Hello,
I've configured softphone and deskphone modes for CUPC. Both work fine, I
can make calls, etc.
The issue is that I can't easily switch between them. When I'm in softphone
mode and click deskphone mode, nothing happens.
In order to force change of mode, I need to restart CUPC each time.
Hi Miron,
Aparte from CTI connection and TFTP download, can you check in your server
health if Presence is Green?
The switch does not work without Presence not been connected.
Regards,
On Sat, Feb 5, 2011 at 4:43 PM, Miron Kobelski findko...@gmail.com wrote:
Hello,
I've configured softphone
I have seen the same exact issue, other times the same configuration works
just fine. I have never collected logs when the issue happened to me though.
Regards,
Roger Carpio.
On Sat, Feb 5, 2011 at 10:43 AM, Miron Kobelski findko...@gmail.com wrote:
Hello,
I've configured softphone and
Thank you all.
Interesting point George, I was going to ignore it... I had this issue from
time to time, but never associated it with the presence subsystem status...
it seems my SIP proxy service on CUPS went down for some reason.
I'll report as soon as I solve it ;)
regards
kobel
On Sat, Feb
Confirmed, that was the issue. Thank you very much George!
Presence subsystem in CUPC was down (server health presence:
connecting/reconnecting). Other symptom for this is presence status dot in
UI greyed out (instead of green/yellow/red). It seems you can't switch CUPC
modes in such case
I've seen this. Nothing wrong with the configuration just a problem with cupc.
On Feb 5, 2011, at 10:45 AM, George Goglidze gogli...@gmail.com wrote:
Hi Miron,
Aparte from CTI connection and TFTP download, can you check in your server
health if Presence is Green?
The switch does not
