Re: [OSL | CCIE_Voice] UCCX Script Location
CSCtb68915 CRS documentation should inform customers by means of a warning note that prompts, scripts and any document should not be copied using file system and should be uploaded using Appadmin. Using file system method may cause a total loss of files after a node manager restart or when the system is rebooted. Hope it helps -Shikhar On Wed, Jan 4, 2012 at 2:15 AM, datucha123 datucha123 datucha...@gmail.com wrote: It is nice to hear that the issue has been solved. BTW, you can always validate your scripts before upload, and even Reactive Debug them. On Wed, Jan 4, 2012 at 8:20 AM, Ken Wyan kew...@gmail.com wrote: There was a mistake in script itself. Now working Thanks On Tue, Jan 3, 2012 at 9:03 PM, datucha123 datucha123 datucha...@gmail.com wrote: When the AppManager in NOT IN SERVICE - there could be a JTAPI issue Did you verify that all CTI ports are associated with the JTAPI user? (also the CTI Route Point has to be associated). Also did you make JTAPI Resynch? As well as the Data Synch? What module does not come up? CRS Engine? Or maybe there is other Module that does not come up? On Tue, Jan 3, 2012 at 6:05 PM, Ken Wyan kew...@gmail.com wrote: I also never save my scripts inside wfavvid scripts system default in our production / testing UCCX servers. But in Proctorlabs , I saved there to save time seen some people doing so. But in my last session I was never able to take Appmanager service to IN SERVICE ( Restarted CCX Engine , Node Manager , Server , refreshed all scripts applications finally deleted all my scripts ) still it never came to IN SERVICE On Tue, Jan 3, 2012 at 1:52 PM, datucha123 datucha123 datucha...@gmail.com wrote: Well, I am always uploading using GUI. And I never store my custom Scripts in the default repository (Program Files --- wfavvid --- Scipts). I make a copy of default script from the repository to desktop (or any other location, but not the same as default repository), edit it as necessary, and then use the Appadmin GUI to upload my new edited script. Based on that I have never experienced problems with duplicate script in the repository. On Tue, Jan 3, 2012 at 11:37 AM, Ken Wyan kew...@gmail.com wrote: If I want to make a modified version of a default script , with CCX Editor I can open it then save with another name (same folder ) start editing it. After all , new script is available to be associated to any application ( SSCRIPT[..aef]) Do I need to upload this new script using script management GUI ? If I do so I can see two scripts with same name ( one is SCRIPT other is SSCRIPT ) under application management. I saw somebody told GUI upload may cause appadmin service go to partial service. Anybody experienced this? One TAC Engineer told me to always upload script using GUI. Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX Script Location
It is nice to hear that the issue has been solved. BTW, you can always validate your scripts before upload, and even Reactive Debug them. On Wed, Jan 4, 2012 at 8:20 AM, Ken Wyan kew...@gmail.com wrote: There was a mistake in script itself. Now working Thanks On Tue, Jan 3, 2012 at 9:03 PM, datucha123 datucha123 datucha...@gmail.com wrote: When the AppManager in NOT IN SERVICE - there could be a JTAPI issue Did you verify that all CTI ports are associated with the JTAPI user? (also the CTI Route Point has to be associated). Also did you make JTAPI Resynch? As well as the Data Synch? What module does not come up? CRS Engine? Or maybe there is other Module that does not come up? On Tue, Jan 3, 2012 at 6:05 PM, Ken Wyan kew...@gmail.com wrote: I also never save my scripts inside wfavvid scripts system default in our production / testing UCCX servers. But in Proctorlabs , I saved there to save time seen some people doing so. But in my last session I was never able to take Appmanager service to IN SERVICE ( Restarted CCX Engine , Node Manager , Server , refreshed all scripts applications finally deleted all my scripts ) still it never came to IN SERVICE On Tue, Jan 3, 2012 at 1:52 PM, datucha123 datucha123 datucha...@gmail.com wrote: Well, I am always uploading using GUI. And I never store my custom Scripts in the default repository (Program Files --- wfavvid --- Scipts). I make a copy of default script from the repository to desktop (or any other location, but not the same as default repository), edit it as necessary, and then use the Appadmin GUI to upload my new edited script. Based on that I have never experienced problems with duplicate script in the repository. On Tue, Jan 3, 2012 at 11:37 AM, Ken Wyan kew...@gmail.com wrote: If I want to make a modified version of a default script , with CCX Editor I can open it then save with another name (same folder ) start editing it. After all , new script is available to be associated to any application ( SSCRIPT[..aef]) Do I need to upload this new script using script management GUI ? If I do so I can see two scripts with same name ( one is SCRIPT other is SSCRIPT ) under application management. I saw somebody told GUI upload may cause appadmin service go to partial service. Anybody experienced this? One TAC Engineer told me to always upload script using GUI. Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] UCCX Script Location
If I want to make a modified version of a default script , with CCX Editor I can open it then save with another name (same folder ) start editing it. After all , new script is available to be associated to any application ( SSCRIPT[..aef]) Do I need to upload this new script using script management GUI ? If I do so I can see two scripts with same name ( one is SCRIPT other is SSCRIPT ) under application management. I saw somebody told GUI upload may cause appadmin service go to partial service. Anybody experienced this? One TAC Engineer told me to always upload script using GUI. Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX Script Location
Well, I am always uploading using GUI. And I never store my custom Scripts in the default repository (Program Files --- wfavvid --- Scipts). I make a copy of default script from the repository to desktop (or any other location, but not the same as default repository), edit it as necessary, and then use the Appadmin GUI to upload my new edited script. Based on that I have never experienced problems with duplicate script in the repository. On Tue, Jan 3, 2012 at 11:37 AM, Ken Wyan kew...@gmail.com wrote: If I want to make a modified version of a default script , with CCX Editor I can open it then save with another name (same folder ) start editing it. After all , new script is available to be associated to any application ( SSCRIPT[..aef]) Do I need to upload this new script using script management GUI ? If I do so I can see two scripts with same name ( one is SCRIPT other is SSCRIPT ) under application management. I saw somebody told GUI upload may cause appadmin service go to partial service. Anybody experienced this? One TAC Engineer told me to always upload script using GUI. Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX Script Location
The script will not show up unless you load it via GUI, also you should always refresh the script and/or app when changing the script. The GUI will not allow you to upload a duplicate script as the defaults are in a custom directory that you cannot save to via the GUI. So you will not run into that problem but i would highly recommend changing the name so you know which one is the custom scripts On Tue, Jan 3, 2012 at 12:22 AM, datucha123 datucha123 datucha...@gmail.com wrote: Well, I am always uploading using GUI. And I never store my custom Scripts in the default repository (Program Files --- wfavvid --- Scipts). I make a copy of default script from the repository to desktop (or any other location, but not the same as default repository), edit it as necessary, and then use the Appadmin GUI to upload my new edited script. Based on that I have never experienced problems with duplicate script in the repository. On Tue, Jan 3, 2012 at 11:37 AM, Ken Wyan kew...@gmail.com wrote: If I want to make a modified version of a default script , with CCX Editor I can open it then save with another name (same folder ) start editing it. After all , new script is available to be associated to any application ( SSCRIPT[..aef]) Do I need to upload this new script using script management GUI ? If I do so I can see two scripts with same name ( one is SCRIPT other is SSCRIPT ) under application management. I saw somebody told GUI upload may cause appadmin service go to partial service. Anybody experienced this? One TAC Engineer told me to always upload script using GUI. Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- The biggest mistake people make in life is not trying to make a living at doing what they most enjoy. - Malcolm Forbes Nathan Silvers ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX Script Location
I also never save my scripts inside wfavvid scripts system default in our production / testing UCCX servers. But in Proctorlabs , I saved there to save time seen some people doing so. But in my last session I was never able to take Appmanager service to IN SERVICE ( Restarted CCX Engine , Node Manager , Server , refreshed all scripts applications finally deleted all my scripts ) still it never came to IN SERVICE On Tue, Jan 3, 2012 at 1:52 PM, datucha123 datucha123 datucha...@gmail.comwrote: Well, I am always uploading using GUI. And I never store my custom Scripts in the default repository (Program Files --- wfavvid --- Scipts). I make a copy of default script from the repository to desktop (or any other location, but not the same as default repository), edit it as necessary, and then use the Appadmin GUI to upload my new edited script. Based on that I have never experienced problems with duplicate script in the repository. On Tue, Jan 3, 2012 at 11:37 AM, Ken Wyan kew...@gmail.com wrote: If I want to make a modified version of a default script , with CCX Editor I can open it then save with another name (same folder ) start editing it. After all , new script is available to be associated to any application ( SSCRIPT[..aef]) Do I need to upload this new script using script management GUI ? If I do so I can see two scripts with same name ( one is SCRIPT other is SSCRIPT ) under application management. I saw somebody told GUI upload may cause appadmin service go to partial service. Anybody experienced this? One TAC Engineer told me to always upload script using GUI. Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX Script Location
When the AppManager in NOT IN SERVICE - there could be a JTAPI issue Did you verify that all CTI ports are associated with the JTAPI user? (also the CTI Route Point has to be associated). Also did you make JTAPI Resynch? As well as the Data Synch? What module does not come up? CRS Engine? Or maybe there is other Module that does not come up? On Tue, Jan 3, 2012 at 6:05 PM, Ken Wyan kew...@gmail.com wrote: I also never save my scripts inside wfavvid scripts system default in our production / testing UCCX servers. But in Proctorlabs , I saved there to save time seen some people doing so. But in my last session I was never able to take Appmanager service to IN SERVICE ( Restarted CCX Engine , Node Manager , Server , refreshed all scripts applications finally deleted all my scripts ) still it never came to IN SERVICE On Tue, Jan 3, 2012 at 1:52 PM, datucha123 datucha123 datucha...@gmail.com wrote: Well, I am always uploading using GUI. And I never store my custom Scripts in the default repository (Program Files --- wfavvid --- Scipts). I make a copy of default script from the repository to desktop (or any other location, but not the same as default repository), edit it as necessary, and then use the Appadmin GUI to upload my new edited script. Based on that I have never experienced problems with duplicate script in the repository. On Tue, Jan 3, 2012 at 11:37 AM, Ken Wyan kew...@gmail.com wrote: If I want to make a modified version of a default script , with CCX Editor I can open it then save with another name (same folder ) start editing it. After all , new script is available to be associated to any application ( SSCRIPT[..aef]) Do I need to upload this new script using script management GUI ? If I do so I can see two scripts with same name ( one is SCRIPT other is SSCRIPT ) under application management. I saw somebody told GUI upload may cause appadmin service go to partial service. Anybody experienced this? One TAC Engineer told me to always upload script using GUI. Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX Script Location
There was a mistake in script itself. Now working Thanks On Tue, Jan 3, 2012 at 9:03 PM, datucha123 datucha123 datucha...@gmail.comwrote: When the AppManager in NOT IN SERVICE - there could be a JTAPI issue Did you verify that all CTI ports are associated with the JTAPI user? (also the CTI Route Point has to be associated). Also did you make JTAPI Resynch? As well as the Data Synch? What module does not come up? CRS Engine? Or maybe there is other Module that does not come up? On Tue, Jan 3, 2012 at 6:05 PM, Ken Wyan kew...@gmail.com wrote: I also never save my scripts inside wfavvid scripts system default in our production / testing UCCX servers. But in Proctorlabs , I saved there to save time seen some people doing so. But in my last session I was never able to take Appmanager service to IN SERVICE ( Restarted CCX Engine , Node Manager , Server , refreshed all scripts applications finally deleted all my scripts ) still it never came to IN SERVICE On Tue, Jan 3, 2012 at 1:52 PM, datucha123 datucha123 datucha...@gmail.com wrote: Well, I am always uploading using GUI. And I never store my custom Scripts in the default repository (Program Files --- wfavvid --- Scipts). I make a copy of default script from the repository to desktop (or any other location, but not the same as default repository), edit it as necessary, and then use the Appadmin GUI to upload my new edited script. Based on that I have never experienced problems with duplicate script in the repository. On Tue, Jan 3, 2012 at 11:37 AM, Ken Wyan kew...@gmail.com wrote: If I want to make a modified version of a default script , with CCX Editor I can open it then save with another name (same folder ) start editing it. After all , new script is available to be associated to any application ( SSCRIPT[..aef]) Do I need to upload this new script using script management GUI ? If I do so I can see two scripts with same name ( one is SCRIPT other is SSCRIPT ) under application management. I saw somebody told GUI upload may cause appadmin service go to partial service. Anybody experienced this? One TAC Engineer told me to always upload script using GUI. Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
