Re: [OSL | CCIE_Voice] CUE AFTER SRST
Hi Ivan, Check your CUCM configs in the CUE web admin page. Go to 'Configure-Call Manager' and make sure you have all of the required information populated. The CUE setup wizard will let you walk through without specifying a JTAPI user/pass but if you look into the menu I mentioned, it's listed as required information. Verify your CUCM app user information there and reload the CUE module. I had the same problem, with no JTAPI info filled out. The RP's should then register. HTH Marty On Thu, Jun 6, 2013 at 6:49 PM, Ivan Darío Sánchez Calderón ids.calde...@gmail.com wrote: Hi everyone, When I have cue integrated with CUCM and I make some voicemail test when the gateway is in srst everything works fine, but when I come back from srst the CTI RP and the CTI Ports don't register. I restart the cue, the CTI service on CUCM but still shows unregistered, someone knows how to fix this issue.? ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CUE AFTER SRST
hi, i have problem with my cue to cucm it shows jtapi registered with cucm the ctiports are registered to the siteC but even from sitec i'm getting a fast busy any ideas what might i be missing? From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Martin Sloan Sent: Friday, June 07, 2013 9:31 PM To: Ivan Darío Sánchez Calderón Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUE AFTER SRST Hi Ivan, Check your CUCM configs in the CUE web admin page. Go to 'Configure-Call Manager' and make sure you have all of the required information populated. The CUE setup wizard will let you walk through without specifying a JTAPI user/pass but if you look into the menu I mentioned, it's listed as required information. Verify your CUCM app user information there and reload the CUE module. I had the same problem, with no JTAPI info filled out. The RP's should then register. HTH Marty On Thu, Jun 6, 2013 at 6:49 PM, Ivan Darío Sánchez Calderón ids.calde...@gmail.com wrote: Hi everyone, When I have cue integrated with CUCM and I make some voicemail test when the gateway is in srst everything works fine, but when I come back from srst the CTI RP and the CTI Ports don't register. I restart the cue, the CTI service on CUCM but still shows unregistered, someone knows how to fix this issue.? ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CUE AFTER SRST
sorry guys wrong jtapi trigger number :( its working after correcting the issue. From: ccie2k12 [mailto:ccie2...@gmail.com] Sent: Friday, June 07, 2013 10:22 PM To: 'Martin Sloan'; 'Ivan Darío Sánchez Calderón' Cc: 'ccie_voice@onlinestudylist.com' Subject: RE: [OSL | CCIE_Voice] CUE AFTER SRST hi, i have problem with my cue to cucm it shows jtapi registered with cucm the ctiports are registered to the siteC but even from sitec i'm getting a fast busy any ideas what might i be missing? From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Martin Sloan Sent: Friday, June 07, 2013 9:31 PM To: Ivan Darío Sánchez Calderón Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUE AFTER SRST Hi Ivan, Check your CUCM configs in the CUE web admin page. Go to 'Configure-Call Manager' and make sure you have all of the required information populated. The CUE setup wizard will let you walk through without specifying a JTAPI user/pass but if you look into the menu I mentioned, it's listed as required information. Verify your CUCM app user information there and reload the CUE module. I had the same problem, with no JTAPI info filled out. The RP's should then register. HTH Marty On Thu, Jun 6, 2013 at 6:49 PM, Ivan Darío Sánchez Calderón ids.calde...@gmail.com wrote: Hi everyone, When I have cue integrated with CUCM and I make some voicemail test when the gateway is in srst everything works fine, but when I come back from srst the CTI RP and the CTI Ports don't register. I restart the cue, the CTI service on CUCM but still shows unregistered, someone knows how to fix this issue.? ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] CUE AFTER SRST
Hi everyone, When I have cue integrated with CUCM and I make some voicemail test when the gateway is in srst everything works fine, but when I come back from srst the CTI RP and the CTI Ports don't register. I restart the cue, the CTI service on CUCM but still shows unregistered, someone knows how to fix this issue.? ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
