Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site

2010-10-08 Thread Mark Holloway
Hmm, PSTN to BR1 and IP to IP (inter and intra site) play multicast MoH piano 
music from route flash just fine, but for some reason when calling from BR1 to 
the PSTN and pressing HOLD on the BR1 phone it plays beep beep beep.  

Usually the issue is PSTN to IP because you need a voice class codec on the 
SUB/PUB dial peers that support G711, which I have, and PSTN to BR1 piano music 
streams multicast ok. Not sure what would cause IP to PSTN calls to fail 
streaming MoH and play beep beep beep.  Any ideas?



On Oct 7, 2010, at 1:36 PM, ayman labib wrote:

 Thanks for the reply. 
 
 As it turns out.  Loopback interface is a required step.  Now everything is 
 working.  Thanks
 
 Next challenge is to get Site HQ and SRST to use MoH with CME using the 
 Gatekeeper.  Thanks
 
 From: ayman labib ayman_la...@yahoo.com
 To: amr thabt amrth...@gmail.com
 Cc: ccie_voice@onlinestudylist.com
 Sent: Thu, October 7, 2010 3:49:41 PM
 Subject: Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site
 
 Thanks for the reply.
 
 I do have the max ephone etc..  I removed my config to keep it short.
 I tried it with bind command and without.  Same Issue.
 I don't have Lo0 configured.  Everything is configured using the fa0/1 
 interface.  
 
 Please have a look at the screen shots of my config.  I really appreciate 
 everyone's help.  2 days and it's driving me crazy. 
 
 call-manager-fallback
  secondary-dialtone 9
  max-conferences 8 gain -6
  transfer-system full-consult
  ip source-address 192.168.31.10 port 2000 strict-match
  max-ephones 10
  max-dn 10
  transfer-pattern .T
  voicemail 912123945020
  call-forward pattern .T
  call-forward busy 12123945020
  call-forward noan 12123945020 timeout 20
  moh music-on-hold.au
  multicast moh 239.1.1.1 port 16384 route 192.168.31.10
  time-zone 8
 !
 
 
 From: amr thabt amrth...@gmail.com
 To: ayman labib ayman_la...@yahoo.com
 Cc: ccie_voice@onlinestudylist.com
 Sent: Thu, October 7, 2010 3:07:59 PM
 Subject: Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site
 
 Hi Ayman,
 I have three comments that may help
 1 Do you add max-dn and max-ephone under call-manager-fallback
 2-in ccm-manager music-on-hold bind fa0/1  remove the bind use only 
 ccm-manager music-on-hold
 3- in multicast command add both loopback and VLan SVI ip address.
  
  
 HTH
 AMR
 
 
 On Thu, Oct 7, 2010 at 9:56 PM, ayman labib ayman_la...@yahoo.com wrote:
 Just wondering if anyone encountered this problem.
 
 I still can't get MOH when calling the PSTN phone and the site is not in SRST 
 mode.  According to the sh command below.  The call manager has done its job  
 but the GWY is not responding.  Any ideas?  MOH local and between HQ works 
 fine.  Just need a sanity check.  Thanks for all your help
 
 SRST-Site#sh ccm-manager music-on-hold
 Current active multicast sessions : 1
  Multicast   RTP port   Packets   Call   CodecIncoming
  Address number in/outidInterface
 ===
 239.1.1.1 16384   0/0  12   g711ulaw
 
 ccm-manager music-on-hold bind fa0/1
 
 call-manager-fallback
  ip source-address 192.168.31.10 port 2000 strict-match
  moh music-on-hold.au
  multicast moh 239.1.1.1 port 16384 route 192.168.31.10
  
 
 http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_feature_guide09186a00802d1c31.html#wp1046789
 
 From: ayman labib ayman_la...@yahoo.com
 To: ccie_voice@onlinestudylist.com
 Cc: ccie_voice@onlinestudylist.com
 Sent: Wed, October 6, 2010 9:45:12 AM
 Subject: MoH to PSTN from SRST site
 
 
 Hello Experts,
 
 Follow up to Mark's email about Moh to PSTN.  I don't hear the Piano music as 
 well.  Inter-site and Intra-site with HQ works.  
 
 I see the Muticast on the gateway is invoked and on the server, but don't 
 hear anything.  Any idea?  Thanks in advance
 
 admin:show perf query class Cisco MOH Device
 ==query class :
 
  - Perf class (Cisco MOH Device) has instances and values:
 MOH_2   - MOHHighestActiveResources  = 1
 MOH_2   - MOHMulticastResourceActive = 0
 MOH_2   - MOHMulticastResourceAvailable  = 25
 MOH_2   - MOHOutOfResources  = 0
 MOH_2   - MOHTotalMulticastResources = 25
 MOH_2   - MOHTotalUnicastResources   = 250
 MOH_2   - MOHUnicastResourceActive   = 0
 MOH_2   - MOHUnicastResourceAvailable= 250
 MOH_3   - MOHHighestActiveResources  = 1
 MOH_3   - MOHMulticastResourceActive = 1
 MOH_3   - MOHMulticastResourceAvailable  = 24
 MOH_3   - MOHOutOfResources  = 0
 MOH_3   - MOHTotalMulticastResources = 25
 MOH_3   - MOHTotalUnicastResources   = 250
 MOH_3   - MOHUnicastResourceActive   = 0
 MOH_3   - MOHUnicastResourceAvailable= 250

Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site

2010-10-08 Thread Ayman_labib
I will tear everything down and start from scratch again.  I will report back 
this morning.

Sent from my iPhone

On Oct 8, 2010, at 2:06 AM, Mark Holloway m...@markholloway.com wrote:

 Hmm, PSTN to BR1 and IP to IP (inter and intra site) play multicast MoH piano 
 music from route flash just fine, but for some reason when calling from BR1 
 to the PSTN and pressing HOLD on the BR1 phone it plays beep beep beep.  
 
 Usually the issue is PSTN to IP because you need a voice class codec on the 
 SUB/PUB dial peers that support G711, which I have, and PSTN to BR1 piano 
 music streams multicast ok. Not sure what would cause IP to PSTN calls to 
 fail streaming MoH and play beep beep beep.  Any ideas?
 
 
 
 On Oct 7, 2010, at 1:36 PM, ayman labib wrote:
 
 Thanks for the reply. 
 
 As it turns out.  Loopback interface is a required step.  Now everything is 
 working.  Thanks
 
 Next challenge is to get Site HQ and SRST to use MoH with CME using the 
 Gatekeeper.  Thanks
 
 From: ayman labib ayman_la...@yahoo.com
 To: amr thabt amrth...@gmail.com
 Cc: ccie_voice@onlinestudylist.com
 Sent: Thu, October 7, 2010 3:49:41 PM
 Subject: Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site
 
 Thanks for the reply.
 
 I do have the max ephone etc..  I removed my config to keep it short.
 I tried it with bind command and without.  Same Issue.
 I don't have Lo0 configured.  Everything is configured using the fa0/1 
 interface.  
 
 Please have a look at the screen shots of my config.  I really appreciate 
 everyone's help.  2 days and it's driving me crazy. 
 
 call-manager-fallback
  secondary-dialtone 9
  max-conferences 8 gain -6
  transfer-system full-consult
  ip source-address 192.168.31.10 port 2000 strict-match
  max-ephones 10
  max-dn 10
  transfer-pattern .T
  voicemail 912123945020
  call-forward pattern .T
  call-forward busy 12123945020
  call-forward noan 12123945020 timeout 20
  moh music-on-hold.au
  multicast moh 239.1.1.1 port 16384 route 192.168.31.10
  time-zone 8
 !
 
 
 From: amr thabt amrth...@gmail.com
 To: ayman labib ayman_la...@yahoo.com
 Cc: ccie_voice@onlinestudylist.com
 Sent: Thu, October 7, 2010 3:07:59 PM
 Subject: Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site
 
 Hi Ayman,
 I have three comments that may help
 1 Do you add max-dn and max-ephone under call-manager-fallback
 2-in ccm-manager music-on-hold bind fa0/1  remove the bind use only 
 ccm-manager music-on-hold
 3- in multicast command add both loopback and VLan SVI ip address.
  
  
 HTH
 AMR
 
 
 On Thu, Oct 7, 2010 at 9:56 PM, ayman labib ayman_la...@yahoo.com wrote:
 Just wondering if anyone encountered this problem.
 
 I still can't get MOH when calling the PSTN phone and the site is not in 
 SRST mode.  According to the sh command below.  The call manager has done 
 its job  but the GWY is not responding.  Any ideas?  MOH local and between 
 HQ works fine.  Just need a sanity check.  Thanks for all your help
 
 SRST-Site#sh ccm-manager music-on-hold
 Current active multicast sessions : 1
  Multicast   RTP port   Packets   Call   CodecIncoming
  Address number in/outidInterface
 ===
 239.1.1.1 16384   0/0  12   g711ulaw
 
 ccm-manager music-on-hold bind fa0/1
 
 call-manager-fallback
  ip source-address 192.168.31.10 port 2000 strict-match
  moh music-on-hold.au
  multicast moh 239.1.1.1 port 16384 route 192.168.31.10
  
 
 http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_feature_guide09186a00802d1c31.html#wp1046789
 
 From: ayman labib ayman_la...@yahoo.com
 To: ccie_voice@onlinestudylist.com
 Cc: ccie_voice@onlinestudylist.com
 Sent: Wed, October 6, 2010 9:45:12 AM
 Subject: MoH to PSTN from SRST site
 
 
 Hello Experts,
 
 Follow up to Mark's email about Moh to PSTN.  I don't hear the Piano music 
 as well.  Inter-site and Intra-site with HQ works.  
 
 I see the Muticast on the gateway is invoked and on the server, but don't 
 hear anything.  Any idea?  Thanks in advance
 
 admin:show perf query class Cisco MOH Device
 ==query class :
 
  - Perf class (Cisco MOH Device) has instances and values:
 MOH_2   - MOHHighestActiveResources  = 1
 MOH_2   - MOHMulticastResourceActive = 0
 MOH_2   - MOHMulticastResourceAvailable  = 25
 MOH_2   - MOHOutOfResources  = 0
 MOH_2   - MOHTotalMulticastResources = 25
 MOH_2   - MOHTotalUnicastResources   = 250
 MOH_2   - MOHUnicastResourceActive   = 0
 MOH_2   - MOHUnicastResourceAvailable= 250
 MOH_3   - MOHHighestActiveResources  = 1
 MOH_3   - MOHMulticastResourceActive = 1
 MOH_3   - MOHMulticastResourceAvailable  = 24
 MOH_3   - MOHOutOfResources  = 0
 MOH_3   - MOHTotalMulticastResources = 25

Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site

2010-10-07 Thread ayman labib
Just wondering if anyone encountered this problem.

I still can't get MOH when calling the PSTN phone and the site is not in SRST 
mode.  According to the sh command below.  The call manager has done its job  
but the GWY is not responding.  Any ideas?  MOH local and between HQ works 
fine.  Just need a sanity check.  Thanks for all your help

SRST-Site#sh ccm-manager music-on-hold
Current active multicast sessions : 1
 Multicast   RTP port   Packets   Call   CodecIncoming
 Address number in/outidInterface
===
239.1.1.1 16384   0/0  12   g711ulaw

ccm-manager music-on-hold bind fa0/1

call-manager-fallback
 ip source-address 192.168.31.10 port 2000 strict-match
 moh music-on-hold.au
 multicast moh 239.1.1.1 port 16384 route 192.168.31.10
 

http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_feature_guide09186a00802d1c31.html#wp1046789






From: ayman labib ayman_la...@yahoo.com
To: ccie_voice@onlinestudylist.com
Cc: ccie_voice@onlinestudylist.com
Sent: Wed, October 6, 2010 9:45:12 AM
Subject: MoH to PSTN from SRST site




Hello Experts,

Follow up to Mark's email about Moh to PSTN.  I don't hear the Piano music as 
well.  Inter-site and Intra-site with HQ works.  


I see the Muticast on the gateway is invoked and on the server, but don't hear 
anything.  Any idea?  Thanks in advance

admin:show perf query class Cisco MOH Device
==query class :

 - Perf class (Cisco MOH Device) has instances and values:
MOH_2   - MOHHighestActiveResources  = 1
MOH_2   -  MOHMulticastResourceActive = 0
MOH_2   - MOHMulticastResourceAvailable  = 25
MOH_2   - MOHOutOfResources  = 0
MOH_2   - MOHTotalMulticastResources = 25
MOH_2   - MOHTotalUnicastResources   = 250
MOH_2   - MOHUnicastResourceActive   = 0
MOH_2   -  MOHUnicastResourceAvailable= 250
MOH_3   - MOHHighestActiveResources  = 1
MOH_3   - MOHMulticastResourceActive = 1
MOH_3   - MOHMulticastResourceAvailable  = 24
MOH_3   - MOHOutOfResources  = 0
MOH_3   - MOHTotalMulticastResources = 25
MOH_3   -  MOHTotalUnicastResources   = 250
MOH_3   - MOHUnicastResourceActive   = 0
MOH_3   - MOHUnicastResourceAvailable= 250

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com


Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site

2010-10-07 Thread Wilson.Samuel
Hi Ayman,

I would prefer to have a look on the Regions and Codecs, I have had a similar 
issue like this
Regards
Wilson Samuel


From: ccie_voice-boun...@onlinestudylist.com 
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of ayman labib
Sent: Thursday, October 07, 2010 2:56 PM
To: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site

Just wondering if anyone encountered this problem.

I still can't get MOH when calling the PSTN phone and the site is not in SRST 
mode.  According to the sh command below.  The call manager has done its job  
but the GWY is not responding.  Any ideas?  MOH local and between HQ works 
fine.  Just need a sanity check.  Thanks for all your help

SRST-Site#sh ccm-manager music-on-hold
Current active multicast sessions : 1
 Multicast   RTP port   Packets   Call   CodecIncoming
 Address number in/outidInterface
===
239.1.1.1 16384   0/0  12   g711ulaw

ccm-manager music-on-hold bind fa0/1

call-manager-fallback
 ip source-address 192.168.31.10 port 2000 strict-match
 moh music-on-hold.au
 multicast moh 239.1.1.1 port 16384 route 192.168.31.10


http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_feature_guide09186a00802d1c31.html#wp1046789


From: ayman labib ayman_la...@yahoo.com
To: ccie_voice@onlinestudylist.com
Cc: ccie_voice@onlinestudylist.com
Sent: Wed, October 6, 2010 9:45:12 AM
Subject: MoH to PSTN from SRST site

Hello Experts,

Follow up to Mark's email about Moh to PSTN.  I don't hear the Piano music as 
well.  Inter-site and Intra-site with HQ works.

I see the Muticast on the gateway is invoked and on the server, but don't hear 
anything.  Any idea?  Thanks in advance

admin:show perf query class Cisco MOH Device
==query class :

 - Perf class (Cisco MOH Device) has instances and values:
MOH_2   - MOHHighestActiveResources  = 1
MOH_2   - MOHMulticastResourceActive = 0
MOH_2   - MOHMulticastResourceAvailable  = 25
MOH_2   - MOHOutOfResources  = 0
MOH_2   - MOHTotalMulticastResources = 25
MOH_2   - MOHTotalUnicastResources   = 250
MOH_2   - MOHUnicastResourceActive   = 0
MOH_2   - MOHUnicastResourceAvailable= 250
MOH_3   - MOHHighestActiveResources  = 1
MOH_3   - MOHMulticastResourceActive = 1
MOH_3   - MOHMulticastResourceAvailable  = 24
MOH_3   - MOHOutOfResources  = 0
MOH_3   - MOHTotalMulticastResources = 25
MOH_3   - MOHTotalUnicastResources   = 250
MOH_3   - MOHUnicastResourceActive   = 0
MOH_3   - MOHUnicastResourceAvailable= 250




___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com


Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site

2010-10-07 Thread ayman labib
Thanks for the reply. 

As it turns out.  Loopback interface is a required step.  Now everything is 
working.  Thanks

Next challenge is to get Site HQ and SRST to use MoH with CME using the 
Gatekeeper.  Thanks





From: ayman labib ayman_la...@yahoo.com
To: amr thabt amrth...@gmail.com
Cc: ccie_voice@onlinestudylist.com
Sent: Thu, October 7, 2010 3:49:41 PM
Subject: Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site


Thanks for the reply.

I do have the max ephone etc..  I removed my config to keep it short.
I tried it with bind command and without.  Same Issue.
I don't have Lo0 configured.  Everything is configured using the fa0/1 
interface.  


Please have a look at the screen shots of my config.  I really appreciate 
everyone's help.  2 days and it's driving me crazy. 


call-manager-fallback
 secondary-dialtone 9
 max-conferences 8 gain -6
 transfer-system full-consult
 ip source-address 192.168.31.10 port 2000 strict-match
 max-ephones 10
 max-dn 10
 transfer-pattern .T
 voicemail 912123945020
 call-forward pattern .T
 call-forward busy 12123945020
 call-forward  noan 12123945020 timeout 20
 moh music-on-hold.au
 multicast moh 239.1.1.1 port 16384 route 192.168.31.10
 time-zone 8
!






From: amr thabt amrth...@gmail.com
To: ayman labib ayman_la...@yahoo.com
Cc: ccie_voice@onlinestudylist.com
Sent: Thu, October 7, 2010 3:07:59 PM
Subject: Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site


Hi Ayman,
I have three comments that may help
1 Do you add max-dn and max-ephone under call-manager-fallback
2-in ccm-manager music-on-hold bind fa0/1  remove the bind use only 
ccm-manager music-on-hold
3- in multicast command add both loopback and VLan SVI ip address.
 
 
HTH
AMR



On Thu, Oct 7, 2010 at 9:56 PM, ayman labib ayman_la...@yahoo.com wrote:

Just wondering if anyone encountered this problem.

I still can't get MOH when calling the PSTN phone and the site is not in SRST 
mode.  According to the sh command below.  The call manager has done its job  
but the GWY is not responding.  Any ideas?  MOH local and between HQ works 
fine.  Just need a sanity check.  Thanks for all your help

SRST-Site#sh ccm-manager music-on-hold
Current active multicast sessions : 1
 Multicast   RTP port   Packets   Call   CodecIncoming
 Address number in/outidInterface
===
239.1.1.1 16384   0/0  12   g711ulaw

ccm-manager music-on-hold bind fa0/1

call-manager-fallback
 ip source-address 192.168.31.10 port 2000 strict-match
 moh music-on-hold.au
 multicast moh 239.1.1.1 port 16384 route 192.168.31.10
 

http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_feature_guide09186a00802d1c31.html#wp1046789






 From: ayman labib ayman_la...@yahoo.com
To: ccie_voice@onlinestudylist.com
Cc: ccie_voice@onlinestudylist.com
Sent: Wed, October 6, 2010 9:45:12 AM
Subject: MoH to PSTN from SRST site





Hello Experts,

Follow up to Mark's email about Moh to PSTN.  I don't hear the Piano music as 
well.  Inter-site and Intra-site with HQ works.  


I see the Muticast on the gateway is invoked and on the server, but don't hear 
anything.  Any idea?  Thanks in advance

admin:show perf query class Cisco MOH Device
==query class :

 - Perf class (Cisco MOH Device) has instances and values:
MOH_2   - MOHHighestActiveResources  = 1
MOH_2   - MOHMulticastResourceActive = 0
MOH_2   - MOHMulticastResourceAvailable  = 25
MOH_2   - MOHOutOfResources  = 0
MOH_2   - MOHTotalMulticastResources = 25
MOH_2   - MOHTotalUnicastResources   = 250
MOH_2   - MOHUnicastResourceActive   = 0
MOH_2   - MOHUnicastResourceAvailable= 250
MOH_3   - MOHHighestActiveResources  = 1
MOH_3   - MOHMulticastResourceActive = 1
MOH_3   - MOHMulticastResourceAvailable  = 24
MOH_3   - MOHOutOfResources  = 0
MOH_3   - MOHTotalMulticastResources = 25
MOH_3   - MOHTotalUnicastResources   = 250
MOH_3   - MOHUnicastResourceActive   = 0
MOH_3   - MOHUnicastResourceAvailable= 250






___
For more information regarding industry leading CCIE Lab training, please 
visit 
www.ipexpert.com



___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com


[OSL | CCIE_Voice] MoH to PSTN from SRST site

2010-10-06 Thread ayman labib


Hello Experts,

Follow up to Mark's email about Moh to PSTN.  I don't hear the Piano music as 
well.  Inter-site and Intra-site with HQ works.  


I see the Muticast on the gateway is invoked and on the server, but don't hear 
anything.  Any idea?  Thanks in advance

admin:show perf query class Cisco MOH Device
==query class :

 - Perf class (Cisco MOH Device) has instances and values:
MOH_2   - MOHHighestActiveResources  = 1
MOH_2   - MOHMulticastResourceActive = 0
MOH_2   - MOHMulticastResourceAvailable  = 25
MOH_2   - MOHOutOfResources  = 0
MOH_2   - MOHTotalMulticastResources = 25
MOH_2   - MOHTotalUnicastResources   = 250
MOH_2   - MOHUnicastResourceActive   = 0
MOH_2   - MOHUnicastResourceAvailable= 250
MOH_3   - MOHHighestActiveResources  = 1
MOH_3   - MOHMulticastResourceActive = 1
MOH_3   - MOHMulticastResourceAvailable  = 24
MOH_3   - MOHOutOfResources  = 0
MOH_3   - MOHTotalMulticastResources = 25
MOH_3   - MOHTotalUnicastResources   = 250
MOH_3   - MOHUnicastResourceActive   = 0
MOH_3   - MOHUnicastResourceAvailable= 250

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com