Re: SLA Information

2023-08-21 Thread Chet Ramey
On 8/18/23 2:27 PM, Malena Arduino via Bug reports for the GNU Bourne Again SHell wrote: To whom it may concern, I am working on creating an SLA for my company and was hoping to gain some clarity on your support for GNU Bash. If you could please provide me insight on the following items: As

Re: SLA Information

2023-08-18 Thread Martin D Kealey
This has come to the bash-bug volunteers mailing list. Many of us, myself included, offer software consulting services, and would happily provide the support you seek, but it would be helpful if you could clarify the type of support that you're looking for: (a) bug fixes for bash itself, or (b)

SLA Information

2023-08-18 Thread Malena Arduino via Bug reports for the GNU Bourne Again SHell
To whom it may concern, I am working on creating an SLA for my company and was hoping to gain some clarity on your support for GNU Bash. If you could please provide me insight on the following items: - Support Type (what type of support is offered? General? Sales? Technical?) - Contact Format