You could try leaving the message for the phone w/ cupc, then on the phone
dial the DN of the MWI-off (eg, 1999 in IPexpert labs). I'm not sure if
dialing the MWI off/on number on the phones even touches the CUC server,
but it's possible - if it does sync to CUC in this case then the CUPC MWI
would go off and that wouldn't solve your question.
This may not be the ideal solution, even if it works, as I would expect
that if you powered off the whole system/rack and then back on that the
phone/CUC would sync the MWI status (still unread on CUC) and both the
phone and CUPC would then show the MWI light. I don't know whether the pod
racks are power cycled before grading and I'm not going to hope that they
don't power cycle as a strategy.
Alternatively, if you need to show a message and it's not explicitly
stated as a voicemail or a MWI then you may be able to meet the
requirement by showing a new IM as a message from the IPPM phone service
to the CUPC user.
HTH...
Justin
On Sat, Dec 7, 2013 at 5:47 PM, Barrera, Hugo hugo.barr...@nexusis.comwrote:
Hi,
If all MWI’s need to be left off and one of my ip phones is integrated
with CUPC and the CUPC client needs to show a message indication what is
the trick?
*Thanks *
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