Re: [OSL | CCIE_Voice] Hunt Group Voice Mailbox set up.
Hello Amigo, Got this same problem last year and Cisco TAC confirmed hunt groups are not designed to send the calls to VM if busy, reason I made this config as a queue on UCCX. Regards, Esteban Date: Wed, 2 Jul 2014 18:56:39 +0530 From: dharambi...@gmail.com To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] Hunt Group Voice Mailbox set up. Hi All, We have 2 extension with DID, 10001 - 40832423301- CiscoPhone- with VM enabled 10002- - 40843677702 -Cisco Phone- with VM enabled. One Hunt pilot- 2 - 40822212355;we created hunt list and line group and associate above two phones. when customer dials huntpilot DID (4082221255) from PSTN, It rings all phones (SET AS BROADCAST). BUT WHEN ALL PHONES ARE BUSY OR NOT ANSWER , IT SHOULD GO TO BOTH PHONE VM MAILBOX. SO THAT EACH USER CAN ACCESS THIS VOICE MESSAGE. We are using Microsoft exchange 2007 integrated with CUCM 7.1.3 FOR UNIFIED VOICE MESSAGING. how can we achieve this so that both users within this hunt group should recieve voice message if they are busy or not answering. IF ANY QUESTION, PLEASE ASK Your ideas will be highly appreciated; Thanks Regards, DEVRAJ ___ Free CCIE RS, Collaboration, Data Center, Wireless Security Videos :: iPexpert on YouTube: www.youtube.com/ipexpertinc ___ Free CCIE RS, Collaboration, Data Center, Wireless Security Videos :: iPexpert on YouTube: www.youtube.com/ipexpertinc
Re: [OSL | CCIE_Voice] Hunt Group Voice Mailbox set up.
Have you tried using Forwarded Routing Rules under Call Routing in Unity? I had the issue where hunt group was forwarding using different extension number then the one specified under settings in the hunt pilot. I used RTMT to identify correct extension being presented to Unity then made routing rule of edit forwarding station equals then VM box number. On Wed, Jul 2, 2014 at 10:24 AM, Esteban Moreno esteban_mor...@hotmail.com wrote: Hello Amigo, Got this same problem last year and Cisco TAC confirmed hunt groups are not designed to send the calls to VM if busy, reason I made this config as a queue on UCCX. -- Regards, Esteban -- -- Date: Wed, 2 Jul 2014 18:56:39 +0530 From: dharambi...@gmail.com To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] Hunt Group Voice Mailbox set up. Hi All, We have 2 extension with DID, 10001 - 40832423301- CiscoPhone- with VM enabled 10002- - 40843677702 -Cisco Phone- with VM enabled. One Hunt pilot- 2 - 40822212355;we created hunt list and line group and associate above two phones. when customer dials huntpilot DID (4082221255) from PSTN, It rings all phones (SET AS BROADCAST). BUT WHEN ALL PHONES ARE BUSY OR NOT ANSWER , IT SHOULD GO TO BOTH PHONE VM MAILBOX. SO THAT EACH USER CAN ACCESS THIS VOICE MESSAGE. We are using Microsoft exchange 2007 integrated with CUCM 7.1.3 FOR UNIFIED VOICE MESSAGING. how can we achieve this so that both users within this hunt group should recieve voice message if they are busy or not answering. IF ANY QUESTION, PLEASE ASK Your ideas will be highly appreciated; Thanks Regards, DEVRAJ ___ Free CCIE RS, Collaboration, Data Center, Wireless Security Videos :: iPexpert on YouTube: www.youtube.com/ipexpertinc ___ Free CCIE RS, Collaboration, Data Center, Wireless Security Videos :: iPexpert on YouTube: www.youtube.com/ipexpertinc ___ Free CCIE RS, Collaboration, Data Center, Wireless Security Videos :: iPexpert on YouTube: www.youtube.com/ipexpertinc
Re: [OSL | CCIE_Voice] Hunt Group Voice Mailbox set up.
Hi all CUCM 7.1 does not support vm when hunt busy or no answer. CUCM 9.1 series has this option Dev On 3/07/2014 3:24 AM, Esteban Moreno esteban_mor...@hotmail.com wrote: Hello Amigo, Got this same problem last year and Cisco TAC confirmed hunt groups are not designed to send the calls to VM if busy, reason I made this config as a queue on UCCX. -- Regards, Esteban -- -- Date: Wed, 2 Jul 2014 18:56:39 +0530 From: dharambi...@gmail.com To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] Hunt Group Voice Mailbox set up. Hi All, We have 2 extension with DID, 10001 - 40832423301- CiscoPhone- with VM enabled 10002- - 40843677702 -Cisco Phone- with VM enabled. One Hunt pilot- 2 - 40822212355;we created hunt list and line group and associate above two phones. when customer dials huntpilot DID (4082221255) from PSTN, It rings all phones (SET AS BROADCAST). BUT WHEN ALL PHONES ARE BUSY OR NOT ANSWER , IT SHOULD GO TO BOTH PHONE VM MAILBOX. SO THAT EACH USER CAN ACCESS THIS VOICE MESSAGE. We are using Microsoft exchange 2007 integrated with CUCM 7.1.3 FOR UNIFIED VOICE MESSAGING. how can we achieve this so that both users within this hunt group should recieve voice message if they are busy or not answering. IF ANY QUESTION, PLEASE ASK Your ideas will be highly appreciated; Thanks Regards, DEVRAJ ___ Free CCIE RS, Collaboration, Data Center, Wireless Security Videos :: iPexpert on YouTube: www.youtube.com/ipexpertinc ___ Free CCIE RS, Collaboration, Data Center, Wireless Security Videos :: iPexpert on YouTube: www.youtube.com/ipexpertinc ___ Free CCIE RS, Collaboration, Data Center, Wireless Security Videos :: iPexpert on YouTube: www.youtube.com/ipexpertinc
Re: [OSL | CCIE_Voice] Hunt Group Voice Mailbox set up.
Should have mentioned I'm on 8.6. div Original message /divdivFrom: Devakanth Gangavarapu devakanth2...@gmail.com /divdivDate:07/02/2014 1:30 PM (GMT-06:00) /divdivTo: Esteban Moreno esteban_mor...@hotmail.com /divdivCc: ccie_voice@onlinestudylist.com,Dharambir kumar varma dharambi...@gmail.com /divdivSubject: Re: [OSL | CCIE_Voice] Hunt Group Voice Mailbox set up. /divdiv /divHi all CUCM 7.1 does not support vm when hunt busy or no answer. CUCM 9.1 series has this option Dev On 3/07/2014 3:24 AM, Esteban Moreno esteban_mor...@hotmail.com wrote: Hello Amigo, Got this same problem last year and Cisco TAC confirmed hunt groups are not designed to send the calls to VM if busy, reason I made this config as a queue on UCCX. Regards, Esteban Date: Wed, 2 Jul 2014 18:56:39 +0530 From: dharambi...@gmail.com To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] Hunt Group Voice Mailbox set up. Hi All, We have 2 extension with DID, 10001 - 40832423301- CiscoPhone- with VM enabled 10002- - 40843677702 -Cisco Phone- with VM enabled. One Hunt pilot- 2 - 40822212355;we created hunt list and line group and associate above two phones. when customer dials huntpilot DID (4082221255) from PSTN, It rings all phones (SET AS BROADCAST). BUT WHEN ALL PHONES ARE BUSY OR NOT ANSWER , IT SHOULD GO TO BOTH PHONE VM MAILBOX. SO THAT EACH USER CAN ACCESS THIS VOICE MESSAGE. We are using Microsoft exchange 2007 integrated with CUCM 7.1.3 FOR UNIFIED VOICE MESSAGING. how can we achieve this so that both users within this hunt group should recieve voice message if they are busy or not answering. IF ANY QUESTION, PLEASE ASK Your ideas will be highly appreciated; Thanks Regards, DEVRAJ ___ Free CCIE RS, Collaboration, Data Center, Wireless Security Videos :: iPexpert on YouTube: www.youtube.com/ipexpertinc ___ Free CCIE RS, Collaboration, Data Center, Wireless Security Videos :: iPexpert on YouTube: www.youtube.com/ipexpertinc ___ Free CCIE RS, Collaboration, Data Center, Wireless Security Videos :: iPexpert on YouTube: www.youtube.com/ipexpertinc
Re: [OSL | CCIE_Voice] Hunt Group Voice Mailbox set up.
Sorry mate This option is available on 8.6 aswell. :) On Thu, Jul 3, 2014 at 3:24 AM, Esteban Moreno esteban_mor...@hotmail.com wrote: Hello Amigo, Got this same problem last year and Cisco TAC confirmed hunt groups are not designed to send the calls to VM if busy, reason I made this config as a queue on UCCX. -- Regards, Esteban -- -- Date: Wed, 2 Jul 2014 18:56:39 +0530 From: dharambi...@gmail.com To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] Hunt Group Voice Mailbox set up. Hi All, We have 2 extension with DID, 10001 - 40832423301- CiscoPhone- with VM enabled 10002- - 40843677702 -Cisco Phone- with VM enabled. One Hunt pilot- 2 - 40822212355;we created hunt list and line group and associate above two phones. when customer dials huntpilot DID (4082221255) from PSTN, It rings all phones (SET AS BROADCAST). BUT WHEN ALL PHONES ARE BUSY OR NOT ANSWER , IT SHOULD GO TO BOTH PHONE VM MAILBOX. SO THAT EACH USER CAN ACCESS THIS VOICE MESSAGE. We are using Microsoft exchange 2007 integrated with CUCM 7.1.3 FOR UNIFIED VOICE MESSAGING. how can we achieve this so that both users within this hunt group should recieve voice message if they are busy or not answering. IF ANY QUESTION, PLEASE ASK Your ideas will be highly appreciated; Thanks Regards, DEVRAJ ___ Free CCIE RS, Collaboration, Data Center, Wireless Security Videos :: iPexpert on YouTube: www.youtube.com/ipexpertinc ___ Free CCIE RS, Collaboration, Data Center, Wireless Security Videos :: iPexpert on YouTube: www.youtube.com/ipexpertinc ___ Free CCIE RS, Collaboration, Data Center, Wireless Security Videos :: iPexpert on YouTube: www.youtube.com/ipexpertinc
