Re: [OSL | CCIE_Voice] UCCX Position in Queue

2013-01-26 Thread Tanner Ezell
Get Reporting Statics step. On Sat, Jan 26, 2013 at 12:47 PM, Barrera, Hugo wrote: > Hi, > > ** ** > > Can anyone shed some light on what script steps would need to be completed > to achieve the below task? > > ** ** > > *While in queue the caller should hear a prompt indicating the num

[OSL | CCIE_Voice] UCCX Position in Queue

2013-01-26 Thread Barrera, Hugo
Hi, Can anyone shed some light on what script steps would need to be completed to achieve the below task? While in queue the caller should hear a prompt indicating the number of people in front of them in the queue. For example, the first caller in queue should hear a prompt stating: "The numb