[OSL | CCIE_Voice] Voicemail not working for some calling users

2011-05-19 Thread Daniel Gómez
Hello experts, I have the following scenario: Phone A at Company A HQ(CUCM 8.0 + Unity Express 8.0) -- LAN -- ASA - 2Mbps WIRELESS LINK -- Checkpoint -- LAN -- Phone B at CompanyB HQ _ Phone A @ Company A can call Phone B at Company B. Phone B @ Company B can call Phone A at Company B.

Re: [OSL | CCIE_Voice] Voicemail not working for some calling users

2011-05-19 Thread William Affeldt
I would do a wire shark packet capture on the phone side and see if you can see both streams. If you can't repeat that at every hop until you find the break in the stream. Sent from my iPhone On May 19, 2011, at 7:19 AM, Daniel Gómez danie...@gmail.com wrote: Hello experts, I have the

Re: [OSL | CCIE_Voice] Voicemail not working for some calling users

2011-05-19 Thread Randall Saborio
I would open a TAC case. 2011/5/19 William Affeldt william.affe...@yahoo.com I would do a wire shark packet capture on the phone side and see if you can see both streams. If you can't repeat that at every hop until you find the break in the stream. Sent from my iPhone On May 19, 2011, at

Re: [OSL | CCIE_Voice] Voicemail not working for some calling users

2011-05-19 Thread George Goglidze
Hi Daniel, Can you give us the following information please? 0) Describe the problem better, when the call is forwarded to voicemail what happens? a) Call does not establish? and after some timeout it disconnects? b) call establishes but there is no audio? phone in company B does not