Picked up a new Brewtus IV-R in Feb of 2016, has been working wonderfully 
to date.  Over the last week however I have noticed a marked change in the 
way water flows from the group head and the sound that it makes.  
Previously it would wet the entire screen before moving towards the centre 
in a nice consistent stream, with minimal sound aside from the rotary pump.

Now it bubbles audibly and as you can see from the video below has very 
inconsistent flow.  

I've noticed a change in the consistency of shots now as well, as water 
distribution does not seem even across the puck.

Any ideas the cause?

https://www.youtube.com/watch?v=wKGX8YR4Q3k 


I have done regular cleaning every 2-3 weeks with cafiza.  I use filtered 
water only through the machine.  I've cleaned since this began with cafiza 
in the portafilter and backwashed it through the head but that hasn't 
changed the results.


Thanks

AA

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