have the user check the Google settings for the right time zone/date and time. On Mar 24, 2010 2:23 PM, Eggan, Mark mark.eg...@countyofnapa.org wrote: You said if he disables BlackBerry sync the problem goes away? Is this a separate thing from

Re: [Bes-admins] Does anyone Know of an issue with Google SyncandBlackberry

2010-03-24 Thread Moller, Doreen
Hi - The user said he already checked that. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Joseph C Freer Sent: Wednesday, March 24, 2010 02:26 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re:

Re: [Bes-admins] Does anyone Know of an issue with Google Sync andBlackberry

2010-03-24 Thread Art Alexion
My initial reaction is that it is a time zone or DST problem. On Wed, 2010-03-24 at 14:23 -0400, Eggan, Mark wrote: You said if he disables BlackBerry sync the problem goes away? Is this a separate thing from Google Sync? Have him verify his time settings on Google Sync I’d

Re: [Bes-admins] Does anyone Know of an issue with Google Sync andBlackberry

2010-03-24 Thread Art Alexion
Joseph, I can't believe that we not only thought the same thing, but almost used the same words. I'm not convinced this isn't it. On Wed, 2010-03-24 at 14:26 -0400, Joseph C Freer wrote: my first guess would be a time zone or dst issue. Have the user check the Google settings for the right

Re: [Bes-admins] Does anyone Know of an issue with Google SyncandBlackberry

2010-03-24 Thread Don Andrews
Older BB without the DST2007 patches?  BB settings checked as well as google? From: Moller, Doreen doreen.mol...@spcorp.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Wed, March 24, 2010 11:40:23 AM Subject: Re:

Re: [Bes-admins] Does anyone Know of an issue with GoogleSyncandBlackberry

2010-03-24 Thread Chris Burwell
My 9000 with Google sync will not allow me to sync my calendar with both BES and GS (Google Sync automatically detects that the calendar is syncing with BES and disables the calendar sync in GS). As someone else asked, do the times on the calendar entries change in all places (Outlook, Device,