Hi,

Hope you are doing great! Please find the requirement below , If you find
yourself comfortable with the requirement please reply back with your
updated resume and I will get back to you or I would really appreciate if
you can give me a call back at my contact number *609-853-0818 Ext.2127*





*Position: Business Analyst Location: Albany, NY Duration: 6+ Months*



*REQUIRED SKILLS: *

Demonstrates strong analytical and requirement gathering skills

•        Possesses strong interpersonal and writing skills

•        Possesses a working knowledge of the software implementation
lifecycle (SILC)

•        Possesses knowledge of product testing procedures

•        IT Service Management & ITIL processes.

•        ServiceNow or related products.

•        Service Catalogs, Continuous Process Improvement processes rooted
in metrics/KPIs.

•        Workflow/Process Design and Re-engineering.



*Role Description:*

Functions as an internal consultant or liaison between the IT organization
and the functional business clients for enhancements to ServiceNow.

Responsible for translating business case analysis into functional
requirements. Identifies potential opportunities to re-engineer business
processes, improve efficiencies and reduce costs.

Requires a broad knowledge of the organization, business functions, and the
software implementation lifecycle (SDLC) as required.

Manages demand and prioritization.

Experience (Years): 6 years to 8 years     6-8



*Thanks & Regards*


*Ishan Bhardwaj*

*Technical Recruiter*

Desk: 609-853-0818 Ext.2127

Fax : 609 799 5746

Email: isha...@nityo.com

www.nityo.com

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