Re: [Blink] Audio Recording Options?

2019-10-20 Thread Michiel Leenaars
Hi Mike,

AG> There is no setting for this, the recording functionality is
AG> hardcodes in underlying C libraries.

since those are open source libraries too, if you have budget or
developer time to spend this is something that could potentially be
fixed.

AG> > - any way to start the recording when the call is initiated, not
AG> > when the call is connected? I need to record the lead time delay
AG> > and ringing before the call is answered, we use this information
AG> > in our analysis of call made.  
AG> 
AG> This is not possible because there is no media yet at that point in
AG> time.

However, you could see if the log data could not be used to extract
that very data.

Kind regards,
Michiel Leenaars
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Re: [Blink] Audio Recording Options?

2019-10-18 Thread Adrian Georgescu

> On 18 Oct 2019, at 13:15, m...@utility6.com  wrote:
> 
> Hi Everyone,
> 
> I'm looking to find out how to alter some recording parameters.
> 
> - is there a way to record in stereo? SO that each leg of the call is on a 
> separate channel? Sometimes if one sides recorded audio is not balanced it 
> can then easily rectified in the recording but normalizing the one channel. 
> Also if both voices are very similar it makes it easy to decipher which leg 
> was the one talking.

There is no setting for this, the recording functionality is hardcodes in 
underlying C libraries.

> 
> - is there a way to set blink to auto record all calls? But still able to 
> turn it off using the record toggle button?

Blink Pro for Mac has auto-recording in the advanced setting of each account.

> 
> - any way to start the recording when the call is initiated, not when the 
> call is connected? I need to record the lead time delay and ringing before 
> the call is answered, we use this information in our analysis of call made.

This is not possible because there is no media yet at that point in time.

> 
> Thanks,
> 
> Mike
> 
> 
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[Blink] Audio Recording Options?

2019-10-18 Thread m...@utility6.com
Hi Everyone,

I'm looking to find out how to alter some recording parameters.

- is there a way to record in stereo? SO that each leg of the call is on a
separate channel? Sometimes if one sides recorded audio is not balanced it
can then easily rectified in the recording but normalizing the one channel.
Also if both voices are very similar it makes it easy to decipher which leg
was the one talking.

- is there a way to set blink to auto record all calls? But still able to
turn it off using the record toggle button?

- any way to start the recording when the call is initiated, not when the
call is connected? I need to record the lead time delay and ringing before
the call is answered, we use this information in our analysis of call made.

Thanks,

Mike
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