Re: [Blind-Computing] Trying to remove a Trojan Horse.
AVG actually caught a trogen on my computer a couple of years ago and we removed it without reinstalling XP but I'll have to ask my sighted husband how he did it. He may have gone into safe mode. On Sat, 15 Nov 2008 08:27:50 -0500, you wrote: u are write u must have some one with site to help u - Original Message - From: buttercup [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:29 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. Hi David or anyone else, I don't know anything about Karen's Replicator so does this program automatically back up files. Because I don't know how to back up email files. Debbie - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I hope somebody else can give you some better news but remedies to get rid of Trojans often rely on deleting files in Windows Safe Mode. That is a version of windows where minimal features are loaded. There is no way that I am aware of that you can use a screen reader in safe Mode as I believe no audio drivers are loaded. I would be very interested if someone can point out that I am wrong. Whatever course you take to get rid of this Trojan I think you are going to need sighted help. I have had a couple of problems like these over the years and I am afraid to say I found the help desks of Norton and AVG pretty impotent . You can easily spend hours and hours trying to sort this out. In my experience the quickest waymay be to do a destructive Windows re-install so your priority now should be backing up all the data you need including emails etc. Our list owner David, has suggested using a solution like Image for Windows as an escape route for problems like these. I think he is right, I use Norton Ghost but you do need sighted help whilst it re-builds Windows. Image for Windows apparently has a method people without sight can deploy. It is not much help for you right now but I suggest that once your system is restored to perfect health and you have everything how you want it use a program like Image for Windows to freeze this as an image. Then you can always go back to this perfect state which gives peace of mind. Use Karen's Replicator available on the owners site to keep all your important data backed up separately so that these can be resored also once you put the perfect image back in. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 07:17 To: blind-computing@jaws-users.com Subject: [Blind-Computing] Trying to remove a Trojan Horse. Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? I want to take Norton off and put avira Anti Virus program on, but I believe you have to have someone sighted to help with the Norton removal tool. I've even tried doing a system restore, but it failed and I've had the problem with system restore long before I got this Trojan Horse. I'm using Windows XP and Jaws 7.0. By the way, the only reason I didn't upgrade Norton is because I heard that the later versions were not Jaws user friendly. Thank you very much for your help. Debbie Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit
Re: [Blind-Computing] Trying to remove a Trojan Horse.
I don't know that name of this Trojan Horse, but I'll look; I've never had this before so I'm very ignorant when it comes to this. Debbie - Original Message - From: Reese [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:45 PM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. Debbie: There are all kinds of Trojan Horse viruses out there so one method doesn't remove them all unfortunately. What is the name of the Trojan Horse you are trying to remove? We have one such beast we can't seen to get rid of either. Anyone out there heard of win32/zbot.gen!c? Did a search on google and still can't figure out how to remove this one. Reese - Original Message - Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED]
Re: [Blind-Computing] Trying to remove a Trojan Horse.
Hi Victor, Thank you very much. I'm taking notes of everything. I know how to go into msconfig. I appreciate your help. Debbie - Original Message - From: Victor Gouveia [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 10:53 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. Hi Debbie, As someone else has suggested, Super Anti-Spyware is the best way to remove the Trojan without sighted assistance. If the program still doesn't remove it, that's when you should default to sighted assistance, as you will have to reboot in safe mode and run the program, or delete the file, if you know where it is. I would also suggest you look in your MSConfig and in the start up and services tab to see if this Trojan has the ability to be stopped before it starts up. If it's in there, try unchecking the box so it doesn't start up automatically, then run the program after you reboot the computer. To get to MSConfig, go to your start menu, press the letter R for the run dialog box, and type the word msconfig and press enter. The Microsoft Configuration window will pop up, so control+tab over to the services and start up tabs, and go through the programs that are starting up automatically. If you see the file that's causing the problem, uncheck it, and tab to the apply button, then back to the ok button and press the spacebar. You'll be asked to reboot the computer, so do so. Once the computer reboots, try running the programs again to see if it removes the virus or Trojan. Lastly, to back up the Outlook Express messages and folders, as the person said, go to the directory that was specified, and what I do, is copy the entire folder, namely that Outlook Express folder, onto a media that will hold the contents. It will probably be really large, so you'll probably have to use a DVD or external drive. Once you reformat and install Windows onto the drive again, just copy the folder back to where you got it in the first place, and everything will magically reappear. It's as easy as that, provided, of course, you're re-installing XP again. If you move up to Vista, or downgrade to Me or 2000, then I don't believe this method of restoring your mail will work, but don't quote me on that. Let us know how you make out. Victor Co-moderator Blind Movie Buffs List Guidedogs List Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED]
Re: [Blind-Computing] Trying to remove a Trojan Horse.
I hope somebody else can give you some better news but remedies to get rid of Trojans often rely on deleting files in Windows Safe Mode. That is a version of windows where minimal features are loaded. There is no way that I am aware of that you can use a screen reader in safe Mode as I believe no audio drivers are loaded. I would be very interested if someone can point out that I am wrong. Whatever course you take to get rid of this Trojan I think you are going to need sighted help. I have had a couple of problems like these over the years and I am afraid to say I found the help desks of Norton and AVG pretty impotent . You can easily spend hours and hours trying to sort this out. In my experience the quickest waymay be to do a destructive Windows re-install so your priority now should be backing up all the data you need including emails etc. Our list owner David, has suggested using a solution like Image for Windows as an escape route for problems like these. I think he is right, I use Norton Ghost but you do need sighted help whilst it re-builds Windows. Image for Windows apparently has a method people without sight can deploy. It is not much help for you right now but I suggest that once your system is restored to perfect health and you have everything how you want it use a program like Image for Windows to freeze this as an image. Then you can always go back to this perfect state which gives peace of mind. Use Karen's Replicator available on the owners site to keep all your important data backed up separately so that these can be resored also once you put the perfect image back in. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 07:17 To: blind-computing@jaws-users.com Subject: [Blind-Computing] Trying to remove a Trojan Horse. Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? I want to take Norton off and put avira Anti Virus program on, but I believe you have to have someone sighted to help with the Norton removal tool. I've even tried doing a system restore, but it failed and I've had the problem with system restore long before I got this Trojan Horse. I'm using Windows XP and Jaws 7.0. By the way, the only reason I didn't upgrade Norton is because I heard that the later versions were not Jaws user friendly. Thank you very much for your help. Debbie Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED]
Re: [Blind-Computing] Trying to remove a Trojan Horse.
Hi David or anyone else, I don't know anything about Karen's Replicator so does this program automatically back up files. Because I don't know how to back up email files. Debbie - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I hope somebody else can give you some better news but remedies to get rid of Trojans often rely on deleting files in Windows Safe Mode. That is a version of windows where minimal features are loaded. There is no way that I am aware of that you can use a screen reader in safe Mode as I believe no audio drivers are loaded. I would be very interested if someone can point out that I am wrong. Whatever course you take to get rid of this Trojan I think you are going to need sighted help. I have had a couple of problems like these over the years and I am afraid to say I found the help desks of Norton and AVG pretty impotent . You can easily spend hours and hours trying to sort this out. In my experience the quickest waymay be to do a destructive Windows re-install so your priority now should be backing up all the data you need including emails etc. Our list owner David, has suggested using a solution like Image for Windows as an escape route for problems like these. I think he is right, I use Norton Ghost but you do need sighted help whilst it re-builds Windows. Image for Windows apparently has a method people without sight can deploy. It is not much help for you right now but I suggest that once your system is restored to perfect health and you have everything how you want it use a program like Image for Windows to freeze this as an image. Then you can always go back to this perfect state which gives peace of mind. Use Karen's Replicator available on the owners site to keep all your important data backed up separately so that these can be resored also once you put the perfect image back in. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 07:17 To: blind-computing@jaws-users.com Subject: [Blind-Computing] Trying to remove a Trojan Horse. Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? I want to take Norton off and put avira Anti Virus program on, but I believe you have to have someone sighted to help with the Norton removal tool. I've even tried doing a system restore, but it failed and I've had the problem with system restore long before I got this Trojan Horse. I'm using Windows XP and Jaws 7.0. By the way, the only reason I didn't upgrade Norton is because I heard that the later versions were not Jaws user friendly. Thank you very much for your help. Debbie Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send
Re: [Blind-Computing] Trying to remove a Trojan Horse.
What email program are you using? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 12:29 To: blind-computing@jaws-users.com Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. Hi David or anyone else, I don't know anything about Karen's Replicator so does this program automatically back up files. Because I don't know how to back up email files. Debbie - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I hope somebody else can give you some better news but remedies to get rid of Trojans often rely on deleting files in Windows Safe Mode. That is a version of windows where minimal features are loaded. There is no way that I am aware of that you can use a screen reader in safe Mode as I believe no audio drivers are loaded. I would be very interested if someone can point out that I am wrong. Whatever course you take to get rid of this Trojan I think you are going to need sighted help. I have had a couple of problems like these over the years and I am afraid to say I found the help desks of Norton and AVG pretty impotent . You can easily spend hours and hours trying to sort this out. In my experience the quickest waymay be to do a destructive Windows re-install so your priority now should be backing up all the data you need including emails etc. Our list owner David, has suggested using a solution like Image for Windows as an escape route for problems like these. I think he is right, I use Norton Ghost but you do need sighted help whilst it re-builds Windows. Image for Windows apparently has a method people without sight can deploy. It is not much help for you right now but I suggest that once your system is restored to perfect health and you have everything how you want it use a program like Image for Windows to freeze this as an image. Then you can always go back to this perfect state which gives peace of mind. Use Karen's Replicator available on the owners site to keep all your important data backed up separately so that these can be resored also once you put the perfect image back in. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 07:17 To: blind-computing@jaws-users.com Subject: [Blind-Computing] Trying to remove a Trojan Horse. Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? I want to take Norton off and put avira Anti Virus program on, but I believe you have to have someone sighted to help with the Norton removal tool. I've even tried doing a system restore, but it failed and I've had the problem with system restore long before I got this Trojan Horse. I'm using Windows XP and Jaws 7.0. By the way, the only reason I didn't upgrade Norton is because I heard that the later versions were not Jaws user friendly. Thank you very much for your help. Debbie Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send
Re: [Blind-Computing] Trying to remove a Trojan Horse.
I to had a virus like this at one time and I used system restore and it didn't work then I tried using super aunty spy wear and it seems to have gotten rid of it. hth. it was cald micro aunty virus. from Mich Verrier. - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I hope somebody else can give you some better news but remedies to get rid of Trojans often rely on deleting files in Windows Safe Mode. That is a version of windows where minimal features are loaded. There is no way that I am aware of that you can use a screen reader in safe Mode as I believe no audio drivers are loaded. I would be very interested if someone can point out that I am wrong. Whatever course you take to get rid of this Trojan I think you are going to need sighted help. I have had a couple of problems like these over the years and I am afraid to say I found the help desks of Norton and AVG pretty impotent . You can easily spend hours and hours trying to sort this out. In my experience the quickest waymay be to do a destructive Windows re-install so your priority now should be backing up all the data you need including emails etc. Our list owner David, has suggested using a solution like Image for Windows as an escape route for problems like these. I think he is right, I use Norton Ghost but you do need sighted help whilst it re-builds Windows. Image for Windows apparently has a method people without sight can deploy. It is not much help for you right now but I suggest that once your system is restored to perfect health and you have everything how you want it use a program like Image for Windows to freeze this as an image. Then you can always go back to this perfect state which gives peace of mind. Use Karen's Replicator available on the owners site to keep all your important data backed up separately so that these can be resored also once you put the perfect image back in. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 07:17 To: blind-computing@jaws-users.com Subject: [Blind-Computing] Trying to remove a Trojan Horse. Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? I want to take Norton off and put avira Anti Virus program on, but I believe you have to have someone sighted to help with the Norton removal tool. I've even tried doing a system restore, but it failed and I've had the problem with system restore long before I got this Trojan Horse. I'm using Windows XP and Jaws 7.0. By the way, the only reason I didn't upgrade Norton is because I heard that the later versions were not Jaws user friendly. Thank you very much for your help. Debbie Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you
Re: [Blind-Computing] Trying to remove a Trojan Horse.
I'm using Outlook Express 6. - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:46 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. What email program are you using? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 12:29 To: blind-computing@jaws-users.com Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. Hi David or anyone else, I don't know anything about Karen's Replicator so does this program automatically back up files. Because I don't know how to back up email files. Debbie - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I hope somebody else can give you some better news but remedies to get rid of Trojans often rely on deleting files in Windows Safe Mode. That is a version of windows where minimal features are loaded. There is no way that I am aware of that you can use a screen reader in safe Mode as I believe no audio drivers are loaded. I would be very interested if someone can point out that I am wrong. Whatever course you take to get rid of this Trojan I think you are going to need sighted help. I have had a couple of problems like these over the years and I am afraid to say I found the help desks of Norton and AVG pretty impotent . You can easily spend hours and hours trying to sort this out. In my experience the quickest waymay be to do a destructive Windows re-install so your priority now should be backing up all the data you need including emails etc. Our list owner David, has suggested using a solution like Image for Windows as an escape route for problems like these. I think he is right, I use Norton Ghost but you do need sighted help whilst it re-builds Windows. Image for Windows apparently has a method people without sight can deploy. It is not much help for you right now but I suggest that once your system is restored to perfect health and you have everything how you want it use a program like Image for Windows to freeze this as an image. Then you can always go back to this perfect state which gives peace of mind. Use Karen's Replicator available on the owners site to keep all your important data backed up separately so that these can be resored also once you put the perfect image back in. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 07:17 To: blind-computing@jaws-users.com Subject: [Blind-Computing] Trying to remove a Trojan Horse. Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? I want to take Norton off and put avira Anti Virus program on, but I believe you have to have someone sighted to help with the Norton removal tool. I've even tried doing a system restore, but it failed and I've had the problem with system restore long before I got this Trojan Horse. I'm using Windows XP and Jaws 7.0. By the way, the only reason I didn't upgrade Norton is because I heard that the later versions were not Jaws user friendly. Thank you very much for your help. Debbie Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http
Re: [Blind-Computing] Trying to remove a Trojan Horse.
So you didn't have to have sighted help? And, where can I get this program? Debbie - Original Message - From: Mich [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 8:06 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I to had a virus like this at one time and I used system restore and it didn't work then I tried using super aunty spy wear and it seems to have gotten rid of it. hth. it was cald micro aunty virus. from Mich Verrier. - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I hope somebody else can give you some better news but remedies to get rid of Trojans often rely on deleting files in Windows Safe Mode. That is a version of windows where minimal features are loaded. There is no way that I am aware of that you can use a screen reader in safe Mode as I believe no audio drivers are loaded. I would be very interested if someone can point out that I am wrong. Whatever course you take to get rid of this Trojan I think you are going to need sighted help. I have had a couple of problems like these over the years and I am afraid to say I found the help desks of Norton and AVG pretty impotent . You can easily spend hours and hours trying to sort this out. In my experience the quickest waymay be to do a destructive Windows re-install so your priority now should be backing up all the data you need including emails etc. Our list owner David, has suggested using a solution like Image for Windows as an escape route for problems like these. I think he is right, I use Norton Ghost but you do need sighted help whilst it re-builds Windows. Image for Windows apparently has a method people without sight can deploy. It is not much help for you right now but I suggest that once your system is restored to perfect health and you have everything how you want it use a program like Image for Windows to freeze this as an image. Then you can always go back to this perfect state which gives peace of mind. Use Karen's Replicator available on the owners site to keep all your important data backed up separately so that these can be resored also once you put the perfect image back in. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 07:17 To: blind-computing@jaws-users.com Subject: [Blind-Computing] Trying to remove a Trojan Horse. Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? I want to take Norton off and put avira Anti Virus program on, but I believe you have to have someone sighted to help with the Norton removal tool. I've even tried doing a system restore, but it failed and I've had the problem with system restore long before I got this Trojan Horse. I'm using Windows XP and Jaws 7.0. By the way, the only reason I didn't upgrade Norton is because I heard that the later versions were not Jaws user friendly. Thank you very much for your help. Debbie Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing
Re: [Blind-Computing] Trying to remove a Trojan Horse.
Try this link the paid v is much better and its not expensive at all I have the pro one and a lifetime thingy with it I like it Hugh Megarry skype hugh.megarry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, November 15, 2008 1:16 PM To: blind-computing@jaws-users.com Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. So you didn't have to have sighted help? And, where can I get this program? Debbie - Original Message - From: Mich [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 8:06 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I to had a virus like this at one time and I used system restore and it didn't work then I tried using super aunty spy wear and it seems to have gotten rid of it. hth. it was cald micro aunty virus. from Mich Verrier. - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I hope somebody else can give you some better news but remedies to get rid of Trojans often rely on deleting files in Windows Safe Mode. That is a version of windows where minimal features are loaded. There is no way that I am aware of that you can use a screen reader in safe Mode as I believe no audio drivers are loaded. I would be very interested if someone can point out that I am wrong. Whatever course you take to get rid of this Trojan I think you are going to need sighted help. I have had a couple of problems like these over the years and I am afraid to say I found the help desks of Norton and AVG pretty impotent . You can easily spend hours and hours trying to sort this out. In my experience the quickest waymay be to do a destructive Windows re-install so your priority now should be backing up all the data you need including emails etc. Our list owner David, has suggested using a solution like Image for Windows as an escape route for problems like these. I think he is right, I use Norton Ghost but you do need sighted help whilst it re-builds Windows. Image for Windows apparently has a method people without sight can deploy. It is not much help for you right now but I suggest that once your system is restored to perfect health and you have everything how you want it use a program like Image for Windows to freeze this as an image. Then you can always go back to this perfect state which gives peace of mind. Use Karen's Replicator available on the owners site to keep all your important data backed up separately so that these can be resored also once you put the perfect image back in. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 07:17 To: blind-computing@jaws-users.com Subject: [Blind-Computing] Trying to remove a Trojan Horse. Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? I want to take Norton off and put avira Anti Virus program on, but I believe you have to have someone sighted to help with the Norton removal tool. I've even tried doing a system restore, but it failed and I've had the problem with system restore long before I got this Trojan Horse. I'm using Windows XP and Jaws 7.0. By the way, the only reason I didn't upgrade Norton is because I heard that the later versions were not Jaws user friendly. Thank you very much for your help. Debbie Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message
Re: [Blind-Computing] Trying to remove a Trojan Horse.
u are write u must have some one with site to help u - Original Message - From: buttercup [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:29 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. Hi David or anyone else, I don't know anything about Karen's Replicator so does this program automatically back up files. Because I don't know how to back up email files. Debbie - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I hope somebody else can give you some better news but remedies to get rid of Trojans often rely on deleting files in Windows Safe Mode. That is a version of windows where minimal features are loaded. There is no way that I am aware of that you can use a screen reader in safe Mode as I believe no audio drivers are loaded. I would be very interested if someone can point out that I am wrong. Whatever course you take to get rid of this Trojan I think you are going to need sighted help. I have had a couple of problems like these over the years and I am afraid to say I found the help desks of Norton and AVG pretty impotent . You can easily spend hours and hours trying to sort this out. In my experience the quickest waymay be to do a destructive Windows re-install so your priority now should be backing up all the data you need including emails etc. Our list owner David, has suggested using a solution like Image for Windows as an escape route for problems like these. I think he is right, I use Norton Ghost but you do need sighted help whilst it re-builds Windows. Image for Windows apparently has a method people without sight can deploy. It is not much help for you right now but I suggest that once your system is restored to perfect health and you have everything how you want it use a program like Image for Windows to freeze this as an image. Then you can always go back to this perfect state which gives peace of mind. Use Karen's Replicator available on the owners site to keep all your important data backed up separately so that these can be resored also once you put the perfect image back in. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 07:17 To: blind-computing@jaws-users.com Subject: [Blind-Computing] Trying to remove a Trojan Horse. Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? I want to take Norton off and put avira Anti Virus program on, but I believe you have to have someone sighted to help with the Norton removal tool. I've even tried doing a system restore, but it failed and I've had the problem with system restore long before I got this Trojan Horse. I'm using Windows XP and Jaws 7.0. By the way, the only reason I didn't upgrade Norton is because I heard that the later versions were not Jaws user friendly. Thank you very much for your help. Debbie Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email
Re: [Blind-Computing] Trying to remove a Trojan Horse.
The program is Super Anti Spyware, and it is completely JAWS accessible. It removes all kinds of malware including Trojans, so install it and give it a try. You can download the free version at: http://www.superantispyware.com/ - Original Message - From: buttercup [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 8:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. So you didn't have to have sighted help? And, where can I get this program? Debbie - Original Message - From: Mich [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 8:06 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I to had a virus like this at one time and I used system restore and it didn't work then I tried using super aunty spy wear and it seems to have gotten rid of it. hth. it was cald micro aunty virus. from Mich Verrier. - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I hope somebody else can give you some better news but remedies to get rid of Trojans often rely on deleting files in Windows Safe Mode. That is a version of windows where minimal features are loaded. There is no way that I am aware of that you can use a screen reader in safe Mode as I believe no audio drivers are loaded. I would be very interested if someone can point out that I am wrong. Whatever course you take to get rid of this Trojan I think you are going to need sighted help. I have had a couple of problems like these over the years and I am afraid to say I found the help desks of Norton and AVG pretty impotent . You can easily spend hours and hours trying to sort this out. In my experience the quickest waymay be to do a destructive Windows re-install so your priority now should be backing up all the data you need including emails etc. Our list owner David, has suggested using a solution like Image for Windows as an escape route for problems like these. I think he is right, I use Norton Ghost but you do need sighted help whilst it re-builds Windows. Image for Windows apparently has a method people without sight can deploy. It is not much help for you right now but I suggest that once your system is restored to perfect health and you have everything how you want it use a program like Image for Windows to freeze this as an image. Then you can always go back to this perfect state which gives peace of mind. Use Karen's Replicator available on the owners site to keep all your important data backed up separately so that these can be resored also once you put the perfect image back in. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 07:17 To: blind-computing@jaws-users.com Subject: [Blind-Computing] Trying to remove a Trojan Horse. Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? I want to take Norton off and put avira Anti Virus program on, but I believe you have to have someone sighted to help with the Norton removal tool. I've even tried doing a system restore, but it failed and I've had the problem with system restore long before I got this Trojan Horse. I'm using Windows XP and Jaws 7.0. By the way, the only reason I didn't upgrade Norton is because I heard that the later versions were not Jaws user friendly. Thank you very much for your help. Debbie Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address
Re: [Blind-Computing] Trying to remove a Trojan Horse.
You can schedule automatic backups. I haven't used the programme in a while so I'm not quite sure how to do that. I think it's on by default though when creating a job. -- Chris Hallsworth e-mail: [EMAIL PROTECTED] MSN: [EMAIL PROTECTED] skype: chrishallsworth7266 klango: chrishallsworth - Original Message - From: buttercup [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 12:29 PM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. Hi David or anyone else, I don't know anything about Karen's Replicator so does this program automatically back up files. Because I don't know how to back up email files. Debbie - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I hope somebody else can give you some better news but remedies to get rid of Trojans often rely on deleting files in Windows Safe Mode. That is a version of windows where minimal features are loaded. There is no way that I am aware of that you can use a screen reader in safe Mode as I believe no audio drivers are loaded. I would be very interested if someone can point out that I am wrong. Whatever course you take to get rid of this Trojan I think you are going to need sighted help. I have had a couple of problems like these over the years and I am afraid to say I found the help desks of Norton and AVG pretty impotent . You can easily spend hours and hours trying to sort this out. In my experience the quickest waymay be to do a destructive Windows re-install so your priority now should be backing up all the data you need including emails etc. Our list owner David, has suggested using a solution like Image for Windows as an escape route for problems like these. I think he is right, I use Norton Ghost but you do need sighted help whilst it re-builds Windows. Image for Windows apparently has a method people without sight can deploy. It is not much help for you right now but I suggest that once your system is restored to perfect health and you have everything how you want it use a program like Image for Windows to freeze this as an image. Then you can always go back to this perfect state which gives peace of mind. Use Karen's Replicator available on the owners site to keep all your important data backed up separately so that these can be resored also once you put the perfect image back in. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 07:17 To: blind-computing@jaws-users.com Subject: [Blind-Computing] Trying to remove a Trojan Horse. Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? I want to take Norton off and put avira Anti Virus program on, but I believe you have to have someone sighted to help with the Norton removal tool. I've even tried doing a system restore, but it failed and I've had the problem with system restore long before I got this Trojan Horse. I'm using Windows XP and Jaws 7.0. By the way, the only reason I didn't upgrade Norton is because I heard that the later versions were not Jaws user friendly. Thank you very much for your help. Debbie Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page
Re: [Blind-Computing] Trying to remove a Trojan Horse.
About Windows Safe Mode: It's not just the audio drivers that are not loaded, your graphics drivers aren't loaded too. So even if you could use a hardware synthesizer or a Braille display your screen reader probably won't load anyway, or if it did it would run with problems. -- Chris Hallsworth e-mail: [EMAIL PROTECTED] MSN: [EMAIL PROTECTED] skype: chrishallsworth7266 klango: chrishallsworth - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 12:16 PM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I hope somebody else can give you some better news but remedies to get rid of Trojans often rely on deleting files in Windows Safe Mode. That is a version of windows where minimal features are loaded. There is no way that I am aware of that you can use a screen reader in safe Mode as I believe no audio drivers are loaded. I would be very interested if someone can point out that I am wrong. Whatever course you take to get rid of this Trojan I think you are going to need sighted help. I have had a couple of problems like these over the years and I am afraid to say I found the help desks of Norton and AVG pretty impotent . You can easily spend hours and hours trying to sort this out. In my experience the quickest waymay be to do a destructive Windows re-install so your priority now should be backing up all the data you need including emails etc. Our list owner David, has suggested using a solution like Image for Windows as an escape route for problems like these. I think he is right, I use Norton Ghost but you do need sighted help whilst it re-builds Windows. Image for Windows apparently has a method people without sight can deploy. It is not much help for you right now but I suggest that once your system is restored to perfect health and you have everything how you want it use a program like Image for Windows to freeze this as an image. Then you can always go back to this perfect state which gives peace of mind. Use Karen's Replicator available on the owners site to keep all your important data backed up separately so that these can be resored also once you put the perfect image back in. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 07:17 To: blind-computing@jaws-users.com Subject: [Blind-Computing] Trying to remove a Trojan Horse. Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? I want to take Norton off and put avira Anti Virus program on, but I believe you have to have someone sighted to help with the Norton removal tool. I've even tried doing a system restore, but it failed and I've had the problem with system restore long before I got this Trojan Horse. I'm using Windows XP and Jaws 7.0. By the way, the only reason I didn't upgrade Norton is because I heard that the later versions were not Jaws user friendly. Thank you very much for your help. Debbie Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your
Re: [Blind-Computing] Trying to remove a Trojan Horse.
Dam did not put the link in here is the link this time http://www.superantispyware.com/download.html Hugh Megarry skype hugh.megarry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Hugh Megarry Sent: Saturday, November 15, 2008 1:22 PM To: blind-computing@jaws-users.com Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. Try this link the paid v is much better and its not expensive at all I have the pro one and a lifetime thingy with it I like it Hugh Megarry skype hugh.megarry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, November 15, 2008 1:16 PM To: blind-computing@jaws-users.com Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. So you didn't have to have sighted help? And, where can I get this program? Debbie - Original Message - From: Mich [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 8:06 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I to had a virus like this at one time and I used system restore and it didn't work then I tried using super aunty spy wear and it seems to have gotten rid of it. hth. it was cald micro aunty virus. from Mich Verrier. - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I hope somebody else can give you some better news but remedies to get rid of Trojans often rely on deleting files in Windows Safe Mode. That is a version of windows where minimal features are loaded. There is no way that I am aware of that you can use a screen reader in safe Mode as I believe no audio drivers are loaded. I would be very interested if someone can point out that I am wrong. Whatever course you take to get rid of this Trojan I think you are going to need sighted help. I have had a couple of problems like these over the years and I am afraid to say I found the help desks of Norton and AVG pretty impotent . You can easily spend hours and hours trying to sort this out. In my experience the quickest waymay be to do a destructive Windows re-install so your priority now should be backing up all the data you need including emails etc. Our list owner David, has suggested using a solution like Image for Windows as an escape route for problems like these. I think he is right, I use Norton Ghost but you do need sighted help whilst it re-builds Windows. Image for Windows apparently has a method people without sight can deploy. It is not much help for you right now but I suggest that once your system is restored to perfect health and you have everything how you want it use a program like Image for Windows to freeze this as an image. Then you can always go back to this perfect state which gives peace of mind. Use Karen's Replicator available on the owners site to keep all your important data backed up separately so that these can be resored also once you put the perfect image back in. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 07:17 To: blind-computing@jaws-users.com Subject: [Blind-Computing] Trying to remove a Trojan Horse. Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? I want to take Norton off and put avira Anti Virus program on, but I believe you have to have someone sighted to help with the Norton removal tool. I've even tried doing a system restore, but it failed and I've had the problem with system restore long before I got this Trojan Horse. I'm using Windows XP and Jaws 7.0. By the way, the only reason I didn't upgrade Norton is because I heard that the later versions were not Jaws user friendly. Thank you very much for your help. Debbie Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing
Re: [Blind-Computing] Trying to remove a Trojan Horse.
I did a tutorial on both replicate and image for windows which are both located on the audio page. David Ferrin [EMAIL PROTECTED] Think like a man of action, and act like a man of thought. - Original Message - From: buttercup [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:29 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. Hi David or anyone else, I don't know anything about Karen's Replicator so does this program automatically back up files. Because I don't know how to back up email files. Debbie - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I hope somebody else can give you some better news but remedies to get rid of Trojans often rely on deleting files in Windows Safe Mode. That is a version of windows where minimal features are loaded. There is no way that I am aware of that you can use a screen reader in safe Mode as I believe no audio drivers are loaded. I would be very interested if someone can point out that I am wrong. Whatever course you take to get rid of this Trojan I think you are going to need sighted help. I have had a couple of problems like these over the years and I am afraid to say I found the help desks of Norton and AVG pretty impotent . You can easily spend hours and hours trying to sort this out. In my experience the quickest waymay be to do a destructive Windows re-install so your priority now should be backing up all the data you need including emails etc. Our list owner David, has suggested using a solution like Image for Windows as an escape route for problems like these. I think he is right, I use Norton Ghost but you do need sighted help whilst it re-builds Windows. Image for Windows apparently has a method people without sight can deploy. It is not much help for you right now but I suggest that once your system is restored to perfect health and you have everything how you want it use a program like Image for Windows to freeze this as an image. Then you can always go back to this perfect state which gives peace of mind. Use Karen's Replicator available on the owners site to keep all your important data backed up separately so that these can be resored also once you put the perfect image back in. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 07:17 To: blind-computing@jaws-users.com Subject: [Blind-Computing] Trying to remove a Trojan Horse. Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? I want to take Norton off and put avira Anti Virus program on, but I believe you have to have someone sighted to help with the Norton removal tool. I've even tried doing a system restore, but it failed and I've had the problem with system restore long before I got this Trojan Horse. I'm using Windows XP and Jaws 7.0. By the way, the only reason I didn't upgrade Norton is because I heard that the later versions were not Jaws user friendly. Thank you very much for your help. Debbie Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind
Re: [Blind-Computing] Trying to remove a Trojan Horse.
I guess you should try super Anti Spyware as suggested but this will not be able to remove Trojans which are pre-loading into memory at start up. Once loaded into memory the file loading the Trojan is write protected and it is impossible to delete. This is why you need to go into safe mode where no drivers and start up files including Trojans will be loaded into memory. Still it is worth giving SuperAnti Spyware a try to see if it is a Trojan which is not loading into memory. If you do need to rebuild Windows then you need to copy your Outlook .dbx files which contain all your emails. I have not used Outlook Express for years but from memory you can find these under Documents and Setting, then the folder with your name on, then local settings, then application data, identities , Microsoft and then Outlook Express. There may be an identity folder with a load of numbers in the filename. You may also have set your folder options to show hidden folders. Once you have copied your dbx files you should be able to restore then in OE. You had better check with some one else on the list how to do this in OE as I say I have not used it for years. I remember there is however a way of restoring the .dbx files. Karen's Replicator is a good simple and accessible backup data program available from the Jaws User Home Page Programs. Download it and give it a try. I think there is a tutorial on it as well done by David F. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 13:15 To: blind-computing@jaws-users.com Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I'm using Outlook Express 6. - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:46 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. What email program are you using? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 12:29 To: blind-computing@jaws-users.com Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. Hi David or anyone else, I don't know anything about Karen's Replicator so does this program automatically back up files. Because I don't know how to back up email files. Debbie - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I hope somebody else can give you some better news but remedies to get rid of Trojans often rely on deleting files in Windows Safe Mode. That is a version of windows where minimal features are loaded. There is no way that I am aware of that you can use a screen reader in safe Mode as I believe no audio drivers are loaded. I would be very interested if someone can point out that I am wrong. Whatever course you take to get rid of this Trojan I think you are going to need sighted help. I have had a couple of problems like these over the years and I am afraid to say I found the help desks of Norton and AVG pretty impotent . You can easily spend hours and hours trying to sort this out. In my experience the quickest waymay be to do a destructive Windows re-install so your priority now should be backing up all the data you need including emails etc. Our list owner David, has suggested using a solution like Image for Windows as an escape route for problems like these. I think he is right, I use Norton Ghost but you do need sighted help whilst it re-builds Windows. Image for Windows apparently has a method people without sight can deploy. It is not much help for you right now but I suggest that once your system is restored to perfect health and you have everything how you want it use a program like Image for Windows to freeze this as an image. Then you can always go back to this perfect state which gives peace of mind. Use Karen's Replicator available on the owners site to keep all your important data backed up separately so that these can be resored also once you put the perfect image back in. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 07:17 To: blind-computing@jaws-users.com Subject: [Blind-Computing] Trying to remove a Trojan Horse. Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? I want to take Norton off and put avira Anti Virus program on, but I believe you have to have someone sighted to help with the Norton removal tool. I've even tried doing a system restore
Re: [Blind-Computing] Trying to remove a Trojan Horse.
Thanks for the link, but I'm starting to get very confused. Some of you are saying that I can use this program and others are saying I'm going to need sighted help. So sorry for my being confused, but I really am. I do thank you guys for your help. Debbie - Original Message - From: Gerald Levy [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 8:31 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. The program is Super Anti Spyware, and it is completely JAWS accessible. It removes all kinds of malware including Trojans, so install it and give it a try. You can download the free version at: http://www.superantispyware.com/ - Original Message - From: buttercup [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 8:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. So you didn't have to have sighted help? And, where can I get this program? Debbie - Original Message - From: Mich [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 8:06 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I to had a virus like this at one time and I used system restore and it didn't work then I tried using super aunty spy wear and it seems to have gotten rid of it. hth. it was cald micro aunty virus. from Mich Verrier. - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I hope somebody else can give you some better news but remedies to get rid of Trojans often rely on deleting files in Windows Safe Mode. That is a version of windows where minimal features are loaded. There is no way that I am aware of that you can use a screen reader in safe Mode as I believe no audio drivers are loaded. I would be very interested if someone can point out that I am wrong. Whatever course you take to get rid of this Trojan I think you are going to need sighted help. I have had a couple of problems like these over the years and I am afraid to say I found the help desks of Norton and AVG pretty impotent . You can easily spend hours and hours trying to sort this out. In my experience the quickest waymay be to do a destructive Windows re-install so your priority now should be backing up all the data you need including emails etc. Our list owner David, has suggested using a solution like Image for Windows as an escape route for problems like these. I think he is right, I use Norton Ghost but you do need sighted help whilst it re-builds Windows. Image for Windows apparently has a method people without sight can deploy. It is not much help for you right now but I suggest that once your system is restored to perfect health and you have everything how you want it use a program like Image for Windows to freeze this as an image. Then you can always go back to this perfect state which gives peace of mind. Use Karen's Replicator available on the owners site to keep all your important data backed up separately so that these can be resored also once you put the perfect image back in. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 07:17 To: blind-computing@jaws-users.com Subject: [Blind-Computing] Trying to remove a Trojan Horse. Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? I want to take Norton off and put avira Anti Virus program on, but I believe you have to have someone sighted to help with the Norton removal tool. I've even tried doing a system restore, but it failed and I've had the problem with system restore long before I got this Trojan Horse. I'm using Windows XP and Jaws 7.0. By the way, the only reason I didn't upgrade Norton is because I heard that the later versions were not Jaws user friendly. Thank you very much for your help. Debbie Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page
Re: [Blind-Computing] Trying to remove a Trojan Horse.
Hi Debbie, As someone else has suggested, Super Anti-Spyware is the best way to remove the Trojan without sighted assistance. If the program still doesn't remove it, that's when you should default to sighted assistance, as you will have to reboot in safe mode and run the program, or delete the file, if you know where it is. I would also suggest you look in your MSConfig and in the start up and services tab to see if this Trojan has the ability to be stopped before it starts up. If it's in there, try unchecking the box so it doesn't start up automatically, then run the program after you reboot the computer. To get to MSConfig, go to your start menu, press the letter R for the run dialog box, and type the word msconfig and press enter. The Microsoft Configuration window will pop up, so control+tab over to the services and start up tabs, and go through the programs that are starting up automatically. If you see the file that's causing the problem, uncheck it, and tab to the apply button, then back to the ok button and press the spacebar. You'll be asked to reboot the computer, so do so. Once the computer reboots, try running the programs again to see if it removes the virus or Trojan. Lastly, to back up the Outlook Express messages and folders, as the person said, go to the directory that was specified, and what I do, is copy the entire folder, namely that Outlook Express folder, onto a media that will hold the contents. It will probably be really large, so you'll probably have to use a DVD or external drive. Once you reformat and install Windows onto the drive again, just copy the folder back to where you got it in the first place, and everything will magically reappear. It's as easy as that, provided, of course, you're re-installing XP again. If you move up to Vista, or downgrade to Me or 2000, then I don't believe this method of restoring your mail will work, but don't quote me on that. Let us know how you make out. Victor Co-moderator Blind Movie Buffs List Guidedogs List Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED]
Re: [Blind-Computing] Trying to remove a Trojan Horse.
if you install the programme in normal mode, then run it in safe mode, it should do the tric,. Aiden - Original Message - From: buttercup [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 3:01 PM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. Thanks for the link, but I'm starting to get very confused. Some of you are saying that I can use this program and others are saying I'm going to need sighted help. So sorry for my being confused, but I really am. I do thank you guys for your help. Debbie - Original Message - From: Gerald Levy [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 8:31 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. The program is Super Anti Spyware, and it is completely JAWS accessible. It removes all kinds of malware including Trojans, so install it and give it a try. You can download the free version at: http://www.superantispyware.com/ - Original Message - From: buttercup [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 8:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. So you didn't have to have sighted help? And, where can I get this program? Debbie - Original Message - From: Mich [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 8:06 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I to had a virus like this at one time and I used system restore and it didn't work then I tried using super aunty spy wear and it seems to have gotten rid of it. hth. it was cald micro aunty virus. from Mich Verrier. - Original Message - From: David Griffith [EMAIL PROTECTED] To: blind-computing@jaws-users.com Sent: Saturday, November 15, 2008 7:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. I hope somebody else can give you some better news but remedies to get rid of Trojans often rely on deleting files in Windows Safe Mode. That is a version of windows where minimal features are loaded. There is no way that I am aware of that you can use a screen reader in safe Mode as I believe no audio drivers are loaded. I would be very interested if someone can point out that I am wrong. Whatever course you take to get rid of this Trojan I think you are going to need sighted help. I have had a couple of problems like these over the years and I am afraid to say I found the help desks of Norton and AVG pretty impotent . You can easily spend hours and hours trying to sort this out. In my experience the quickest waymay be to do a destructive Windows re-install so your priority now should be backing up all the data you need including emails etc. Our list owner David, has suggested using a solution like Image for Windows as an escape route for problems like these. I think he is right, I use Norton Ghost but you do need sighted help whilst it re-builds Windows. Image for Windows apparently has a method people without sight can deploy. It is not much help for you right now but I suggest that once your system is restored to perfect health and you have everything how you want it use a program like Image for Windows to freeze this as an image. Then you can always go back to this perfect state which gives peace of mind. Use Karen's Replicator available on the owners site to keep all your important data backed up separately so that these can be resored also once you put the perfect image back in. Regards David Griffith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 07:17 To: blind-computing@jaws-users.com Subject: [Blind-Computing] Trying to remove a Trojan Horse. Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? I want to take Norton off and put avira Anti Virus program on, but I believe you have to have someone sighted to help with the Norton removal tool. I've even tried doing a system restore, but it failed and I've had the problem with system restore long before I got this Trojan Horse. I'm using Windows XP and Jaws 7.0. By the way, the only reason I didn't upgrade Norton is because I heard that the later versions were not Jaws user friendly. Thank you very much for your help. Debbie Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your
Re: [Blind-Computing] Trying to remove a Trojan Horse.
Debbie: There are all kinds of Trojan Horse viruses out there so one method doesn't remove them all unfortunately. What is the name of the Trojan Horse you are trying to remove? We have one such beast we can't seen to get rid of either. Anyone out there heard of win32/zbot.gen!c? Did a search on google and still can't figure out how to remove this one. Reese - Original Message - Hi all, I really need help with this very badly. I have an older version of Norton (Internet Security version 2006) and that may be the problem. But I can't seem to remove this 1 Trojan horse. Does anyone have any suggestions? Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED]
