Re: [blind-gamers] not impressed with support I have received for aheros call

[Bryan Peterson]

That by itself doesn’t necessarily mean anything. I’ll definitely agree that 
the Out of Sight situation is distressing. I’ll agree that Joseph could be 
better about communication, even if it was just to say he doesn’t currently 
know where things currently stand. As for VGStorm I’m not all that surprised. 
They seem to have a habit of releasing games and then not updating much, but 
that doesn’t necessarily mean they’re gone. Aaron doesn’t generally churn out 
games at the speed of light.

Sent from Mail for Windows 10

From: mattias
Sent: Monday, May 7, 2018 6:28 AM
To: blind-gamers@groups.io
Subject: Re: [blind-gamers] not impressed with support I have received for 
aheros call

So outofsight are gone?
Seems vgstorm are gone too

No update to psycho strike e.g

Skickades från E-post för Windows 10

Från: Jack Falejjczyk
Skickat: den 6 maj 2018 21:12
Till: blind-gamers@groups.io
Ämne: Re: [blind-gamers] not impressed with support I have received for aheros 
call

This is true, although do keep in mind what happened to Craconis and
then they made a comeback. Ian was a major part of out of sight games,
so him leaving is really more of a big deal than some folks realize.
Ian code the engine from scratch, so without Ian there's no other dev
that knows the engine more than him.

On 5/6/18, Shaun Everiss  wrote:
> Well outofsight hasn't updated his twitter for ages either.
>
> There in fact has been nothing from him for ages now.
>
> Now I doubt they are gone by any means but yeah they are quiet.
>
>
>
>
> On 5/7/2018 1:02 AM, Alex Wallis via Groups.Io wrote:
>> Hi all,
>>
>> I just thought I would write to say to anyone who is thinking of
>> buying a heros call I have received no support from the author at all,
>> I have emailed him twice, and tweeted with no reply to any of it.
>>
>> I know I can use sapi and nvda with it, but the point is I don't want
>> to, I know people have made suggestions for work arounds and many will
>> probably say its not a big deal to use nvda or sapi,
>>
>> but the fact is its denying me the choice to use jaws as it is a pain
>> to keep changing screen readers or unload jaws entirely just to play
>> one game, and lets say I want to multi task and play the game while
>> doing other things as well, I am not familiar with a lot of nvda
>> commands as it is very different to jaws.
>>
>> the fact is also, as I am a paying customer I think I should expect
>> some basic support rather than to just be ignored entirely, I mean if
>> the author comes out with another game tomorrow is the lack of support
>> likely to make me think about buying it?
>>
>> also it has worked with jaws in the past as I saw a youtube video with
>> it working with jaws that was posted a while back, and the game
>> detects jaws as people have said I guess maybe its the keyhook or
>> something, the video certainly used eloquence so I assume it was jaws
>> that was used when the video was posted.
>>
>> on a totally different topic, is there a way to make it so that I
>> receive messages sent to the list as part of the digest email? at the
>> moment I have to keep clicking links to view topics when I want to
>> read replies and I would far rather get them bundled in the actual email.
>>
>> many thanks for any help,
>>
>> Alex.
>>
>>
>>
>>
>> .
>>
>
>
> 
>
>

Re: [blind-gamers] not impressed with support I have received for a heros call

[Alex Wallis via Groups.Io]

Hi all, thanks for the many replies.

so to start with I fully accept people have other priorities in life and 
that in the grand scheme of things a game isn't a big deal.


the thing with the game is that it detects jaws as an available output 
option so it knows that jaws exists when its running but I suppose I 
will have to put up with the suggested work around for now.


I wasn't aware of any of the history with out of sight games I haven't 
really kept an eye on the list properly for the last few years and have 
just dipped in and out from time to time to see what is happening.


as people have said even a basic reply would be nice just to say I got 
your email or to tell me that jaws compatibility isn't possible for some 
reason, and if its not they should have some mechanism to detect that 
jaws is running and warn people that it won't work and explicitly update 
the documentation to tell people that jaws doesn't work with it. I also 
don't expect an instant response, I sent my first email to them a day or 
two after purchasing the game, and my second along with a tweet about a 
week after, so I would say that's not exactly demanding an instant 
response. But either they need to support customers even if they are not 
going to update the game any more, or they should make it a free title.



to the person who mentioned nugget I agree with you there about its 
author, plus he isn't at all interested in people making suggestions for 
improvements and he is quite arrogant as well.


I actually wrote to him a while back with some questions about his rss 
reader and he didn't reply to me, as his reader seems quite simplistic 
and lacks features like starting with the computer or automatically 
refreshing feeds in the background and notifying people that they have 
been updatedd, which are two features I need to have for a pc based rss 
reader as my ios reader can do that, but it doesn't work with some 
particular feeds. so you would think in that situation he could have got 
back to me either saying my reader doesn't do these things or yes mine 
does that as then I would have bought it, instead no reply.



about nvda I know its very comparable to jaws, I guess I find the idea 
of learning a hole new screen reader rather daunting though I do know 
about the training material out there, the very comprehensive series of 
tutorials that was completed earlier this year by joseph lee. what I 
find really daunting with nvda is all the different cursors that it has 
and screen review modes, with jaws basically I use two cursors the pc 
and jaws cursor and that's it, with nvda I seem to have half a dozen 
different ways to review what's on screen, half the thing is the 
terminology is so different to jaws.


I did try to switch to it once, but I kept being tempted to go running 
back to jaws when I couldn't figure something out, maybe I should 
uninstall jaws and give it a go for a week and see how I get on.



I will have a look at my subscription settings, I have my subscription 
on digest mode but when I get emails its just a list of topics with 
links actual messages are not bundled in the digest so I have to open 
links in my web browser to read topics.


thanks for the help anyway.

Alex.


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Re: [blind-gamers] not impressed with support I have received for aheros call

[mattias]

So outofsight are gone?
Seems vgstorm are gone too

No update to psycho strike e.g

Skickades från E-post för Windows 10

Från: Jack Falejjczyk
Skickat: den 6 maj 2018 21:12
Till: blind-gamers@groups.io
Ämne: Re: [blind-gamers] not impressed with support I have received for aheros 
call

This is true, although do keep in mind what happened to Craconis and
then they made a comeback. Ian was a major part of out of sight games,
so him leaving is really more of a big deal than some folks realize.
Ian code the engine from scratch, so without Ian there's no other dev
that knows the engine more than him.

On 5/6/18, Shaun Everiss  wrote:
> Well outofsight hasn't updated his twitter for ages either.
>
> There in fact has been nothing from him for ages now.
>
> Now I doubt they are gone by any means but yeah they are quiet.
>
>
>
>
> On 5/7/2018 1:02 AM, Alex Wallis via Groups.Io wrote:
>> Hi all,
>>
>> I just thought I would write to say to anyone who is thinking of
>> buying a heros call I have received no support from the author at all,
>> I have emailed him twice, and tweeted with no reply to any of it.
>>
>> I know I can use sapi and nvda with it, but the point is I don't want
>> to, I know people have made suggestions for work arounds and many will
>> probably say its not a big deal to use nvda or sapi,
>>
>> but the fact is its denying me the choice to use jaws as it is a pain
>> to keep changing screen readers or unload jaws entirely just to play
>> one game, and lets say I want to multi task and play the game while
>> doing other things as well, I am not familiar with a lot of nvda
>> commands as it is very different to jaws.
>>
>> the fact is also, as I am a paying customer I think I should expect
>> some basic support rather than to just be ignored entirely, I mean if
>> the author comes out with another game tomorrow is the lack of support
>> likely to make me think about buying it?
>>
>> also it has worked with jaws in the past as I saw a youtube video with
>> it working with jaws that was posted a while back, and the game
>> detects jaws as people have said I guess maybe its the keyhook or
>> something, the video certainly used eloquence so I assume it was jaws
>> that was used when the video was posted.
>>
>> on a totally different topic, is there a way to make it so that I
>> receive messages sent to the list as part of the digest email? at the
>> moment I have to keep clicking links to view topics when I want to
>> read replies and I would far rather get them bundled in the actual email.
>>
>> many thanks for any help,
>>
>> Alex.
>>
>>
>>
>>
>> .
>>
>
>
> 
>
>