Hope you are doing well!!!! Let me know if you are comfortable on below requirement.
Please send the resume to *himanshu.ve...@infogium.com* <himanshu.ve...@infogium.com> *Role – Quality Assurance Manager* *Location – NYC* *Visa Type – GC only* *Rate - $30/hr on c2c* The Quality Assurance Manager and QA Supervisor, the Quality Assurance Analyst will actively confirm and validate leads generated from the DM sales teams; appointments, seminars and/or other lead generation activities in the department • Review and confirm telephone interactions which have resulted in appointments, leads, or Telephonic Enrollments to verify member information and ENSURE compliance with all regulations and department policies. At times, make outbound telephone calls to clarify information or reschedule and/or cancel events. • Participate in system and product training, product development, knowledge sessions and other department initiatives. • Retrieve voicemails from the weekend voicemail and PROCESS leads in MP for the Direct Marketing representatives • Communicate timely to management; infractions with regulations and/or department policies, appointment changes, etc. • A minimum of 1 year call center experience, with an emphasis or experience in quality programs. • Must be able to accurately navigate and track all information through Market Prominence, CSS/SAWS, Access database or other software. • A healthcare background is preferred. Regards….. *Himanshu Verma* Infogium Technologies, LLC himanshu.ve...@infogium.com | Contact: +1-678-648-8256 | www.infogium.com -- -- To unsubscribe from this group, send email to cbe-software-engineer-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/CBE-Software-Engineer?hl=en --- You received this message because you are subscribed to the Google Groups "CBE Software Engineer" group. To unsubscribe from this group and stop receiving emails from it, send an email to cbe-software-engineer+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
