http://www.port3101.org/port-3101-bes-admin-bar-grill/1000-notes-exchange.html#post6863
Quoting "San Antonio, Arvin N" <s...@nytimes.com>:
First post here, although I've been using this list for invaluable
information.
We're currently preparing for an Exchange migration from Notes and
we have about 1000 BB users on our Domino BES. We're trying to
figure out the most efficient way to get these folks activated to
the new Exchange BES. I understand that since it's moving to a new
BES platform, all units must be wiped before getting activated to
the new BES. Of course we would need to back up the items on the
units, wipe the device and then reactivate. From a support
perspective, it would just be a nightmare to have support touch
every single device for these 1000 users. We're leaning more towards
a self-service route in which we provide the users with
documentation on the whole process. Although we're concerned that
they might lose data during the process either because a of "user
error" with the backup or just a lack of knowledge EVEN with the
documentation. We've also considered of setting up a "support room"
and scheduling the users to have them come to this room and have
support help them with the process. At least with this, we can have
several users at the same time attempt the self service documents
with tech support there to assist.
For those that have experienced this type of migration, please
advise as to what worked for you and issues to expect.
Thanks in advance,
Arvin
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