Re: [Bes-admins] Bes database move to sql 2000

2010-05-25 Thread hdawg
Review http://www.port3101.org/featured-blackberry-kb-articles/902-kb12247-move-msde-database-microsoft-sql-server-database.html and http://www.port3101.org/featured-blackberry-kb-articles/1425-kb12714-move-blackberry-mdss-databases-new-microsoft-sql-server.html it isn’t as simple as just a

Re: [Bes-admins] Owner Information Missing

2010-05-25 Thread hdawg
Is there any info set when you go to Options Owner on the HH? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Richard Lawley Sent: Tuesday, May 25, 2010 2:57 PM To: bes-admins@dataoutages.com Subject: [Bes-admins] Owner Information Missing

Re: [Bes-admins] Subscription Assistance

2010-05-25 Thread hdawg
Read: http://www.dataoutages.com/mailman/listinfo/bes-admins From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Nelson, Caryn S. Sent: Tuesday, May 25, 2010 4:22 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins]

Re: [Bes-admins] Bes database move to sql 2000

2010-05-25 Thread hdawg
Very much the same process … http://www.port3101.org/featured-blackberry-kb-articles/133-kb03112-how-move-besmgmt-database-new-sql-server-instance.html http://blog.port3101.org/hdawg http://blog.port3101.org/hdawg From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun

Re: [Bes-admins] Using a Proxy Server with BES

2010-05-25 Thread hdawg
It is all or nothing. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Don Andrews Sent: Tuesday, May 25, 2010 5:22 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Using a Proxy Server with BES I think it may

Re: [Bes-admins] Delete user Bes 5

2010-06-01 Thread hdawg
It's probably NOT a rights thing. Check the BAS log file for any errors / events. If you want to zip up the log and email it to me I'll look at it. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of m...@hotmail.com Sent: Tuesday, June 01,

Re: [Bes-admins] BES data plans

2010-06-07 Thread hdawg
BlackBerry Expert Support Center - https://www.blackberry.com/besc/dashboard/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Ceron, Carlos Sent: Monday, June 07, 2010 12:41 PM To: 'A list for BES Admin's to discuss issues, etc.

Re: [Bes-admins] Message To Change BlackBerry Password

2010-06-09 Thread hdawg
Sounds like the BIS message where they've changed their password on an email account and need to update it in BIS. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of guzow...@mskcc.org Sent: Wednesday, June 09, 2010 8:25 AM To:

Re: [Bes-admins] Need way to extract login id for 4.1.6 BES users

2010-06-22 Thread hdawg
You want to export user information? Right-click / export? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Tuesday, June 22, 2010 12:41 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Need

Re: [Bes-admins] Need way to extract login id for 4.1.6 BES users

2010-06-22 Thread hdawg
://mobility.merck.com/ mobility.merck.com _ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg Sent: Tuesday, June 22, 2010 2:30 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Need way to extract login id

Re: [Bes-admins] Need to Export Email address from BES Manager 4.1.6

2010-06-23 Thread hdawg
I honestly don't know . I never access data this way. Your best bet may be to use the BRK or direct SQL queries. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, June 23, 2010 12:30 PM To: A list for BES

Re: [Bes-admins] Reporting Tool for BES 4.1.6

2010-06-23 Thread hdawg
What are you looking to report on? Anything detailed that actually does some form of analytics on the data you're going to have to pay for . From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, June 23, 2010

Re: [Bes-admins] Wipe Question

2010-06-25 Thread hdawg
To confirm a wipe from the POLC log: http://blog.port3101.org/hdawg/63-log-file-entries-confirm-erase-data-disable-handheld-command.html Security policy group Media Card Format on Device Wipe Minimum requirements • BlackBerry® Device Software 5.0 • BlackBerry® Enterprise Server 5.0 SP1 http

Re: [Bes-admins] Implementing New Password Policy Tomorrow for 1300 users

2010-06-28 Thread hdawg
I would not recommend following the path you're taking. First and foremost I don't ever recommend applying the default policy to anyone. I recommend making the default policy the most secure / most restrictive policy and then creating new policies for however you choose to implement IT

Re: [Bes-admins] Finished migrating BES 5 to new BES 5 server

2010-07-02 Thread hdawg
I guess all doesn't work well then. What was the migration procedure you used? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of steveaschett...@yahoo.com Sent: Friday, July 02, 2010 11:12 AM To: BES Admin Users Group Subject: [Bes-admins]

Re: [Bes-admins] BES 5 vs BES Express with BIS

2010-07-06 Thread hdawg
BES does not support BIS accounts. The only interaction BES has with BIS accounts is that a BES can block access to BIS. If a BlackBerry smartphone is BES provisioned and the BES Admin does not block access to BIS a user on BES/BES Express can successfully use BIS. From:

Re: [Bes-admins] Outages??

2010-07-08 Thread hdawg
Did you have any SRP disconnects during that time? Check the ALRT ROUT log files. Sounds like a bunch of internal issues and not something regional / widespread at all. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Barker Sent:

Re: [Bes-admins] Prevent personal Blackberries from accessing company email

2010-07-20 Thread hdawg
BIS can also use OWA. See: http://www.port3101.org/featured-blackberry-kb-articles/792-kb11036-firewall-connection-requirements-blackberry-internet-service.htm l for a list of what IP's BIS connections are coming from. Block these inbound connections at the firewall and you've blocked BIS.

Re: [Bes-admins] Prevent personal Blackberries from accessing company email

2010-07-20 Thread hdawg
Thomason Sent: Tuesday, July 20, 2010 1:28 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company email HDawg, This looks to be the most promising solution. Is there another list that shows the BES IP's? I'd want

Re: [Bes-admins] Prevent personal Blackberries from accessing company email

2010-07-20 Thread hdawg
...@dataoutages.com] On Behalf Of Darhl Thomason Sent: Tuesday, July 20, 2010 1:43 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company email HDawg, Your post shows these addresses as the BIS servers: BIS IP Range 206.51.26.0

Re: [Bes-admins] PreventpersonalBlackberries from accessing companyemail

2010-07-20 Thread hdawg
The documentation that RIM puts out is pretty good. Problem being . most people don't take the time to read through it. It gives you recommendations on ways to meet your security requirements; just need to put in the effort. From: bes-admins-boun...@dataoutages.com

Re: [Bes-admins] Prevent personal Blackberriesfrom accessing company email

2010-07-20 Thread hdawg
] On Behalf Of Darhl Thomason Sent: Tuesday, July 20, 2010 1:43 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Prevent personal Blackberriesfrom accessing company email HDawg, Your post shows these addresses as the BIS servers: BIS IP Range 206.51.26.0/24

Re: [Bes-admins] Turn on reconciliation for permanently deleted email messages

2010-07-21 Thread hdawg
Has anyone turned on reconciliation for permanently deleted email messages on BES 5? We have a few users that want it turned on. Ø Yes, have been so for years. My only concern is the mention of recurring message scans being used to detect these permanently deleted messages. Ø Don’t be

Re: [Bes-admins] Activation issue on BESX 5

2010-07-27 Thread hdawg
What'd the ALRT and CTRL logs look like prior to the reboot. I'm betting they had some clues in there. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Evenden Sent: Tuesday, July 27, 2010 5:56 PM To:

Re: [Bes-admins] Installing 3rd Party Apps

2010-09-01 Thread hdawg
No, but you can create an application control policy to disallow all apps and add in the app you want as an exclusion. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, September 01, 2010 3:17 PM To: A list for

Re: [Bes-admins] Installing 3rd Party Apps

2010-09-01 Thread hdawg
/ mobility.merck.com _ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg Sent: Wednesday, September 01, 2010 3:20 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Installing 3rd Party Apps No, but you can

Re: [Bes-admins] Synching email/calendar after getting a new phone

2010-09-01 Thread hdawg
...@dataoutages.com] On Behalf Of hdawg [hd...@port3101.org] Sent: Wednesday, September 01, 2010 9:35 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Synching email/calendar after getting a new phone Or you could follow none of these recommendations and do it the right way

Re: [Bes-admins] Wiping ONLY Email/Contacts

2010-09-02 Thread hdawg
Take her device and wipe out the messages and contacts databases with desktop manager . and then pray she didn't take any backups. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Thursday, September 02, 2010 1:12 PM To:

Re: [Bes-admins] Pulling specific email off Blackberry units

2010-09-03 Thread hdawg
Yes, hard delete reconciliation will accomplish this . as long as the message is in the state database that BES holds in memory. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Friday, September 03, 2010 9:00 AM To: A

Re: [Bes-admins] Windows Mobile - Off Topic Question

2010-09-16 Thread hdawg
You don't need the IIS logs, you can use the following vbscript to hit the exchange mailbox servers which'll identify the devices and last sync time and dump it into a pretty htm file. http://gsexdev.blogspot.com/2006/09/enumerating-devices-registered-via.html only downside is you need to

Re: [Bes-admins] Logging into BlackBerry Administration Service

2010-09-18 Thread hdawg
Below is your solution. This is the 3rd time I've heard of this problem in the past week. If you're impatient remove them all, but if you can do it one at a time that'll let you know the true culprit. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com]

Re: [Bes-admins] Building New BES 5.01 High Availability Server pair

2010-09-23 Thread hdawg
Wouldn't it make sense to look at your current database size and use that as a starting point? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Thursday, September 23, 2010 9:08 AM To: A list for BES Admin's to discuss

Re: [Bes-admins] Upgrading to BES v5

2010-10-15 Thread hdawg
Go to 2008 64-bit Personally, I'm a fan of a knife-edge to a new OS instance Overall experience: get ready to learn how to administer BES all over again with the BAS / webconsole. I'd highly recommend reading the install guide in its entirety and give the system admin guide a good

Re: [Bes-admins] Software configurations

2010-10-15 Thread hdawg
Never bundle apps and device software together . you were forced with 4.x but with 5 I keep everything separate. To deploy new app versions I have a test group that the new version goes to . and then widespread; seems pretty straightforward, no? From: bes-admins-boun...@dataoutages.com

Re: [Bes-admins] BES vs BESX

2010-10-15 Thread hdawg
http://tinyurl.com/397mys3 From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason Sent: Friday, October 15, 2010 3:49 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: [Bes-admins] BES vs BESX Can someone point me to

Re: [Bes-admins] IIS Components and BES

2010-10-20 Thread hdawg
They are not; just certain ones. The installation manual tells you what needs to be in place. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, October 20, 2010 2:36 PM To: A list for BES Admin's to discuss

Re: [Bes-admins] Bes 5.0 and SQL 2005 sp2

2010-11-17 Thread hdawg
Yes. Read: http://us.blackberry.com/support/software/server_exchange_ver_oct_22_10.pdf (and bookmark: http://us.blackberry.com/support/software/server_compatibility.jsp#tab_tab_compatibility) -Original Message- From: bes-admins-boun...@dataoutages.com

[Bes-admins] BES + Exchange 2010 suckage

2010-11-29 Thread hdawg
Hmnn . http://blogs.kraftkennedy.com/index.php/2010/05/11/mailbox-sync-delays-with-outlook-2003-and-exchange-2010/ anyone else seeing message delays with 2010? ___ Bes-Admins mailing list Bes-Admins@dataoutages.com

Re: [Bes-admins] BlackBerry Enterprise Messenger notdelivering to handsets.

2010-12-16 Thread hdawg
Check out http://blog.port3101.org/hdawg/46-bes-logs-whats-them-part-11-20-polc-log-software-configuration.html Or zip up your POLC log and email it to me with what user / PIN is having a problem getting the app. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes

Re: [Bes-admins] Moving to 64bit server

2011-01-20 Thread hdawg
Migrate to BES Express and install on the desired OS - http://us.blackberry.com/support/software/server_express_exchange_nov_17_10.pdf From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Thursday, January 20, 2011 2:01 PM

Re: [Bes-admins] Blackberry vs Iphone

2011-02-28 Thread hdawg
Anyone that says that they can support iPhones with the same level of care as BES is lying. . unless their level of care of BES is something not worth investing in. Not to be a BES fanboi; but we're talking apples and oranges here . not even in the same game. Disclaimer: I carry both a

Re: [Bes-admins] Blackberry vs Iphone

2011-02-28 Thread hdawg
Anyone that says that they can support iPhones with the same level of care as BES is lying. . unless their level of care of BES is something not worth investing in. Not to be a BES fanboi; but we're talking apples and oranges here . not even in the same game. Disclaimer: I carry both a

Re: [Bes-admins] Blackberry vs Iphone

2011-02-28 Thread hdawg
the IT people scrambling to find a way to secure it to their standards. To my knowledge the hooks into iOS4 just can't handle that kind of security yet. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg Sent: Monday, February 28, 2011 3:04 PM

Re: [Bes-admins] BlackBerry Agent Issues

2011-04-20 Thread hdawg
Wanna send over the ALRT/CTRL logs? Hung threads with a specific agent . that mailbox server experiencing any performance problems? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Cole, Brandon T. Sent: Wednesday, April 20, 2011 3:08 PM To:

Re: [Bes-admins] Moving BES database to new SQL server

2011-05-09 Thread hdawg
Do you have DBNS installed/configured? I love typos (please show me SQL 2003 if you can) http://docs.blackberry.com/en/admin/deliverables/7312/Install_BB_DBNS_216473_11.jsp http://www.blackberry.com/btsc/KB21563 http://www.blackberry.com/btsc/KB11716 For 200 users on a BES, I could install SQL

Re: [Bes-admins] Moving BES database to new SQL server

2011-05-09 Thread hdawg
comfortable with. I'm actually wondering if part of why they want to move me is that BES is the only thing actively complaining. -Original Message- From: hdawg [mailto:hd...@port3101.org] Sent: Monday, May 09, 2011 8:19 AM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Moving