Hello Amigo,
Got this same problem last year and Cisco TAC confirmed hunt groups are not
designed to send the calls to VM if busy, reason I made this config as a queue
on UCCX.
Regards,
Esteban
Date: Wed, 2 Jul 2014 18:56:39 +0530
From: dharambi...@gmail.com
To: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] Hunt Group Voice Mailbox set up.
Hi All,
We have 2 extension with DID,
10001 - 40832423301- CiscoPhone- with VM enabled
10002- - 40843677702 -Cisco Phone- with VM enabled.
One Hunt pilot- 25555 - 40822212355;we created hunt list and line group and
associate above two phones.
when customer dials huntpilot DID (4082221255) from PSTN, It rings all
phones (SET AS BROADCAST).
BUT WHEN ALL PHONES ARE BUSY OR NOT ANSWER , IT SHOULD GO TO BOTH PHONE VM
MAILBOX. SO THAT EACH USER CAN ACCESS THIS VOICE MESSAGE.
We are using Microsoft exchange 2007 integrated with CUCM 7.1.3 FOR UNIFIED
VOICE MESSAGING.
how can we achieve this so that both users within this hunt group should
recieve voice message if they are busy or not answering.
IF ANY QUESTION, PLEASE ASK
Your ideas will be highly appreciated;
Thanks
Regards,
DEVRAJ
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